Chris M
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Post by Chris M on May 20, 2020 14:27:36 GMT
Is it particular managers doing a bad job, or is it other managers doing an exceptionally good one?
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North End
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Post by North End on May 20, 2020 14:56:26 GMT
Unfortunately playing games isn’t conducive to getting the best out of one’s staff. This could test employee relations to breaking point in some locations. Ultimately it’s not for the operating teams to keep having to juggle day after day, to make good what is now becoming a long-term failure to plan. It doesn’t help that parts of LU weren’t sufficiently resourced in the first place in terms of numbers. Patience is wearing extremely thin. Only three lines seem to be experiencing a high number of cancellations now (not counting the Circle and H&C as they are advertising a low service) - the Central, Northern & Piccadilly continue to see double figure cancellations whilst all other lines have none or very low single number cancellations. I'm not surprised at the Central and Picc still struggling as they have had notoriously bad industrial relations issues for a couple of years now, but the Northern seems to be emerging as a new player in the poor industrial relations game. Outsiders might well assume that LU operates as one entity but it is very much run on a line by line basis. Even the stations staffing is grouped on a line basis. It really does beg the question of why are some lines better than others when it comes to industrial relations, and should the finger be pointing at particular managers that are clearly not doing a good job? Your point is well made, it does seem to be the case that there’s significant variations between locations. I have a pretty good idea why the Northern, historically a fairly placid line in ER terms, has gone sour, but it’s probably not appropriate to go into detail. Suffice to say your last sentence is very relevant...
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Colin
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Post by Colin on May 20, 2020 15:24:15 GMT
Is it particular managers doing a bad job, or is it other managers doing an exceptionally good one? For industrial relations to go sour, it must be someone doing a bad job. By definition, if they were doing a good job there'd be good industrial relations!
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North End
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Post by North End on May 20, 2020 15:56:42 GMT
Is it particular managers doing a bad job, or is it other managers doing an exceptionally good one? For industrial relations to go sour, it must be someone doing a bad job. By definition, if they were doing a good job there'd be good industrial relations! I’d say the biggest things generally are 1) People skills - it’s curious that for a company that spent much of the last two decades being a “people company” so many managers seem to lack this, and it isn’t just the old hands either, on the contrary in many cases. 2) Willingness of local management to challenge “on high” when there’s a good case for doing so. 3) Railway knowledge, which translates to good decision making. Again this is very lacking in some cases nowadays. All three are relevant to the current situation, especially (3) in that we wouldn’t have had the timetable farce if those on high has been on top of events. This would have dampened so many of the issues in my neck of the woods. Some of the issues aren’t within LU’s gift - it’s human nature to be infuriated watching the messroom TV and seeing large segments of the population gridlocking beaches instead of being at work for example - however notwithstanding this it shouldn’t have been so difficult to motivate people to operate fairly empty trains round without all the usual hassles like PEAs, drunks and the like, yet is clearly has in some places. I’d say it’s a culmination of management not really having a handle on the situation, which is then being interpreted as “we don’t give a toss about you”. Sorting out all this has very much been dumped on local staff, so it’s no surprise people are peeved. It naturally follows that some lines / locations have been much better at sorting this mess out than others. The Northern for example went for the entire duration of the special service without any clearly defined plan from management beyond that which would normally be used for a special. So daily variations on numbers of trains in service, headway, first and last trains, early morning service, closedown, how outstanding is handled, et cetera. In the event one depot eventually had something drawn up by a union rep, which helped a lot.
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Post by PiccNT on May 20, 2020 17:29:24 GMT
It's quite obvious that the Peter Principle is alive and well in London Underground. I believe the issue to be multifaceted. Not only does there seem to be a lack of clear managerial direction but the problems are also with a minority of staff members that will do anything possible to get out of driving a train. It hasn't helped this week with certain TU reps winding drivers up over not taking their train unless they are 100% sure they will be safe.
It's interesting that the DoT will be looking at absenteeism. Since my depot has been open, almost 4 years now, we've had an average 20% of drivers unavailable. I'm not sure it's absenteeism they need to look at and more about the number of drivers that should be driving and aren't! No such thing as a spare turn at our place!
The place needs a good shake up. If passengers don't start coming back, things will definitely have to change.
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North End
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Post by North End on May 20, 2020 18:04:40 GMT
It's quite obvious that the Peter Principle is alive and well in London Underground. I believe the issue to be multifaceted. Not only does there seem to be a lack of clear managerial direction but the problems are also with a minority of staff members that will do anything possible to get out of driving a train. It hasn't helped this week with certain TU reps winding drivers up over not taking their train unless they are 100% sure they will be safe. It's interesting that the DoT will be looking at absenteeism. Since my depot has been open, almost 4 years now, we've had an average 20% of drivers unavailable. I'm not sure it's absenteeism they need to look at and more about the number of drivers that should be driving and aren't! No such thing as a spare turn at our place! The place needs a good shake up. If passengers don't start coming back, things will definitely have to change. Yes agreed fully. It doesn’t help when we see problematic drivers promoted to managerial positions, which indicates there’s issues inherent in the recruitment process. However notwithstanding all this, on my patch I’m not convinced getting out of work is the primary issue. Most people seem to have been happy to do their bit, the problem has been that people feel they’ve been being made to do others’ bit too, and the facts bear this out - 100 into 80 doesn’t go, nor does 12 into 4. Indeed most absence (where I am) is due to shielding, even in the height of all this surprisingly few were off due to isolating, even when it was (and to a large extent continues to be) something easy to do as such absences don’t count under the attendance policy. It shouldn’t be surprising that people who come to work consistently get infuriated finding themselves having to do others’ work on top of their own, especially when in normal times it’s the self-same people time after time.
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Colin
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Post by Colin on May 20, 2020 19:15:39 GMT
And so the wheel goes full cycle - poor management not dealing with these bad apples means they continue to get away with it.
In the interests of keeping things balanced though, it should be noted that there is good and bad in all grades right through LU - it’s inevitable in an organisation if it’s size. Most importantly, the good far outweigh the bad by miles.
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North End
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Post by North End on May 20, 2020 23:03:43 GMT
And so the wheel goes full cycle - poor management not dealing with these bad apples means they continue to get away with it. In the interests of keeping things balanced though, it should be noted that there is good and bad in all grades right through LU - it’s inevitable in an organisation if it’s size. Most importantly, the good far outweigh the bad by miles. Yes it’s always worth remembering that a small bunch of people are responsible for a disproportionate amount of trouble. In other news, the Northern returns to a special service over the weekend, which my understanding is was always the plan. However, for some reason they are postulating the idea of Edgware to Morden via Bank and Barnet to Kennington via CX. With the disclaimer that there’s a small chance there could be some engineering reason why this has been proposed, this seems like complete madness. Seven weeks of special, a hurrendous week trying to run a normal timetable with sub-normal numbers of staff, and now the bright idea to run three days of a completely different form of special - with half the service isolated from the two maintenance depots. One can’t help but wonder if someone has a vendetta against the people who are actually trying to run the service on the ground. EDIT: less than 24 hours after I wrote this the proposal has been dropped and they will be back to running the established special service over the weekend. Meanwhile those on the ground are left pondering why on earth someone would come up with something so daft. In the longer term some *serious* thought is going to have to be invested into how we get the railway expertise back into LU, or perhaps more correctly how we ensure what we do have is involved in decision making at higher levels. This whole affair has really exposed the lack of it at present.
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Post by aslefshrugged on May 21, 2020 10:21:44 GMT
Half listening to Mayor's Question Time someone asked if wearing a mask could be made a "Condition of Carriage" for TfL services. The Mayor answered that he would prefer wearing masks be made compulsory on both TfL and National Rail services to avoid confusion but didn't rule out the option of TfL doing it unilaterally.
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Colin
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Post by Colin on May 21, 2020 11:46:16 GMT
So it’s changed from face covering to face mask now?
It’s all well and good doing this but it dosen’t necessarily protect you any more than no covering at all as your eyes are still exposed - and if it’s gonna be made compulsory they need to be readily available & easy to buy which I would question at this time given the global demand for PPE.
Still, politics is more about what you say than what you actually do.
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North End
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Post by North End on May 21, 2020 13:23:36 GMT
So it’s changed from face covering to face mask now? It’s all well and good doing this but it dosen’t necessarily protect you any more than no covering at all as your eyes are still exposed - and if it’s gonna be made compulsory they need to be readily available & easy to buy which I would question at this time given the global demand for PPE. Still, politics is more about what you say than what you actually do. My understanding is that masks aren’t regarded as being effective in preventing you from getting it, but are effective in preventing you from giving it to someone else. So as a measure effectiveness would depend on how well people collectively comply.
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Post by Chris L on May 21, 2020 13:54:52 GMT
So it’s changed from face covering to face mask now? It’s all well and good doing this but it dosen’t necessarily protect you any more than no covering at all as your eyes are still exposed - and if it’s gonna be made compulsory they need to be readily available & easy to buy which I would question at this time given the global demand for PPE. Still, politics is more about what you say than what you actually do. My understanding is that masks aren’t regarded as being effective in preventing you from getting it, but are effective in preventing you from giving it to someone else. So as a measure effectiveness would depend on how well people collectively comply. The problem is with home made masks. If made from a T shirt the material may not stop globules passing through it. Hold the material up to the light and you may be able to see the gaps.
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Post by 35b on May 21, 2020 14:01:11 GMT
My understanding is that masks aren’t regarded as being effective in preventing you from getting it, but are effective in preventing you from giving it to someone else. So as a measure effectiveness would depend on how well people collectively comply. The problem is with home made masks. If made from a T shirt the material may not stop globules passing through it. Hold the material up to the light and you may be able to see the gaps. They will still limit the spread of those globules. Masks are a mitigation, so won’t prevent spread of virus but will help limit the amount it can spread.
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Colin
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Post by Colin on May 21, 2020 14:26:41 GMT
Thanks for the added explanations - I was already aware of the differences though others may not be.
The specific point I was attempting to make in my last post was that of making the wearing of masks compulsory. To do that when they’re not readily available just seems a bit ridiculous and ill thought out.
Whilst being mindful of the stance of this forum regarding neutrality when it comes to politics, I just can’t help but think certain things are easy to throw about when one is trying to keep the public on one’s side without actually thinking through the practicality of such notions.
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Chris M
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Post by Chris M on May 21, 2020 14:31:22 GMT
A bad law is worse than no law. And a law that ''cannot'' be complied with is a very clear example of a bad law.
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North End
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Post by North End on May 21, 2020 14:38:27 GMT
A bad law is worse than no law. And a law that ''cannot'' be complied with is a very clear example of a bad law. I think in this case they seem to be working on the basis of “any mask is better than no mask”. Whether that’s true is of course a matter for conjecture. Personally I think there’s some merit in it. The difficulty we have is that one can make an effort to do all the distancing, then find someone else compromises it in a way over which you have little control. Just recently I was on a pretty empty Tube train (only 1 or 2 in each car) yet a woman got on at Camden and sat directly opposite, and to make it worse then promptly coughed. There’s no hope when some people are this lacking in awareness (I’m being diplomatic here, other stronger words may be more accurate). After that incident I’ve tended to use back cabs, although that isn’t a panacea either as there’s just guaranteed to be someone blocking the J door who then gets the rear-end at having to move - unfortunately on most our platforms the rear cab side doors stop in the tunnel. Completely agree with the sentiments about compulsory masks when they’re certainly not readily available. The idea of people making their own just seems rather lame to me.
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rincew1nd
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Post by rincew1nd on May 21, 2020 20:14:19 GMT
The problem is with home made masks. If made from a T shirt the material may not stop globules passing through it. Hold the material up to the light and you may be able to see the gaps. They will still limit the spread of those globules. Masks are a mitigation, so won’t prevent spread of virus but will help limit the amount it can spread. I have posted previously in this thread about masks. Surgical masks are designed to stop transmission of various bacterial/viral particles, primarily when exhaled but there is evidence that an FFP2 surgical mask reduces by approximately six times the number of influenza viral particles being inhaled. FFP3 masks make put this factor in the hundreds. Home-made masks have very little data about their effectiveness, primarily because they vary so much. The key thing with a home-made mask is it can catch viral particles during a cough or sneeze and thus prevent transmission to others, however if it doesn't tightly fit the face then it may simply redirect the stream of virus-laden air in a particular direction. Of course any mask is useless if you don't wash your hands after taking it off, because everything it has captured is then on your hands and anything they touch. Pulled your mask down so you can rub your itchy nose? Then you need to wash your hands and don a fresh mask; and btw you might have just transferred viral particles from your mask to your nasal mucosa. It's a bit like wearing gloves, these can be an effective tool in preventing transmission but need frequent changes. A condom is an effective tool at preventing sexually transmitted infections and preventing unwanted conception. But wearing the same condom with multiple partners benefits nobody.
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Post by Chris L on May 21, 2020 20:49:11 GMT
The problem is with home made masks. If made from a T shirt the material may not stop globules passing through it. Hold the material up to the light and you may be able to see the gaps. They will still limit the spread of those globules. Masks are a mitigation, so won’t prevent spread of virus but will help limit the amount it can spread. There was a 20 minute session on Good Morning Britain yesterday. During this a university professor demonstrated that masks made from materials like t shirts don't stop the globules that put people at risk. You might be OK if you put coffee filters in them.
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rincew1nd
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Post by rincew1nd on May 21, 2020 22:16:37 GMT
There was a 20 minute session on Good Morning Britain yesterday. During this a university professor demonstrated that masks made from materials like t shirts don't stop the globules that put people at risk. You might be OK if you put coffee filters in them. As I've said before, the only thing worse than no PPE is bad PPE. By all means wear a home-made face covering, it might help. But whatever you do, don't rely on it. Pretend it's not there and modify your behaviour accordingly.
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Post by brigham on May 22, 2020 7:59:07 GMT
My understanding is that masks aren’t regarded as being effective in preventing you from getting it, but are effective in preventing you from giving it to someone else. So as a measure effectiveness would depend on how well people collectively comply. I wonder if the Mayor might consider compulsory masks for those groups most likely to be affected by the virus?
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Post by billbedford on May 22, 2020 9:48:43 GMT
Half listening to Mayor's Question Time someone asked if wearing a mask could be made a "Condition of Carriage" for TfL services. The Mayor answered that he would prefer wearing masks be made compulsory on both TfL and National Rail services to avoid confusion but didn't rule out the option of TfL doing it unilaterally. By the time the politico decide what we all should be doing, everyone else will have decided that the panic is over and we can just get on with our lives again.
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Post by aslefshrugged on May 22, 2020 10:40:29 GMT
My understanding is that masks aren’t regarded as being effective in preventing you from getting it, but are effective in preventing you from giving it to someone else. So as a measure effectiveness would depend on how well people collectively comply. I wonder if the Mayor might consider compulsory masks for those groups most likely to be affected by the virus? As the Mayor said at MQT while he could make masks (face coverings or whatever you want to call them) compulsory on TfL services not all services in Greater London are TfL and not all TfL services are in Greater London. The scope for confusion is pretty obvious, if TfL acted on its own then it would create a situation where one rule applied here and another rule applied there. Would passengers travelling from Reading to Paddington have to wear a mask to get on a TfL Rail train but not a GWR train? Or would passengers have to put masks on after they left Slough but before they arrived at West Drayton? As a side note the Central Line is pretty empty after 6pm, this week I had to ride back on the cushions from White City to Leytonstone around 8:30pm, in recent weeks I've gone in the rear cab but I didn't bother this time and I had the car to myself for almost the entire journey (one person got on at Oxford Circus and got off at Mile End).
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North End
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Post by North End on May 22, 2020 13:37:48 GMT
As a side note the Central Line is pretty empty after 6pm, this week I had to ride back on the cushions from White City to Leytonstone around 8:30pm, in recent weeks I've gone in the rear cab but I didn't bother this time and I had the car to myself for almost the entire journey (one person got on at Oxford Circus and got off at Mile End). It really is starting to strike me just how badly this has all been handled. It shouldn’t have been so difficult to have drawn up a temporary timetable which flooded the peaks with trains and dropped down to a skeleton service at the extreme. We now have the crazy situation where on paper there’s a train every 3 minutes to High Barnet right into the late evening, yet trains are cancelled at peak times leaving gaps. At this moment this isn’t a major problem as numbers are still low, but surely the objective should have been to get all the things in place for a mass return to work? It’s the same at my local national rail station. A Saturday service running so 6tph during the daytime, and 6tph during the peaks. They of course have the justification that it’s not so easy to adjust things which might affect the whole country.
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Post by toby on May 22, 2020 14:00:43 GMT
It shouldn’t have been so difficult to have drawn up a temporary timetable which flooded the peaks with trains and dropped down to a skeleton service at the extreme. Do you know of drivers who could (ie had their rest period) drive in the rush hour but weren't asked to? I saw something here a month ago saying drivers weren't interested in a peak only schedule.
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Post by aslefshrugged on May 22, 2020 17:32:00 GMT
The peak is 2-3 hours out of shift that can last up to 8 hours, that still leaves 3-5 hours of driving during the off peak. Cutting the number of trains during the off peak doesn't result in more drivers available for the peak, it just means you have loads of drivers sitting around the depot not driving trains.
I think someone suggested earlier we could work morning peak, book off then come back for the evening peak but we have a 12 hour minimum break between booking off and booking on again which makes that impossible.
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North End
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Post by North End on May 22, 2020 19:37:08 GMT
The peak is 2-3 hours out of shift that can last up to 8 hours, that still leaves 3-5 hours of driving during the off peak. Cutting the number of trains during the off peak doesn't result in more drivers available for the peak, it just means you have loads of drivers sitting around the depot not driving trains.
I don’t see why it wouldn’t be possible to push some of the middle turns (which don’t really contribute much to either peak) either forwards or backwards, plus reduce the number of dead late duties. Likewise a heavily reduced service at weekends with more MF duties (which would presumably go down well with crews given how many hate working weekends). Difficult choices for sure, however sooner or later there’s going to have to be a massive push to get as many people as possible back to work, although of course the schools situation is another major roadblock to achieving this. Some lines are still experiencing massive numbers of cancellations. It’s no good to anyone limping along in that way.
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Post by philthetube on May 22, 2020 21:33:07 GMT
The peak is 2-3 hours out of shift that can last up to 8 hours, that still leaves 3-5 hours of driving during the off peak. Cutting the number of trains during the off peak doesn't result in more drivers available for the peak, it just means you have loads of drivers sitting around the depot not driving trains.
I think someone suggested earlier we could work morning peak, book off then come back for the evening peak but we have a 12 hour minimum break between booking off and booking on again which makes that impossible. agree, totally impossible to work, unless staff live next door to the job it is unworkable even if allowed, it would mean starting 6am and finishing 8pm at best, once you allow travel time you end up with tired drivers. However it should have been possible to introduce a new timetable to utilese drivers better and avoid cancellations.
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Post by Dstock7080 on May 22, 2020 21:56:49 GMT
I think someone suggested earlier we could work morning peak, book off then come back for the evening peak but we have a 12 hour minimum break between booking off and booking on again which makes that impossible. agree, totally impossible to work, unless staff live next door to the job it is unworkable even if allowed, it would mean starting 6am and finishing 8pm at best, once you allow travel time you end up with tired drivers. Prior to Company Plan and salaried status we did work split-shifts, paid at 12hrs, although only working 4hr AM and 4hr PM with the ‘free’ time in between paid. 12hr between PM and AM shifts of course.
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Post by aslefshrugged on May 22, 2020 23:05:32 GMT
The peak is 2-3 hours out of shift that can last up to 8 hours, that still leaves 3-5 hours of driving during the off peak. Cutting the number of trains during the off peak doesn't result in more drivers available for the peak, it just means you have loads of drivers sitting around the depot not driving trains.
I don’t see why it wouldn’t be possible to push some of the middle turns (which don’t really contribute much to either peak) either forwards or backwards, plus reduce the number of dead late duties. Likewise a heavily reduced service at weekends with more MF duties (which would presumably go down well with crews given how many hate working weekends). Difficult choices for sure, however sooner or later there’s going to have to be a massive push to get as many people as possible back to work, although of course the schools situation is another major roadblock to achieving this. Some lines are still experiencing massive numbers of cancellations. It’s no good to anyone limping along in that way. On the Central Line there aren't many "middle" turns that don't work during either of the peaks but even if there were as the last two months have demonstrated we have a management completely incapable to carrying out timetable/roster changes with any level of competency.
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Post by aslefshrugged on May 22, 2020 23:16:14 GMT
agree, totally impossible to work, unless staff live next door to the job it is unworkable even if allowed, it would mean starting 6am and finishing 8pm at best, once you allow travel time you end up with tired drivers. Prior to Company Plan and salaried status we did work split-shifts, paid at 12hrs, although only working 4hr AM and 4hr PM with the ‘free’ time in between paid. 12hr between PM and AM shifts of course. The minimum rest period between booking on and off was introduced under the Railways (Safety Critical Work) Regulations 1994 so regardless of what was done before Company Plan it would now be illegal We could work a 12 hour shift with a 12 hour break after but the current agreement between unions and management is an 8 hour maximum shift Right now I don't think TfL could afford to renegotiate our Ts&Cs
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