cso
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Post by cso on Mar 16, 2012 14:06:36 GMT
I think we had an A/S stock driver one week - as I'm sure there was an IOP for the Met on it showing someone how to drive the S-Stock...
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Deleted
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Post by Deleted on Mar 16, 2012 17:59:26 GMT
I see the loneliness of LU train operating effects different people in very different ways, some are shining examples of good employees, some turn to religion, some of which would like to restore a 1973 cab, others with the excessive use of unnecessary punctuation. You really don't have to be mad to drive a 73ts but seriously it does help sometimes. That bloke looking at me in the windscreen is very talkative!! DOC
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Post by citysig on Mar 16, 2012 23:27:41 GMT
Was it not also the carnival episode that saw Howard Collins incorrectly using the megaphone. Was he not encouraging people to cheer/ sing? Maybe he'll need to submit a memo? I know this is several posts back now, but just to say you clearly haven't met HC as many times as I have. He is not one of the newer breed shall we say. In fact, much as it pains me to say it, I am surprised he is still very much with us.
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Deleted
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Post by Deleted on Mar 19, 2012 20:08:46 GMT
What did you think of the CSA with the bat at the opening of this week's episode..............." Yooawl 'ave a nice day. When yer ready driver, do your ting. Respec' " << ( to baffled looking suit )......... I did wonder if he was acting up for the cameras, as I'd never come across him at Victoria before.........but he was there yesterday morning and sure enough......"do your ting driver....have a nice day y'all"....and up went the bat. No, she always looks like that Mind you, nice to see directors can still travel first class on company business. Isn't it just. On the whole, if I were Mike Brown I'd be a little embarrassed by some of the antics shown on the telly; drivers incorrectly laying across the handle, PA announcements outside correct protocols, whiteboards being used incorrectly - I'm pretty sure that if I had caught doing any of those, I'd be writing a memo at the very least (in fact I have in the past). I'd be very unhappy at seeing a fellow director of a publically owned & funded company travelling in first class. But then again, when Mike Brown did appear on camera he looked like he was in permanent shock - and didn't utter a word to either back up his fellow director or pull him up on his poor management style. 'They' say s*** rolls down hill - well if that's how the top boss works, it's no wonder we look so shabby at the sharp end!! Oh come on are you seriously that upset at seeing some station staff writing a nice message for people to maybe, just maybe cheer up their usual dreary, stressful and depressing day in the capital!? As a passenger I really enjoy hearing some people with a little personality on the tube. Announcements with maybe a little "Have a nice day" or indeed "Take it away driver"! What is actually wrong with that??? As someone else has said I think people probably take more notice of these announcements than the usual "Ladies and Gentleman, A good service is operating on all Londo.....ZZZzzzZZZzzzzzZZZzzz" We should be thankful for people having a little personality. As long as they are doing their job correctly what is the problem?
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Post by manorborn on Mar 19, 2012 22:16:33 GMT
I enjoyed tonight's episode and am surprised there are so few comments about it here. I was wondering if that was MetControl who was shown explaining why a short delay at Kings X causes huge disruption down the line?
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Post by tubeprune on Mar 19, 2012 22:22:13 GMT
Another good episode. The atmosphere at Bank was well done - quite realistic from my experience. I was surprised to see George McNulty working on the civil engineering. Didn't he used to be LGM for the Picc?
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Deleted
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Post by Deleted on Mar 19, 2012 22:26:00 GMT
Another good episode. The atmosphere at Bank was well done - quite realistic from my experience. I was surprised to see George McNulty working on the civil engineering. Didn't he used to be LGM for the Picc? Yes but he's now Director of Infrastructure so monitoring the blockade is within his remit
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metman
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Post by metman on Mar 19, 2012 22:26:40 GMT
The Bank crowd seemed like a good bunch. Really enjoyed it.
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Deleted
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Post by Deleted on Mar 19, 2012 22:34:46 GMT
Another good episode. The atmosphere at Bank was well done - quite realistic from my experience. I was surprised to see George McNulty working on the civil engineering. Didn't he used to be LGM for the Picc? Yes but he's now Director of Infrastructure so monitoring the blockade is within his remit And now director of reliability for the Jubilee line - the only line with one!
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Post by Geoffram on Mar 19, 2012 22:43:51 GMT
I found this really interesting. Little things like pulling the gates across at Bank to smooth out the passenger flows; the fact that there was one last bit of track that needed fixing the night before the Circle re-opened; the Birdman who appeared to be a member of the LU staff; plus the fact that Howard Collins, a senior executive, rolls his sleeves up and gets stuck in every day. You could sense the frustration at the meeting at Headquarters the day after a major incident, because one feels that many delays could have been avoided: when the tunnel wires came down and held up the Jubilee line, for example, should that have been detected by inspections before it caused chaos? The programme is very careful not to apportion blame. As an outsider, I was very impressed at the effort each day at the major central stations just to get through the rush hours. And I have also been struck by the near devotion of some of the maintenance staff and drivers to the trains themselves. It's very easy on this forum to detect an air of indifference among some LU employees; here were examples of staff who took great pride in their work and their contribution, even allowing for the fact that there must have been a fair amount of pre-selection of personnel to appear in front of camera.
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Phil
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Post by Phil on Mar 19, 2012 22:50:02 GMT
I enjoyed tonight's episode and am surprised there are so few comments about it here. I was wondering if that was MetControl who was shown explaining why a short delay at Kings X causes huge disruption down the line? No - metcontrol had a much bigger slice a couple of weeks ago .
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Colin
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Post by Colin on Mar 19, 2012 23:24:13 GMT
Oh come on are you seriously that upset at seeing some station staff writing a nice message for people to maybe, just maybe cheer up their usual dreary, stressful and depressing day in the capital!? As a passenger I really enjoy hearing some people with a little personality on the tube. Announcements with maybe a little "Have a nice day" or indeed "Take it away driver"! What is actually wrong with that??? As someone else has said I think people probably take more notice of these announcements than the usual "Ladies and Gentleman, A good service is operating on all Londo.....ZZZzzzZZZzzzzzZZZzzz" We should be thankful for people having a little personality. As long as they are doing their job correctly what is the problem? I think I may have been taken slightly the wrong way, or have misrepresented myself here. In the first instance I said "if I were Mike Brown" (he's LU's top boss). Whilt I do add personality to my announcements, I also make sure I cover the proper protocols too. If you take the case of the announcement on the platform, "Do your ting driver"..........that is a proper rule book procedure he's doing, and a safety related one at that. His personality replaces the words "This train is ready to depart, please stand clear of the doors" - I somehow suspect the customers on the platform won't actually realise that's what he's saying. As for the Whiteboards, as I said, I have been disciplined for apparently misusing them - all I wrote was that a signal failure wasn't the local station staff's fault. As I also said, one of my punishments whilst station staff was to write a document on station presentation standards. So my comments are based upon my experiences. Perhaps if I'd worked at a more relaxed station my thinking would be more relaxed!!
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Deleted
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Post by Deleted on Mar 20, 2012 0:33:05 GMT
In the case of "do your ting", couldn't that be open to a legal minefield if there was an incident and someone got hurt? The CSO would say "what I mean by do you ting was...", and driver could say "what I thought he meant by do your ting was..."
I don't mind staff having a bit of personality but when some get carried away in a sort of 'look at me, I'm your local personality' it can grate. Especially on days when the service isn't up to scratch. You can turn off a TV or Radio, but there's no getting away from someone with access to a PA and wishes to 'perform' You mentioned some get commendations and I wonder if that's their motivation.
Of the 3 million passengers who use the tube every day, I wonder how many really appreciate it. Especially if you think that some passengers may have just heard they've got a terminal illness, are going to see a dying relative, have just been fired, with wife has left them, they don't appreciate attempts to cheer them up. OK so the examples are a bit extreme, but with so much noise on the underground due to automated announcements, I do wish these 'personalities' would pipe down.
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Post by tecchy on Mar 20, 2012 7:27:53 GMT
Yes I enjoyed tonight's episode too, apart from some beeper centex from the north & south of Andy Hogg with regard to tunnel telephones i.e. 'there are thousands of bits of wire, how can it possibly all be checked' or words to that effect. The man obviously has no concept of tunnel telephone maintenance to make such a comment. Believe it or not unless the maintenance regime has altered in recent years every bit is routinely checked and tested twice a year and cleaned once a year and additional checks are made in known problem areas and following failures as a result of tunnel line breakage. Hogg by name and hog by nature would seem to fit as we have seen more of him than anyone else in the series so far! Ha! Yes, I too get that impression. Maybe he was using his old fame from the original series testing tunnel telephones! I am still confused as to what exactly the NOC do apart from arrange ambulances and update the serivce update boards. (Although that is the program that has caused this confusion). I know it is down to the line signallers and controllers to sort out gaps in the service/ etc.
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DWS
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Post by DWS on Mar 20, 2012 7:45:07 GMT
Yes but he's now Director of Infrastructure so monitoring the blockade is within his remit And now director of reliability for the Jubilee line - the only line with one! Also the only line with 2 LGM's ;D
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Post by norbitonflyer on Mar 20, 2012 7:53:54 GMT
As for the Whiteboards, as I said, I have been disciplined for apparently misusing them - all I wrote was that a signal failure wasn't the local station staff's fault. I can see that management might not approve of a notice with an implied criticism of your colleagues. In general, I approve of the idea that "if you've got nothing to say, say nothing" - that way, important notices stand out more, rather than being ignored along with all the aural and visual wallpaper the authorities inflict on us. However, if an otherwise unused whiteboard has a "thought for the day" and thus gets people getting into the habit of looking at it, perhaps they are more likely see any important notices when the whiteboard is being used for its intended purpose!
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Deleted
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Post by Deleted on Mar 20, 2012 9:34:39 GMT
Did I understand it wrong or did they say the Circle had been closed between High Street Ken and Edgware Road for some months in addition to weekend closures? 23rd July-23rd August 2011
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Deleted
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Post by Deleted on Mar 20, 2012 12:49:43 GMT
"director or reliability"; on the jubilee line, (the only line with such a role) Oh the irony! ;D ;D What I found funny was Howard Collins asking for more staff on the concourse, "because he was on his own" Whilst him and his senior management friends have been trying to find new ways in which to run a railway with the bare minimum of staff on the frontline...
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Deleted
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Post by Deleted on Mar 20, 2012 14:01:56 GMT
teccy, thats basically all NOC do do!!! that is literally it. Its at 55 broadway so its where senior manager always gather during incidents and its where they have the conference call aswell. But the NOC duties are literally booking staff taxis, booking lost property, updating information boards and bookinh ambulances. They make NO operational decisions what so ever. There all always in full uniform and its at 55 broadway, thats why they show soooo much foootage from there coz it makes the company look professional, which of course we are anyway. AS for Mr COO, i have nothing against him, ive met him a few times and he seem's fine, but lets be honest hes not often on a station handing out info is he!!
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Deleted
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Post by Deleted on Mar 20, 2012 14:06:45 GMT
I was questioning whether it would be a legal minefield, not a question of political correctness, which I assume you meant by PC. With regard to "ranting", re-read your post and it will be obvious who's ranting.
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Post by auxsetreq on Mar 20, 2012 14:37:31 GMT
Last night show was good, but a lot of what was on last night's show had already been dealt with on the first week's episode "Weekend" - Engineering works and station control. Different locations and times, but in essence nothing new. Though that doesn't mean to say it wasn't interesting. Some good shots of Hainault depot's pigeon problem and the moquette guy and his signs. The highlight was of course the Sweeny-esque "Shut It!" from Mr Bank Control barked into his handheld.
Much better continuity in last night's show too. Only one thing remains. A question...........
What was going on under Picc driver Dave Deary's beanie hat? We think it was a ferret...........
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Deleted
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Post by Deleted on Mar 20, 2012 14:46:35 GMT
If you take the case of the announcement on the platform, "Do your ting driver"..........that is a proper rule book procedure he's doing, and a safety related one at that. His personality replaces the words "This train is ready to depart, please stand clear of the doors" - I somehow suspect the customers on the platform won't actually realise that's what he's saying. I believe the member of staff concerned was undertaking SATS? SATS is NOT safety critical and therefore not safety related (except that everything we do is safety related when at work) The driver remains responsible for the PTI and the public remain responsible for not trespassing on the railway. The SAT member of staff should encourage public to stand behind the yellow line only as a reminder. All other announcements they make are designed to reduce or manage dwell time. However if he was offering an assisted dispatch then yes that actively is safety critical. When a CSA is undertaking SATS there is simply no opportunity for confusion to occur as the driver retains ultimate responsibility. As do the public with complying with safety instructions and commonsense. As for last nights program Chances are Bond Street wouldn't have any spare staff anyway but after just conducting a track detainment there would be a fair amount of report writing and even late running meal breaks. Sadly one outcome of recent changes is removal of many staff from platforms unless platform is busy enough to warrant SATs. I am surprised HC didn't realise that. -edit to correct the poor IPad keyboard error/ spellcheck errors! -
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Colin
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Post by Colin on Mar 20, 2012 15:09:22 GMT
I believe the member of staff concerned was undertaking SATS? SATS is NOT safety critical and therefore not safety related On reflection, I take your point. I still don't like what he's doing though!!
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Post by 21146 on Mar 20, 2012 15:17:36 GMT
And now director of reliability for the Jubilee line - the only line with one! Also the only line with 2 LGM's ;D And two SCMs, and had a nascent form of DRM (whilst still having mobile DMTs) before the DRM title was rolled out on the rest of LU.
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Post by Tubeboy on Mar 20, 2012 21:09:02 GMT
ADMIN ACTION: Comments removed by ChrisW
Members may have personal opinions on staff, but naming them and giving a personal opinion of them on the forum is unacceptable
Please carefully consider making such posts - how would any of us feel if the tables were turned
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Post by londonstuff on Mar 20, 2012 22:52:30 GMT
Much better continuity in last night's show too. Ish. I'm sure this bit, where they were describing the tunnel wires falling onto the track on the Jubilee and causing signal failures at Bond Street is actually at Victoria southbound on the Vic. 47 mins 12 seconds in if you're interested...
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mrfs42
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Post by mrfs42 on Mar 21, 2012 2:11:52 GMT
Much better continuity in last night's show too. Ish. I'm sure this bit, where they were describing the tunnel wires falling onto the track on the Jubilee and causing signal failures at Bond Street is actually at Victoria southbound on the Vic. 47 mins 12 seconds in if you're interested... VF 21/20, I reckon. Depends if the big circle is a white/RS visual/bar.
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Post by Tubeboy on Mar 21, 2012 7:19:08 GMT
The continuity on the programme is bad. It has a feature on a particular line, eg Vic, shows an 09ts, then a 95ts, then an 09ts!!!
The woman who catches the 0814. What a selfish stupid person. She said if the train runs exactly to time, she will just about get to work in time.....well get the one before then!!! I loved the bit in the Met control room. Too much emphasis on the NOC and the implication that they sort everything out when things go wrong.
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Deleted
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Post by Deleted on Mar 21, 2012 8:07:10 GMT
I believe the member of staff concerned was undertaking SATS? SATS is NOT safety critical and therefore not safety related On reflection, I take your point. I still don't like what he's doing though!! I actually agree Colin. I'm not massively "in" to the "quote of the day" boards or "driver do your 'ting". But the public appear to appreciate the individuality or perhaps are more willing to commend that to complain about these individuals. I know I commented previously on the surprise HC had when no staff available at Bond Street - hats off to the guy for getting out and about. Some managers are fantastic at offering help to operational staff during problems and HC certainly looks like one of those managers. I would urge LU senior management to get every manager GSM/ TOM and above to spend one day a fortnight out and about to see how different the challenges colleagues face. Ride with a driver to see the frustration, spend time with controllers/ signallers to see the impact of operational changes has to the service. Spend time with people like Mobile Bob and see literally how countless people like him in various areas of the business are keeping the wheels moving.
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Ben
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Post by Ben on Mar 21, 2012 11:13:03 GMT
Mobile Bob; always refered to as Mobile Bob, apart from twice in the show where he was refered to as 5-0.
The Bank staff did seem good; the fella in control had a refreshingly jaded view of the world.
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