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Post by freddy on Apr 26, 2016 12:02:18 GMT
I was watching channel 5 'The Tube; Going Underground' last night and was not really surprised to learn that fare-dodgers cost the system millions. However, it seemed much effort was effectively wasted by the revenue protection officers, as when apprehended, the morons could just walk away as the staff had no power to arrest. It was stated at the end that some prosecutions were secured, presumably only of those peace-loving citizens who cooperated. Is there a better approach to this problem?
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Post by norbitonflyer on Apr 26, 2016 13:09:53 GMT
I was watching channel 5 'The Tube; Going Underground' last night and was not really surprised to learn that fare-dodgers cost the system millions. An unquantifiable figure, by its very nature. Firstly because you only have a figure for how many are caught. You may estimate the number who go undetected, but you don't really know (that's what "undetected" means). Secondly, of those who are not paying, there will be a proportion who would not travel if they could not do so for free. (or would use another means of transport). . 100% enforcement will not get a penny in extra revenue from them (although it will reduce the crowds by a small extent). There are also a few who a deterred from travelling at all by unpleasant encounters with over-zealous inspectors who refuse to accept that people can make mistakes, have plans change en-route etc. So overzealous enforcement can drive custom away. A specific example: enthusiasts will recognise how some of their former activities, whilst compliant with the by-laws, are beyond the comprehension of the Oyster software.
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Post by brigham on Apr 26, 2016 13:56:03 GMT
You could try the system they once proposed for the TV licence: Charge everyone, and those who don't travel can apply for a refund!
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Post by countryman on Apr 26, 2016 15:54:47 GMT
You could try the system they once proposed for the TV licence: Charge everyone, and those who don't travel can apply for a refund! This is theoretically possible for a TV license, as there is only one price for the year (unless you have a black and white set) but how to you charge everyone to use the tube? Each customer is individual, and have different travel journeys, some use occasionally. Who do you charge, Londoners only! I live in Dorset, so how do you charge me? How do you charge tourists?
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londoner
thinking on '73 stock
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Post by londoner on Apr 26, 2016 19:11:39 GMT
I've noticed since the station staff changes that the gates are left open more often which certainly doesn't help the situation. Still, it isn't as bad as the Silverlink Metro part of on the Bakerloo line those many years ago...
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Post by trt on Apr 27, 2016 12:57:21 GMT
Nah. Revenue are at Bushey at least one week in every five now.
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Post by snoggle on Apr 27, 2016 13:14:03 GMT
Nah. Revenue are at Bushey at least one week in every five now. Which is surely a LOROL issue and nothing to do with LU's ability to protect its revenue?
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Post by snoggle on Apr 27, 2016 13:36:37 GMT
I was watching channel 5 'The Tube; Going Underground' last night and was not really surprised to learn that fare-dodgers cost the system millions. However, it seemed much effort was effectively wasted by the revenue protection officers, as when apprehended, the morons could just walk away as the staff had no power to arrest. It was stated at the end that some prosecutions were secured, presumably only of those peace-loving citizens who cooperated. Is there a better approach to this problem? You will never get 100% payment and zero evasion. A lot has been done to remove opportunities for evasion but some of those "defences" have been weakened. Here are some examples of positive developments. 1. Extensive ticket gates on the tube network. 2. Oyster smart ticketing allowing auto extension tickets, chargeable routes, reducing "doughnut fraud" risk. 3. Trackable and blacklistable smart tickets. Ability to check journey histories (on Oyster obviously). 4. Reducing child ticket options on machines. Making some child travel free (double edged issue as some will be encouraged to claim free travel when they're not entitled to it). 5. Making travel more convenient and reducing (in most places) ticket queues. (less excuse for "I couldn't wait to buy a ticket so travelled without one"). 6. A range of travel concessions making tube (and bus) travel more affordable for people who might otherwise struggle to pay and may (I use this term with caution) be tempted to evade. [ no need to criticise this - I know most people are honest regardless of their income levels ] Unfortunately you also need well trained, motivated staff and enough of them to keep ticket gates operable throughout the day. The staff also have to know the rules and regulations and be confident in applying them and using the technology available to them. I'm not that convinced this has ever happened to a sufficiently robust level and I expect the latest changes haven't helped matters one iota. IMO there has never been enough revenue protection resource on LU and given the vast increases in ridership and congestion I suspect they're less effective than ever. It's a difficult and, at times, thankless job and to do it well takes real skill and knowledge. I am sceptical that LU has ever taken the view that it wants to really have a properly resourced revenue protection function because it costs too much relative to the "apparent" financial return (P Fares collected, prosecutions secured). However there is the issue of perception and if the system is perceived to be easier to rip off because of unstaffed / lightly staffed stations, open gatelines and a 0.000000000001% chance of a ticket check then you can get into a parlous situation very quickly which will deter people from using parts of the network or travelling at certain times. LU has been pretty lucky in that demand has built across the day and on every day of the week meaning you're less likely now than in the 1980s of travelling on empty trains or waiting at deserted stations. That all reinforces the sense of safe travel and it would be highly damaging if that positive trend was to reverse. Oh and don't believe Mayoral candidates who say a "click of their finger" can instantly remove a £61m fare evasion issue. It doesn't happen like that and you'll never save all of that sum anyway.
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class411
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Post by class411 on Apr 27, 2016 14:21:11 GMT
2. Oyster smart ticketing allowing auto extension tickets, chargeable routes, reducing " doughnut fraud" risk. Anyone got a clue what the hell this is? I asked my friend Google and it came up with people selling doughnuts pretending they were doing so in aid of local churches, and people selling doughnuts with less than the regulation amount of jam inside. Neither of these seem to translate very well to passengers on LU. The only contextually relevant thing I can think of is someone travelling round and round the circle line all day without a ticket!
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Post by rdm on Apr 27, 2016 14:30:01 GMT
It means people buying period tickets at origin for a station just up the line, plus a similar 'short' ticket at destination end and then travelling 'free' in the middle part of the journey. I can recall a snap revenue check at Ealing Broadway many years ago at the interface between what was then BR and the LT lines finding this to have been anything but a rare occurrence (e.g., Hayes & Harlington to Southall plus Tottenham Court Road to Holborn).
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Post by stapler on Apr 27, 2016 14:59:32 GMT
This was what the millionnaire stockbroker was done for, wasn't it? It's nothing new; I found a case involving journeys from Lower Edmonto to Loughton in 1901..... The way to stop it is more in-journey inspections.
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Post by countryman on Apr 27, 2016 15:14:17 GMT
In Paris a few years ago, I was on a bus on a Sunday morning when an MPV stopped in front of us and 4 men got out. The bus driver opened the door and everyone was checked without the opportunity to get off. They found one with no ticket, and they didn't take any bull.
In Berlin the U-bahn and S-bahn are both barrier free, but we were checked several times during a 4 day stay, including twice on the same train.
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Post by whistlekiller2000 on Apr 27, 2016 15:34:07 GMT
I watched the program and was left incredulous at just how feeble the revenue inspectors' powers actually were. I know it boils down to funding but I'd be all for throwing on the bracelets and hauling the miscreants away to be charged at a police station. Surely theft is theft? Add on a serious fine of a grand or so and prison for a second offence and I'd bet you a pound to a penny that fare evasion would fall off the scale.
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class411
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Post by class411 on Apr 27, 2016 17:21:57 GMT
It means people buying period tickets at origin for a station just up the line, plus a similar 'short' ticket at destination end and then travelling 'free' in the middle part of the journey. I can recall a snap revenue check at Ealing Broadway many years ago at the interface between what was then BR and the LT lines finding this to have been anything but a rare occurrence (e.g., Hayes & Harlington to Southall plus Tottenham Court Road to Holborn). Presumably this involves a station where you can get to a ticket machine without having to go through a barrier? How many LU stations do not have ticket barriers? And, any idea where the name comes from? Several people here seem to be aware of it but Google isn't (at least not in the first entries).
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Post by superteacher on Apr 27, 2016 17:34:04 GMT
So if you steal from a supermarket, the security guards have the power to stop you from leaving the store. Should be the same on the Underground, otherwise the whole thing is utterly pointless. And now, you are bound to get more people evading because they will have watched the programme and realised that if they want to do a runner, nobody apart from a police officer can stop them.
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Post by brigham on Apr 27, 2016 17:46:57 GMT
I'm not convinced of that. I think shoplifters just haven't twigged. Supermarkets deal with theft by averaging-out the loss among honest customers. When unmanned tills were being considered, the formula included increased percentage loss through fraud, against savings made by sackings.
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Post by superteacher on Apr 27, 2016 17:59:22 GMT
I'm not convinced of that. I think shoplifters just haven't twigged. Supermarkets deal with theft by averaging-out the loss among honest customers. When unmanned tills were being considered, the formula included increased percentage loss through fraud, against savings made by sackings. I've seen people physically dragged back into stores. Surely they wouldn't do that if they weren't allowed?
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Post by whistlekiller2000 on Apr 27, 2016 18:06:34 GMT
So if you steal from a supermarket, the security guards have the power to stop you from leaving the store. Should be the same on the Underground, otherwise the whole thing is utterly pointless. And now, you are bound to get more people evading because they will have watched the programme and realised that if they want to do a runner, nobody apart from a police officer can stop them. Bloody right. A really good advert for the leggit brigade wasn't it?...............
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Post by nickf on Apr 27, 2016 18:26:01 GMT
As far as I know (and very much under the correction of better informed people) any citizen can arrest somebody caught in a criminal act, the so-called citizen's arrest. A policeman's power extends beyond this to be able to arrest people on suspicion of a criminal act. I suppose the problem that faces revenue protection people is that if the wrong-doers scarpers before it has been established that he/she has done wrong, detaining him would be unlawful - but if fare evasion has been established, then it would be ok to hold them until a policeman arrives.
A factor to consider (which I don't know) is whether fare evasion is a criminal or civil matter - if it is civil, as some forms of debt are, then I believe that complicates things further.
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Post by superteacher on Apr 27, 2016 18:48:37 GMT
As far as I know (and very much under the correction of better informed people) any citizen can arrest somebody caught in a criminal act, the so-called citizen's arrest. A policeman's power extends beyond this to be able to arrest people on suspicion of a criminal act. I suppose the problem that faces revenue protection people is that if the wrong-doers scarpers before it has been established that he/she has done wrong, detaining him would be unlawful - but if fare evasion has been established, then it would be ok to hold them until a policeman arrives. A factor to consider (which I don't know) is whether fare evasion is a criminal or civil matter - if it is civil, as some forms of debt are, then I believe that complicates things further. Fare evasion is a form of fraud. You can get a criminal conviction for it.
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rincew1nd
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Post by rincew1nd on Apr 27, 2016 19:00:56 GMT
As outlined above, retailers have a power of detention - but only until the police arrive and there must be reasonable grounds for the detention.
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Deleted
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Post by Deleted on Apr 27, 2016 19:37:17 GMT
Under the Regulation Of Railways Act 1889 officers of the railway may detain a passenger failing to provide their name and address "until he can be conveniently brought before some justice or otherwise discharged by due course of law".
They can detain someone, but in doing so they enter into a legal minefield and probably go against company policy.
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Post by rdm on Apr 27, 2016 19:37:45 GMT
It means people buying period tickets at origin for a station just up the line, plus a similar 'short' ticket at destination end and then travelling 'free' in the middle part of the journey. I can recall a snap revenue check at Ealing Broadway many years ago at the interface between what was then BR and the LT lines finding this to have been anything but a rare occurrence (e.g., Hayes & Harlington to Southall plus Tottenham Court Road to Holborn). Presumably this involves a station where you can get to a ticket machine without having to go through a barrier? How many LU stations do not have ticket barriers? And, any idea where the name comes from? Several people here seem to be aware of it but Google isn't (at least not in the first entries). I imagine the name reflects the fact that some donuts are circular with a hole in the middle (like a large Polo mint) and the portion of the illegal journey not covered by the tickets could be termed the 'hole' in the middle too...
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Post by norbitonflyer on Apr 27, 2016 20:40:34 GMT
A factor to consider (which I don't know) is whether fare evasion is a criminal or civil matter - if it is civil, as some forms of debt are, then I believe that complicates things further. Fare evasion is a form of fraud. You can get a criminal conviction for it. The problem here is that the revenue protection people would have to prove intent - if you have a valid excuse for not having a ticket - lost it, unable to buy one, misunderstanding the validity - there is no intent and thus no fraud, so it becomes a civil matter. And detaining someone in those circumstances could be unlawful imprisonment and/or assault. Complicated, isn't it??
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Post by norbitonflyer on Apr 27, 2016 20:52:00 GMT
It means people buying period tickets at origin for a station just up the line, plus a similar 'short' ticket at destination end and then travelling 'free' in the middle part of the journey. Presumably this involves a station where you can get to a ticket machine without having to go through a barrier? ). Not necessarily - the second ticket could be a season. Or, as in the Stonegate case, an Oyster - he paid an Oystermax fare as he didn't touch in, but that was cheaper than the fare from Stonegate to Cannon Street. In my student days, some of my colleagues bought a one stop ticket from one station near their hall of residence to other one also near the HoR, and returned to the other station in the evening, pulling the same trick at the college end of their journey. Unless the ticket collector (human in 1977!) noticed the ticket handed in in the morning had yesterday's date, they seemed to get away with it more often than not.
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rincew1nd
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Post by rincew1nd on Apr 27, 2016 21:09:31 GMT
In Chester once ticket barriers were installed there was a spike in people arriving at the station asking for tickets from one stop outside the station, Bache. Unfortunately a majority of passengers couldn't pronounce the name of their supposed home suburb, and those that could couldn't explain how they managed to get past the two ticket sellers and BTP officer at the foot of the access ramp without a ticket.
I've seen a similar thing in West Yorkshire where both Bramley and Burley Park have had ticket vendors provided in the peaks to capture all the people arriving in Leeds having got on there but there wasn't time (or space) for the Guard to come around.
In a word, busted.
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Post by blackhorsesteve on Apr 27, 2016 21:26:50 GMT
So one of the guys who was caught only had to pay back half the fares he skipped? Makes it sound almost worthwhile! I remember the last series clearly showed viewers how to follow someone through a barrier and not have it close on you - I won't detail it here for obvious reasons but I don't think that was too wise!
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Post by theblackferret on Apr 27, 2016 21:28:47 GMT
There was a simple answer to this.
Just direct those without a valid ticket to the excess fare window & pay a set charge. No mess, no criminal records & some revenue.
Except, of course, didn't someone pledge to keep ticket windows open on the Tube & then change their mind?
Can't think who it was now.
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Post by snoggle on Apr 28, 2016 0:14:01 GMT
2. Oyster smart ticketing allowing auto extension tickets, chargeable routes, reducing " doughnut fraud" risk. Anyone got a clue what the hell this is? I asked my friend Google and it came up with people selling doughnuts pretending they were doing so in aid of local churches, and people selling doughnuts with less than the regulation amount of jam inside. Neither of these seem to translate very well to passengers on LU. The only contextually relevant thing I can think of is someone travelling round and round the circle line all day without a ticket! Sorry! It refers to people holding Travelcards for say Zones 3 and 4 but regularly travelling via Zones 1 and 2. On a magnetic ticket you could not be charged automatically for travel via Zones 1 and 2. You had to caught by a revenue inspector. With Oyster the journey logic will take a charge from the PAYG balance or make it negative and thus prevent you from travelling until you have restored a zero or positive balance. Having a "hole in the middle" of the zones is the "doughnut" reference. What RDM refers to is "Dumbbell" fraud - having two cards for each end of a trip and nothing in between. There have been examples of this on National Rail where people have a short season to get in to the NR station and, say, an Oyster to get through gates in London. As LU no longer has point to point seasons or single zone travelcards then such fraud is much less likely these days. If you try to do it with two Oyster Cards then the odd journey patterns could be detected and the cards (and the user) intercepted.
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Post by snoggle on Apr 28, 2016 0:18:16 GMT
Under the Regulation Of Railways Act 1889 officers of the railway may detain a passenger failing to provide their name and address "until he can be conveniently brought before some justice or otherwise discharged by due course of law". They can detain someone, but in doing so they enter into a legal minefield and probably go against company policy. That is pretty much my recollection from when I did the RPI training course (edited version). Not sure what current policy is but I distinctly recall there being considerable concern about the legal ramifications of "arrest" by RPIs.
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