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Post by Dstock7080 on Nov 21, 2013 11:46:24 GMT
" From 2015, weekend services will run through the night on core parts of the system - initially comprised of the Piccadilly, Victoria, Central and Jubilee lines and key sections of the Northern line." " In the future, rather than being remote from customers behind closed doors or glass windows, Tube station staff will not be based in ticket offices, but in ticket halls, on gatelines and on platforms, ready and available to give the best face-to-face service for customers." www.bbc.co.uk/news/uk-england-london-25025888www.tfl.gov.uk/corporate/media/newscentre/28978.aspx
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DWS
every second count's
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Post by DWS on Nov 21, 2013 11:54:59 GMT
All night running on some lines how do train operators look forward to this ?
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Post by sawb on Nov 21, 2013 12:31:13 GMT
This is causing quite a lot of excitement, anger and confusion on the BBC London facebook page, and I shall repeat what I've just posted there.
"What a lot of people don't realise is that with the tube running 24 hours, services on Saturday and Sunday morning will have to be cut, due to the fact that there will still only be a finite supply of drivers, so in actual fact the day time customer and tourist will almost certainly suffer. We know this already because it's what has to happen when the tube runs all night on New Year's Eve. The tube is not ready to go 24 hours. There is a reason it doesn't run for 24 hours at the moment, that reason being that there needs to be time for repairs, maintenance, cleaning and upgrades to take place. Not everything can be done in one 4 and a half hour window, which is all that's available at night for this work to be done, outside of weekend closures of course.
As to the ticket office proposal, it's the same with the supermarkets. The supermarkets moved with the times and retrained a large number of till staff to supervise and troubleshoot the self service checkouts. TfL will do the same with the ticket offices. Those that were in the ticket offices will almost certainly be out on the station floor, trouble shooting the ticket machines and helping people top up oysters."
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Post by grahamhewett on Nov 21, 2013 12:37:59 GMT
.. or indeed the station staff who will be out there on the platforms at 03.00 maybe without any handy reinforcements. A colleague, who until recently was the duty station manager at Guildford, used to dread Saturday nights especially, when the clubs and pubs turned out the drunks for onward transport. There were occasions when the local nick would ring up the station and ask that no more drunks were arrested as the nick was already full*. If that was Guildford, I would expect the situation in central London to be much worse.
The choice of all-night stations - BTW thanks for the map - is a bit odd. Who would expect Chancery Lane to have much night time trade?
GH
* I believe the trick was to put the drunks on the last train back to town and hope that Waterloo would have the resources to cope...
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Deleted
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Post by Deleted on Nov 21, 2013 13:07:52 GMT
the only reason for Chancery Lane to have any night time trade would be due to punters leaving Fabric nearby. When I used to open up on a Sunday there would be a gaggle of kids waiting to get the first tube home after a night of clubbing.
As a new driver I'm not particularly enamoured with 24 hour running - one of the main reasons I left the NHS was to avoid the dreaded night shifts
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Post by sawb on Nov 21, 2013 13:09:33 GMT
What sort of pressure is Holborn under at night? Could that also be part of the reason for opening Chancery Lane?
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Post by Dstock7080 on Nov 21, 2013 13:21:23 GMT
Odd that the map shows Baker Street and Bank as interchange stations, to what?
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Deleted
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Post by Deleted on Nov 21, 2013 13:23:05 GMT
Surely, management have taken into account the need for extra drivers and the reduced maintenance windows. They're not idiots are they?? The Underground needs to become customer focused rather than engineering led, so 24 hour working might be one of doing it, but closing ticket offices, I will reserve judgement on.
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Deleted
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Post by Deleted on Nov 21, 2013 13:25:43 GMT
Holborn was always pretty manic from when the Theatres kicked out up til COT. Thurs/Fri/Sat nights in particular. The worst thing about working at Chancery Lane was the fact it was so quiet, freezing cold due to the 4 exits creating a wind tunnel and there's no other staff aside from the SS who you hardly ever saw.
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Post by bicbasher on Nov 21, 2013 13:34:05 GMT
Those TfL Travel Information Centres are going to become very busy with not just tourist traffic, but other customers with issues with Oyster, adding railcard or B&T discount cards etc.
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North End
Beneath Newington Causeway
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Post by North End on Nov 21, 2013 13:36:47 GMT
Surely, management have taken into account the need for extra drivers and the reduced maintenance windows. They're not idiots are they?? The Underground needs to become customer focused rather than engineering led, so 24 hour working might be one of doing it, but closing ticket offices, I will reserve judgement on. I don't see it working well. New Year's Eve is already hurrendous with the number of passenger 'incidents', and Thursday-Saturday nights at certain stations can also be similar. We will just see more of the same on a wider scale. Meanwhile, the rest of the service *will* suffer. Trains receive a lot of preventative maintenance over night, and any issues left over from traffic hours are also dealt with overnight. You can not always plan when repairs will be needed (broken rails, failure investigations etc), so something that occurs at 0700 on a Friday can't now be dealt with until the Sunday night, causing a risk to the daytime service on the Saturday and Sunday. I'm sure the numbers of people using the system during the daytime over the weekend far outweighs the number who will use it over night (despite the latter group causing a disproportionate amount of trouble), surely their interests are more important. Or maybe weekend passengers don't matter to LUL as evidenced by the large amounts of the system that are shut weekend after weekend?! I'd also be interested to know how the economics of 24-hour services add up, although some of the staff will be present anyway (e.g. Supervisors and Duty Managers on duty, albeit to skeleton numbers), many won't be. There will be a requirement for additional CSAs and Train Operators, neither of which come particularly cheap. Currently most lines only have a handful of Train Operators on duty overnight, only enough to run a very token service even if they were driving continuously right through the night. Will the increased revenue cover this additional cost?
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pitdiver
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Post by pitdiver on Nov 21, 2013 13:41:32 GMT
I certainly wouldn't fancy being on a platform when all the pubs and clubs have tipped out. What happens when the automatic ticket machines go wrong and the staff member has to go inside the ticket office closely followed by a large number of drunks. When I was a MFSS out on the Met during the "Company Plan" period. Although there were never many people about you always felt vulnerable.
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Deleted
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Post by Deleted on Nov 21, 2013 14:05:37 GMT
the only reason for Chancery Lane to have any night time trade would be due to punters leaving Fabric nearby. When I used to open up on a Sunday there would be a gaggle of kids waiting to get the first tube home after a night of clubbing. As a new driver I'm not particularly enamoured with 24 hour running - one of the main reasons I left the NHS was to avoid the dreaded night shifts There seems to be many bus drivers who prefer nights and wouldn't do daytime work so I wouldn't have thought there would be any shortage of tube staff wanting to do nights especially if it was at an enhanced rate of pay? Aren't the ticket office closures inevitable now that almost everybody has an oystercard?
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Post by trt on Nov 21, 2013 14:24:23 GMT
It'll be interesting to see the shift patterns being proposed for this. A change of station staff at 3.30 am doesn't sound fun.
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Post by londonboi1985 on Nov 21, 2013 14:26:29 GMT
As a trainee driver i quite like the idea of the 24 hour running i wouldnt mind doing all night running the only trouble is at present i am on the district line however i imagine as i am in the project pool i can see me getting shifted to one of the lines whose depots will operate all night running
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Post by rheostar on Nov 21, 2013 18:09:36 GMT
If anything, there's going to be a need for additional drivers and station staff for the all night service. There's certainly a need for it as witnessed by the large number of people using the night busses.
It's wrong to compare what's being proposed with NYE running.
On NYE, we have to run a night service without employing additional staff, hence the poor start up the following day. The 1 January is also a public holiday. However, regular all night running can only be achieved with additional staff so that the service level on Saturday/Sunday mornings are realistic to meet the customer demand. We'd still have to run the current level of service from early morning.
Most maintenance work on the track is usually done mid week. The weekends are left for major projects, such as there's been recently on the Piccadilly line.
I'd have thought that the fleet's the major weakness, although the major overhauls are done mid week. It'll take some serious rejigging of planned maintenance.
There's been talk of the booking offices closing for most of the past ten years, so today's news isn't really much of a shock. With the advent of contactless payment via debit card or smartphone (debit card trials start in December) there'll be even less demand to buy paper tickets. I think the long term aim is to get rid of Oyster cards completely.
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Post by domh245 on Nov 21, 2013 18:34:16 GMT
Considering that the VLU is complete, and it is operating well, I'd imagine that the Victoria Line would be one of the contenders for introducing the idea. The Northern Line and Jubilee Line should be done as well by then. I can see the Piccadilly being one of the more problematic lines, especially when they start to upgrade it. I think that if they get enough T/Ops trained ( possibly why there have been some large recruitment drives recently?), running through the night shouldn't pose too much of a problem, especially as I can only see realistically a limited service running. They could run these late night trains by using the inter-peak stablers which could be cleaned and prepped during the day, then these are run until early morning, at which point some of the early morning departures start to come out a bit earlier than they do at the moment, and the peak stablers go back early in the morning, when they are cleaned before being returned to serivce as the last trains out of the depot.
I have no doubt that someone will come along and tear the idea to shreds, but that's the idea of a forum!
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Post by revupminster on Nov 21, 2013 18:39:37 GMT
I wonder if they will return to no night turns, except Friday and Saturday nights for the new night service, as was the norm years ago. The only District run stations that had night turns were Upney to Upminster Bridge which was a legacy from BR days until the company plan. It would save a lot of money and might be popular with staff.
I also suspect stations will be left unmanned even at night if no staff available which was one of the reasons I left
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Deleted
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Post by Deleted on Nov 21, 2013 18:53:05 GMT
I wonder how ticketing will work. "Yes sir your travelcard was valid at 11:30 when you made your outbound journey, but it's now 4 a.m. and that counts as 'tomorrow' so you need to pay again." Just when will a day end - isn't it something like 2 a.m at th moment (after the last train is tucked up in bed..?)
And for the conspiracy theorists - only seems to be deep tube lines - no SSR's. Time for a strokey beard moment - isn't the projected introduction of this about the same time as the EVO stock (potentially driverless) is due for introduction. Mwhaahaahaa maybe they won't need extra TOp's.
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Post by domh245 on Nov 21, 2013 19:02:12 GMT
EVO will appear at earliest when the Piccadilly Line or Bakerloo Line gets upgraded, which isn't even scheduled yet. If they were to appear, contracts and the like would have been signed, in order to get them out on time.
Looking at it more, they are all (or will be) ATO lines, apart from the Piccadilly, however, once the SSR has been resignalled, I can see it running during the night, although I doubt that Amersham or Chesham would get a service.
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pitdiver
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Post by pitdiver on Nov 21, 2013 20:03:03 GMT
EVO will appear at earliest when the Piccadilly Line or Bakerloo Line gets upgraded, which isn't even scheduled yet. If they were to appear, contracts and the like would have been signed, in order to get them out on time. Looking at it more, they are all (or will be) ATO lines, apart from the Piccadilly, however, once the SSR has been resignalled, I can see it running during the night, although I doubt that Amersham or Chesham would get a service. Seeing how the residents of Amersham/Chesham got upset when they lost their fast services how are they going to feel if the don't get a 24hr service. Will the Met ultimately rub for 24 hrs to Watford Jct?
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Post by domh245 on Nov 21, 2013 20:08:42 GMT
Correct me If I'm wrong, but Amersham and Chesham aren't known for their Night Life, and I doubt that the demand from people from the surrounding areas wanting to go London (or back) will merit a service. I could see there being demand for Watford Junction, but I could be wrong (I am making predictions about the Met from the other side of London...)
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pitdiver
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Post by pitdiver on Nov 21, 2013 21:44:40 GMT
Correct me If I'm wrong, but Amersham and Chesham aren't known for their Night Life, and I doubt that the demand from people from the surrounding areas wanting to go London (or back) will merit a service. I could see there being demand for Watford Junction, but I could be wrong (I am making predictions about the Met from the other side of London...) The point I was making is that in their eyes is they are missing out on something whether there is a demand or not
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Deleted
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Post by Deleted on Nov 21, 2013 22:00:05 GMT
I wonder how ticketing will work. "Yes sir your travelcard was valid at 11:30 when you made your outbound journey, but it's now 4 a.m. and that counts as 'tomorrow' so you need to pay again." Just when will a day end - isn't it something like 2 a.m at th moment (after the last train is tucked up in bed..?) And for the conspiracy theorists - only seems to be deep tube lines - no SSR's. Time for a strokey beard moment - isn't the projected introduction of this about the same time as the EVO stock (potentially driverless) is due for introduction. Mwhaahaahaa maybe they won't need extra TOp's. EVO stock, as far as I'm aware, is only a concept. Even if this concept was approved and trains ordered, they wouldn't be in service for a good number of years and certainly not on all deep tube lines
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Deleted
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Post by Deleted on Nov 21, 2013 23:28:29 GMT
The already unreliable service will just become even more unreliable with even less maintenance being carried out on the already knackered P-way as well as the neglected rolling stock, with customer service standards dropping even lower due to job cuts. I bet that clown Boris is behind all this, just like his stupid overpriced bus and poxy cable car.
TfL talk as if they've mastered running a train service during the day but truth is they can do so much better. Rather than reassuring passengers every 10mins that a 'good service' is running on certain lines, make an excellent service the norm. Run trains on time and maintain them to a higher standard than they currently are as well as having them clean inside and out. Also maintain the infrastructure to a higher standard so you don't get anywhere near as many TSR's which eventually turn permanent or annoying signal failures. Have a smart card system that actually works properly. Improve customer service by recruiting more staff and raising staff moral. Once they've mastered that, then try to run a 24hr service. Then they'll realise they can't do, as to actually run an excellent train service they need to maintain it.
I've just come back from 2 weeks in Tokyo and now the Tokyo commuter network really is the definition of an excellent train service but look at what time the trains finish at night in Tokyo, it's around the 23:30-01:00 mark. You hear all train companies wanting to run punctual trains that are clean as well as providing excellent customer service. Well judging by Tokyo, what it takes is committed staff and lots of them, very stringent maintenance regimes on rolling stock as well as infrastructure and last but not least money. It's frustrating to see that TfL and other mainline TOCs are doing the complete opposite just to save a bit of money.
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Deleted
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Post by Deleted on Nov 22, 2013 0:03:48 GMT
They haven't elected to open Chancery Lane - they've elected to open the Central Line between Ealing Broadway and Hainault - all station along the way - and that includes Chancery Lane.
The interchange blobs is just the designer of the map being lazy/stupid and not bothering to update to reflect the true connectivity. Either that or they've left the connector blobs on (even though they're not relevant) to retain map familiarity.
Can't see it working though. That's two night of maintenance out of the week now gone, when will the work/cleaning/maintenance usually done in this time be done instead? And the Central Line is already struggling with more of its trains running all the time, this again will be more added pressure...
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North End
Beneath Newington Causeway
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Post by North End on Nov 22, 2013 0:16:54 GMT
They haven't elected to open Chancery Lane - they've elected to open the Central Line between Ealing Broadway and Hainault - all station along the way - and that includes Chancery Lane. The interchange blobs is just the designer of the map being lazy/stupid and not bothering to update to reflect the true connectivity. Either that or they've left the connector blobs on (even though they're not relevant) to retain map familiarity. Can't see it working though. That's two night of maintenance out of the week now gone, when will the work/cleaning/maintenance usually done in this time be done instead? And the Central Line is already struggling with more of its trains running all the time, this again will be more added pressure... Likewise the Northern Line frequently struggles to receive its full peak time train service, even with a reasonably generous allocation of trains compared to some other lines. I would be very interested to know the (projected) economics of running the 24-hour service. The additional running costs (extra staff, plus all the incidental costs like extra power consumed, wear & tear on the trains, escalators etc etc) versus the extra revenue generated. I just can't see it paying for itself, surely many users will be Travelcard holders who will thus have already paid for their travel. If it pays for itself and can be operated without compromising reliability for the existing core service hours, and doesn't simply become a drunken brawl, then all well and good, but I just can't see it making money, and given it's a time when we're supposed to be spending money wisely then that's not good.
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Post by sawb on Nov 22, 2013 8:09:01 GMT
It'll be interesting to see the shift patterns being proposed for this. A change of station staff at 3.30 am doesn't sound fun. There will probably just be an increase in the use of staff taxis and/or night buses wouldn't there?
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Post by trt on Nov 22, 2013 10:02:16 GMT
It'll be interesting to see the shift patterns being proposed for this. A change of station staff at 3.30 am doesn't sound fun. There will probably just be an increase in the use of staff taxis and/or night buses wouldn't there? For the places where staff taxis and night buses actually run. How many station staff actually CAN make use of these arrangements to get to and from work? I know many who can't.
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Ben
fotopic... whats that?
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Post by Ben on Nov 22, 2013 10:31:36 GMT
A lot of naysayers. Yes, there will be problems, and costs. However, the ability to run a 24 hour service in an increasingly 24hour city is something that should have been an aspiration long long ago. No doubt this will be tied into a review of the Night Bus network. I would have thought though that for the vast majority of the 8 million Londoners who have no interest of knowlege in how the tube works or the regulations and rules behind it, the lack of 24 hour services within zone 1 is inexplicable and annoying.
Perhaps when the service has bedded in a review of stations will take place - wouldn't have thought that all tunnel stations would require a service, and that the slow stations between Hammersmith and Acton might benefit.
Would have thought certain lines could have used extra crossovers and stock to improve resiliance and opperation though.
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