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Post by mcmaddog on Dec 21, 2011 0:35:05 GMT
Something went belly up this afternoon at Finchley Road. Complete dearth of trains. Eventually the announcer said an Amersham stopper was coming ( there'd been a roughly 10 minute gap) and everyone should take it and change at Wembley Pk. 11 minute wait at Wembley and then a train arrived obviously from London as it was well crowded. These cancellations and gaps make for cold waiting on platforms.
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Post by Deleted on Dec 21, 2011 10:04:49 GMT
Something went belly up this afternoon at Finchley Road. Complete dearth of trains. Eventually the announcer said an Amersham stopper was coming ( there'd been a roughly 10 minute gap) and everyone should take it and change at Wembley Pk. 11 minute wait at Wembley and then a train arrived obviously from London as it was well crowded. These cancellations and gaps make for cold waiting on platforms. Mmmm....what time was that? I wasn't in until 16.00 and never took over until about 16.45 (as MetControl rushed off to fill his stomach and our retiring colleague was saying goodbye to all and sundry) and we ran to time for most of the service. A bit later in the evening we had a handful of 10-15 minute late runners but they were mostly heading towards London after 19.00
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Post by mcmaddog on Dec 21, 2011 10:48:56 GMT
Roughly 1410. The Announcer said the 1427 to Watford and another one were cancelled.
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Post by Deleted on Dec 21, 2011 12:38:51 GMT
Roughly 1410. The Announcer said the 1427 to Watford and another one were cancelled. I believe shortly before this, there was an incident in the Marlborough Road disused station area that required the LFB to access the track and for traction current to be discharged. This resulted in a handful of trains being reversed via Neasden Depot
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Post by mcmaddog on Dec 21, 2011 13:00:29 GMT
Roughly 1410. The Announcer said the 1427 to Watford and another one were cancelled. I believe shortly before this, there was an incident in the Marlborough Road disused station area that required the LFB to access the track and for traction current to be discharged. This resulted in a handful of trains being reversed via Neasden Depot Fair enough, these things happen. It does highlight though with the reduced service how one cancellation to Watford leads to up to 30 mins of waiting.
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Post by Deleted on Dec 21, 2011 13:33:45 GMT
I believe shortly before this, there was an incident in the Marlborough Road disused station area that required the LFB to access the track and for traction current to be discharged. This resulted in a handful of trains being reversed via Neasden Depot Fair enough, these things happen. It does highlight though with the reduced service how one cancellation to Watford leads to up to 30 mins of waiting. I know, my own train home was cancelled one day last week!
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Post by citysig on Dec 21, 2011 22:51:32 GMT
There was a delay due to a small track fire - caused by a discarded "newspaper" (I use the term loosely as it was neither broadsheet nor respected).
Whilst current never actually went off, there were delays whilst the LFB travelled the area to check everything was out. This meant a handful of trains had to reverse via depot.
All trains that did not appear at Finchley Road, did re-enter service at Wembley Park and it is a shame this was not conveyed to you (i.e. take the first train and change).
EDIT: Sorry colleague, I didn't mean to repeat everything you said, I meant only to fill in the gaps of things that happened before your arrival ;D
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Post by Deleted on Dec 22, 2011 6:11:13 GMT
EDIT: Sorry colleague, I didn't mean to repeat everything you said, I meant only to fill in the gaps of things that happened before your arrival ;D No problem, you were there, I wasn't. I thought I'd read that current had gone off, at least you set the record straight ;D
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Post by abe on Dec 22, 2011 8:12:09 GMT
I usually only post here on historical matters, and have very rarely given opinions, but now that this timetable has been in operation for over a week I feel compelled to comment. I've given up on travelling on the Met line. I've used it all my life, and I'm sad to be giving up. I've switched to Chiltern, which might be the intention of the LU management who imposed the new timetable. I catch the 06.25 from Chorleywood in the morning, which has now become all-stations. I know that it only takes about 8 minutes longer to get to Baker Street. But psychologically it feels much longer. The train is much colder, because all the doors are opened at all stations; previously some heat built up on the non-stop sections. On the way home, I find it iniquitous that LU only start running the fast services from 1655 (ex-Baker Street), and yet charge a peak fare from 16.00. If I tried something like that in my business it would be called fraud, and punished appropriately. I've also had a situation where my SB morning train has arrived at Harrow, waited whilst another SB train has arrived alongside, and then been held whilst the latter train departs (with doors open, chilling the passengers further). Now, I know that we might have been late, and were perhaps held to avoid delaying the other service which was on time, but from a passenger perspective this isn't a good situation. There's an empty track in front of us - why can't we use it. The new timetable seems to be pushing far more service via less infrastructure (the local lines) which is a waste of a capital asset (the fast lines) and is wasting a significant amount of passenger time. I do appreciate the information provided by LU staff on this forum, and I'm not in any way intending this as a dig at them. For example, the explanation that the new timetable is more robust has not been clearly made to the public, and I recognize that this has to be a good thing. But the 'spin' put out by LU (e.g., "more trains from Amersham" - no, you've put the service back to where it was before the introduction of all-day through Chesham trains) is just wrong. Given that a consultation was held for the through Chesham services, which were asked for by locals, how come no consultation was held with all users north of Harrow for these changes? Of course, the fact that the MP for Amersham and Chesham is fixated on trains that don't exist (HS2) might have something to do with it... Anyhow, I've said my piece now, and my spleen is feeling better. Merry Christmas everyone!
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Post by Deleted on Dec 22, 2011 12:16:57 GMT
People are forgetting something. This is an ageing system with a mixture of ageing and new trains, and an upgrade program that will take many years to complete and bed in. I take my hats off to the people trying to make the service more reliable and meet passenger demand in the midst of this mess, even if there is a little pain to go with it
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Post by superteacher on Dec 22, 2011 12:46:46 GMT
People are forgetting something. This is an ageing system with a mixture of ageing and new trains, and an upgrade program that will take many years to complete and bed in. I take my hats off to the people trying to make the service more reliable and meet passenger demand in the midst of this mess, even if there is a little pain to go with it Yes, but is the intention to restore the off peak fasts in the future? Yet again there was a slow crawling journey into the city last night from Baker Street. Is this to do with the new Met timetable or not?
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Post by Deleted on Dec 22, 2011 14:26:32 GMT
Yes, but is the intention to restore the off peak fasts in the future? Yet again there was a slow crawling journey into the city last night from Baker Street. Is this to do with the new Met timetable or not? This is exactly my point. If it's a temporary situation, then that's fine. If not, or the ultimate aim is for all peak services to be all stations as well, then it isn't. This is why clear communication is so important - you can avoid an awful lot of complaints by keeping customers in the loop.
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Post by Deleted on Dec 22, 2011 16:09:24 GMT
It's not temporary, which is why people have to voice their opinions on the subject. If you say nothing, those who think they know better will hail it as a great success and it will be with you for ever more!
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Post by Deleted on Dec 22, 2011 17:22:12 GMT
I wonder with interest what the timetable will look like once the MEt upgrade is complete - all S Stock and ATO implemented. I'm sure a draft must exist somewhere. Until then, the Met suffers from being a victim of its own success. There are too many trains from too many branches trying to funnel down a single pair of tracks to Baker Street - some of those trains have to try and interface with the chronically ageing and unreliable circle / hammersmith and city lines. The problem with a service of this intensity is that something WILL go wrong and completely muck up the service, leaving the likes of MetControl and Linecontroller66 trying to clear things up. Signal failures/ point failures, S stock teething troubles, A stock falling to bits - it's a complete mess - and yet the demand rises to the point that you need to add-in extra trains at a time when reliability would probably only be improved by running fewer trains. What we need folks is some extra tracks - but wasn't this done before?
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Post by jardine01 on Dec 22, 2011 17:28:37 GMT
but fewer trains will result in more overcrowding surely?
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Post by Deleted on Dec 22, 2011 18:55:21 GMT
Does anyone know if LUL has done any research into demand for the reintroduction of semi fast off peak services on the Uxbridge and Watford lines? It's interesting to see the number of people on the northbound at wembley park in the peak shoulder waiting for a fast to Harrow.
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Post by Deleted on Dec 23, 2011 3:56:49 GMT
Sorry, with TfL on this one. The inconvenience of 8 minutes added to journey times is significantly outweighed by the operational benefits. More passengers are seeing a better, more robust and recoverable service. Yes, the railway is operated for the public, and the views of the public are listened to I'm sure, but it has to function. It has to be manageable. If the residents of South Buckingshire would really like to all cram onto a 2 car DMU to a backwater London terminus with poor public transport links, and spend the journey tutting loudly over their copy of the Telegraph and licking each other's armpits then fine. That's more seats for me on my direct train to the City.
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Post by Deleted on Dec 23, 2011 7:21:11 GMT
Sorry, with TfL on this one. The inconvenience of 8 minutes added to journey times is significantly outweighed by the operational benefits. More passengers are seeing a better, more robust and recoverable service. Yes, the railway is operated for the public, and the views of the public are listened to I'm sure, but it has to function. It has to be manageable. If the residents of South Buckingshire would really like to all cram onto a 2 car DMU to a backwater London terminus with poor public transport links, and spend the journey tutting loudly over their copy of the Telegraph and licking each other's armpits then fine. That's more seats for me on my direct train to the City. 8 minutes is a large percentage of an already long journey. If it was 8 minutes on a three hour intercity journey I wouldn't mind. So far I have seen no operational benefits. Sending all those trains down the locals? Nope. And how is effectively cancelling trains improving reliability? Sending trains down the fast to make up time is cancelling trains. They're telling you it improves reliability because they don't have any other positives to give you.
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Post by abe on Dec 23, 2011 7:45:26 GMT
If the residents of South Buckingshire would really like to all cram onto a 2 car DMU to a backwater London terminus with poor public transport links, and spend the journey tutting loudly over their copy of the Telegraph and licking each other's armpits then fine. That's more seats for me on my direct train to the City. I've had a seat on Chiltern for every journey I've taken since swapping across. In fact, the Met trains I was taking in the morning l ast weekwere more crowded with "armpit lickers" (a lovely phrase - I must remember that!) because they're collecting people at every station, so I'm actually rather happy with the situation. The journey only takes 31 minutes, compared to limping along for 48 on the Met; I consider a 17-minute saving (35%) and a less-crowded train to be a double-win.
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Post by greatcentral on Dec 23, 2011 9:11:47 GMT
Can someone tell us the most effective way to complain?
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Post by Deleted on Dec 23, 2011 9:35:08 GMT
Can someone tell us the most effective way to complain? If you want to complain, you can't as: "The Help and Contact facility is currently unavailable due to essential maintenance work"!! Another upgrade gone wrong?? ;D ;D
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Post by Deleted on Dec 23, 2011 10:26:07 GMT
Can someone tell us the most effective way to complain? Best way is to write Angela Back, Metropolitan Line Manager and copy it to Mayor of London and Val Shawcross, Deputy Chair of the GLA Transport Committee who have power to call TfL to account over their decsion making. Copying in your MP is also a good idea - whatever their political persuasion, they are there to represent their constituents. Contacts are: Angela Back enquire@tfl.gov.uk (this will have to do for now) Mayor of London mayor@london.gov.uk (include your postal address) Vall Shawcross val@valshawcross.com Cheryl Gillan MP (Chesham and Amersham) SHAWMJ@parliament.uk
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Post by Deleted on Dec 23, 2011 10:34:09 GMT
If the residents of South Buckingshire would really like to all cram onto a 2 car DMU to a backwater London terminus with poor public transport links, and spend the journey tutting loudly over their copy of the Telegraph and licking each other's armpits then fine. That's more seats for me on my direct train to the City. And this is precisely the kind of attitude that has led us to where we are. 8 minutes in the grand scheme of things is nothing. An extra 8 minutes on an already very slow journey compared to other local services to London is significant. It is an almost 20% increase - it is slow, tedious and very frustrating. The effect for me is that when I have a choice of going into London at the weekend for leisure/shopping or going somewhere else, I will go somewhere else. Not sure that really chimes with the aims of businesses in central London who are suffering in the current economic climate. If you think it's all so fine, why not come and try it? Many supporters of this change seem to have very leisured lives - lucky you! [edit]Sorry, just re-read that and the last bit sounds much ruder than it was meant to and not terribly festive. This has been a significant change though and the 'it's only 8 minutes and they're all whingeing Bucks residents anyway' point of view really does betray a lack of understanding. I live in Chesham, I am not rich and I am a big supporter of LU and all pubilc transport. I have no choice of service, so it can hardly be a surprise that I do not view this positively. If nothing else, the communication around this has been truly abysmal and does not reflect well on TfL or LUL. To have achieved a situation where Bucks residents (of all people) start questioning whether Bob Crow has a point about LUL management is pretty amazing... [/edit]
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Post by superteacher on Dec 23, 2011 11:38:35 GMT
Sorry, with TfL on this one. The inconvenience of 8 minutes added to journey times is significantly outweighed by the operational benefits. More passengers are seeing a better, more robust and recoverable service. Yes, the railway is operated for the public, and the views of the public are listened to I'm sure, but it has to function. It has to be manageable. If the residents of South Buckingshire would really like to all cram onto a 2 car DMU to a backwater London terminus with poor public transport links, and spend the journey tutting loudly over their copy of the Telegraph and licking each other's armpits then fine. That's more seats for me on my direct train to the City. You should get a job in TFL's press department, as your post is a perfect bit of spin. How can you say that more passengers are seeing a faster, more reliable and robust service? Can you provide the data to back up this comment please.
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castlebar
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Post by castlebar on Dec 23, 2011 12:00:21 GMT
I agree with superteacher etc. . It reminds me of Orwellian 'newspeak'
This is exactly the same as when they said "Fares are not going up, but the distance you can travel for that amount of money has been reduced".
One reason Southern have given for not building the "Arundel chord" is "The government don't want to lose the fuel duty that would be lost to them from removing traffic from the A27 if it were ever built". . The government have denied saying that and are following it up. It is the same old "tell them anything, they'll have to put up with it" attitude.. Well, that worked in the 50s, 60s, and 70s, but it is time to make people in such public service positions more accountable for talking down to the public as they have done up until now.
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Post by Deleted on Dec 23, 2011 12:20:09 GMT
Very similar to waiting ages for a train and all you can hear is " A good service is operating on all lines" ;D ;D
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Post by superteacher on Dec 23, 2011 12:22:47 GMT
Very similar to waiting ages for a train and all you can hear is " A good service is operating on all lines" ;D ;D How true, and I can, at this moment, hear the collective moaning of all those waiting on the platform! I've heard a few pre-recorded announcements on the Met saying that in the new timetable, some Amersham and Chesham trains will now call at all stations. Some?
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Ben
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Post by Ben on Dec 23, 2011 13:17:45 GMT
jn114; lest I add to the condemnation, but fast trains have worked pretty well enough for 122 years. I'm fairly certain things have been managed and functioned before now?
Far more complex patters and tighter times have been achieved in the past, and in a fair proportion of cases withdrawn for reasons other than robustness.
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Post by Deleted on Dec 23, 2011 16:09:27 GMT
I got a reply from my FOI request. 1 complaint regarding wtt 330, 36 regarding 331 in the space of 2 weeks
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castlebar
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Post by castlebar on Dec 23, 2011 16:23:32 GMT
Does anyone realise the costs of such FOI requests? Local Councils alone spent approaching £40 MILLION of our/your money just last year answering these. That is without the costs of FOIs to Government Departments, TfL. LU, NR, etc etc etc. Many questions are completely trivial, i.e., "Has the council made emergency plans for an invasion of zombies?". Surely FOI requests were not meant for such trivia.
Was your question really necessary?
bengley, NEVER ever complain about your rates going up, or YOUR fares going up or your taxes going up or alternatively, your benefits being cut. All this trivia has to be paid for and it is us who pays.
If I were being vexatious, l would now ask how much LU has spent answering FOI requests and how many staff hours have been involved, (wasted).
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