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Post by Deleted on Mar 7, 2011 9:58:31 GMT
Does anyone know if a TFL revenue inspector works on both buses and Tfl underground and Overground services? Do they have ability to report drivers for things like eating while driving, not wearing a tie, driving badly etc?
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Post by Tubeboy on Mar 7, 2011 10:29:22 GMT
Drivers do not have to wear ties. As to driving badly, any member of staff or the public could submit a memo/email, but unless the person is reckless, why bother.
No, Revenue staff work on either the Underground, Buses or Overground. They dont split their duties across the different modes. Someone told me recently, that possibly in the future, bus and underground revenue might be merged, I dont know how true that is.
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Post by memorex on Mar 7, 2011 12:16:52 GMT
London Buses "Revenue Protection Inspectors" to have the ability to report drivers, yes, and they do. RPI is a non-safety critical job so I doubt they'll be checking on the Underground any time soon, however IIRC the contract does state that they can check on any "mode", (but obviously if they don't have the duties for it then they wont)!
London Underground "Revenue Control Inspectors" I rarely see checking tickets anyway. Most of the time they're being used as Supervisors or towards minimum numbers in my experience.
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Post by 21146 on Mar 7, 2011 13:17:50 GMT
Circa-1990 London Buses revenue department had a contract to carry out roving ticket checks on the DLR. I remember seeing this take place on one occasion and they worked in full "Blakey" garb - black uniform, hat, red inspector's cap badge etc.
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Post by 21146 on Mar 7, 2011 13:23:17 GMT
Perhaps a merger of the LU, LO and ST (buses) revenue depatments will be suggested by "Project Horizon"? For many years LU RPIs have been paid far more than their bus colleagues and, in LRT days, many transferred over to LU from LBL. I would imagine any new combined grade would base wages on the ST end of the pay scale and probably justify this by removing the LU role from operational/safety critical duties. Yes, Mr Crow would moan but as long as existing staff have their salaries protected, I think you'd find there would be little opposition (witness the changes to LU duty manager roles which occured without strike action).
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Post by Deleted on Mar 7, 2011 14:29:26 GMT
I'm a bit confused here. So London bus RPIs are not safety critical but LUL ones are ? What operational/safety critical tasks are performed by LUL RPIs? I understand a London Bus RPI gets around 33k. LUL RPIs get more?!
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Post by Deleted on Mar 7, 2011 14:32:02 GMT
Perhaps a merger of the LU, LO and ST (buses) revenue depatments will be suggested by "Project Horizon"? For many years LU RPIs have been paid far more than their bus colleagues and, in LRT days, many transferred over to LU from LBL. I would imagine any new combined grade would base wages on the ST end of the pay scale and probably justify this by removing the LU role from operational/safety critical duties. Yes, Mr Crow would moan but as long as existing staff have their salaries protected, I think you'd find there would be little opposition (witness the changes to LU duty manager roles which occured without strike action). I think the bus RPIs are employed by the individual bus operators (Arriva, First, National Express, etc) so would TfL want to take on the extra staff at this time? Same with London Overground’s people, pretty sure not directly TfL employees. Could you do revenue work on the Tube or Overground without being safety critical, would need to look at the Regs for that one. If you could merge all the revenue staff into one the unions would certainly want wages to be the same as they’d be doing the same job and I can’t see the LUL RCIs wanting to take a pay cut. As for the changes to Duty Manager grade believe me there is plenty of moaning still going on and plenty of unhappy DTSMs looking for a way out. Applications for the 150 voluntary redundancies last year were way oversubscribed, this is not a happy time to be a Duty Manager at LUL.
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Post by Deleted on Mar 7, 2011 14:43:11 GMT
I'm a bit confused here. So London bus RPIs are not safety critical but LUL ones are ? What operational/safety critical tasks are performed by LUL RPIs? I understand a London Bus RPI gets around 33k. LUL RPIs get more?! Safety critical refers specifically to railways not buses. All staff have to hold an appropriate licenses, at LUL the minimum for say a CSA or CSA MF would include track walking and fire safety. I think RCIs are at Supervisor level, at a pinch they can step in to run a station and hold all the necessary licenses. I’ve not worked stations for yonks and I’ve forgotten a lot of what I picked up while I was there, if there is anyone on here who has a better idea I’d be grateful. Oh yeah, at LUL it's Control not Protection thus it's RCI rather than RPI. They get very touchy if you get it wrong.
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Post by Tomcakes on Mar 7, 2011 14:47:36 GMT
I was always under the impression that bus inspectors in London were provided by TfL not the varied operators. The ones I've seen all wear TfL hi-vis (as opposed to a WorstBus/etc one) and have given instructions to drivers of multiple operators - which I couldn't see happening if they were employed by individual cowboys. Come to think of it, I'm pretty sure I saw an advert for them on the TfL website not so long ago. Under the TfL system I don't think there's any incentive for operators to collect revenue.
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Post by Deleted on Mar 7, 2011 15:01:10 GMT
Thanks Aslefshrugged. It must be something specific to the underground as railway RPIs get far less than bus or tube inspectors and are not safety critical. This includes London Overground. I'm a bit confused here. So London bus RPIs are not safety critical but LUL ones are ? What operational/safety critical tasks are performed by LUL RPIs? I understand a London Bus RPI gets around 33k. LUL RPIs get more?! Safety critical refers specifically to railways not buses. All staff have to hold an appropriate licenses, at LUL the minimum for say a CSA or CSA MF would include track walking and fire safety. I think RCIs are at Supervisor level, at a pinch they can step in to run a station and hold all the necessary licenses. I’ve not worked stations for yonks and I’ve forgotten a lot of what I picked up while I was there, if there is anyone on here who has a better idea I’d be grateful. Oh yeah, at LUL it's Control not Protection thus it's RCI rather than RPI. They get very touchy if you get it wrong. Edited - corrected quotation mistake - TC
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Post by Deleted on Mar 7, 2011 15:08:18 GMT
I was always under the impression that bus inspectors in London were provided by TfL not the varied operators. The ones I've seen all wear TfL hi-vis (as opposed to a WorstBus/etc one) and have given instructions to drivers of multiple operators - which I couldn't see happening if they were employed by individual cowboys. Come to think of it, I'm pretty sure I saw an advert for them on the TfL website not so long ago. Under the TfL system I don't think there's any incentive for operators to collect revenue. Shows how much attention I pay when I'm asked to produce my staff pass, I'll ask next time I see one.
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Post by littlebrute on Mar 7, 2011 15:23:14 GMT
On a slightly different tangent, I don't believe I have ever seen a revenue inspector on the underground, on the DLR certainly but never the underground.
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Post by Bighat on Mar 7, 2011 16:01:48 GMT
I was always under the impression that bus inspectors in London were provided by TfL not the varied operators. The ones I've seen all wear TfL hi-vis (as opposed to a WorstBus/etc one) and have given instructions to drivers of multiple operators - which I couldn't see happening if they were employed by individual cowboys. Come to think of it, I'm pretty sure I saw an advert for them on the TfL website not so long ago. Under the TfL system I don't think there's any incentive for operators to collect revenue. Yes, there WAS a recent advertisement for Revenue Protection Inspectors on the TfL website, whom DO employ them. Those working on buses do NOT check either the Underground OR Overground.
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Post by Deleted on Mar 7, 2011 16:19:19 GMT
I've been checked on the tube. I think they tend to be in plain clothes. On an even more different tangent we could do with more visible security on board public transport. Friday and Saturday nights I find especially intimidating from people drinking or smoking on platforms.
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Post by Deleted on Mar 7, 2011 16:58:29 GMT
LUL and presumably London Buses too, revenue staff are also PACE trained, that may have a nudge to their salary. Plus LU RCIs hold Station Supervisor licences (which LU found so incredibly useful during strikes and allowed some to do 13 hour shifts). TfL bus staff have also been spotted working on stations as CSAs!
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Post by Deleted on Mar 7, 2011 17:35:10 GMT
RCI's holding a station supervisors licence i can see is very useful during strikes as you say. Are there any RCIs trained to drive trains as well for strike days?
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Post by Deleted on Mar 7, 2011 19:12:33 GMT
I'm sure it was Revenue (Surface) for Buses and Trams, then Revenue (Rail) for LU, LO? Serco obviously do RC for DLR and riverboats are done by the respective comapnies?
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Post by Tubeboy on Mar 8, 2011 0:54:38 GMT
From experience SOME RCIs have the station supervisor licence. Some dont have it.
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Post by memorex on Mar 8, 2011 2:31:46 GMT
I think the bus RPIs are employed by the individual bus operators (Arriva, First, National Express, etc) so would TfL want to take on the extra staff at this time? Same with London Overground’s people, pretty sure not directly TfL employees. They are certainly employed directly by TfL, under the CSEP directorate - as such I'm in the middle of applying internally through source.
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Post by Deleted on Mar 8, 2011 7:16:18 GMT
I've been checked on the tube. I think they tend to be in plain clothes. On an even more different tangent we could do with more visible security on board public transport. Friday and Saturday nights I find especially intimidating from people drinking or smoking on platforms. There aren’t many RCIs left, their numbers have been allowed to shrink, I can only assume that LUL don’t think the pursuit of fare dodgers is worth the cost. 650 station positions were axed in February, you certainly are not going to see more staff around stations under the current administration. LUL and presumably London Buses too, revenue staff are also PACE trained, that may have a nudge to their salary. Plus LU RCIs hold Station Supervisor licences (which LU found so incredibly useful during strikes and allowed some to do 13 hour shifts). TfL bus staff have also been spotted working on stations as CSAs! As far as I’m aware all the RCIs that are left are either in TSSA or RMT so would have been on strike themselves last year. I doubt very much if any TfL bus staff hold the licence to work as CSAs, they’d have had to go through our fire training at the absolute minimum but they certainly wouldn’t be trained on escalators, lifts or track walk. RCI's holding a station supervisors licence i can see is very useful during strikes as you say. Are there any RCIs trained to drive trains as well for strike days? No and as I said they would be in RMT or TSSA so they’d be in strike too. If they could drive a train they could even join ASLEF. I'm sure it was Revenue (Surface) for Buses and Trams, then Revenue (Rail) for LU, LO? Serco obviously do RC for DLR and riverboats are done by the respective comapnies? As far as I can make out London Overground is operated by a joint Hong Kong/German consortium for TfL and their staff are employed by LO not TfL. They have a contract till 2014 with an option to extend to 2016 but after that it is feasible that LO could be sold off to the highest bidder and become privatised again.
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Post by Chris M on Mar 8, 2011 10:35:23 GMT
As I understand it LOROL is a privately owned TOC operating the London Overground franchise just like e.g. First Great Western operate the Greater Western franchise. The difference being that TfL rather than the DfT are the ones who contract out the franchise, and they (TfL) have chosen a different way of allocating the revenue. Very simply I think it's a case of the DfT say to franchisees "You pay us a set fee, but keep all the revenue. If you make more money fee you make a profit, if you make less money you make a loss". whereas TfL say "We keep all the revenue and pay you a fee to operate the service. If the revenue is greater than the fee we make a profit, if it is less we make a loss.". TfL also control the branding whereas the DfT leave the branding to the franchisee.
Come 2014/16, assuming the same model is used by TfL (and I've not seen any suggestion that they will change it), then either LOROL will be reawarded the franchise for another X years or the franchise will be awarded to a different bidder. In either case the passenger will still see the trains branded as "London Overground", but the frontline staff may be getting their wage slips from a different company.
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Post by Deleted on Mar 8, 2011 11:37:03 GMT
As I understand it LOROL is a privately owned TOC operating the London Overground franchise just like e.g. First Great Western operate the Greater Western franchise. The difference being that TfL rather than the DfT are the ones who contract out the franchise, and they (TfL) have chosen a different way of allocating the revenue. Very simply I think it's a case of the DfT say to franchisees "You pay us a set fee, but keep all the revenue. If you make more money fee you make a profit, if you make less money you make a loss". whereas TfL say "We keep all the revenue and pay you a fee to operate the service. If the revenue is greater than the fee we make a profit, if it is less we make a loss.". TfL also control the branding whereas the DfT leave the branding to the franchisee. Come 2014/16, assuming the same model is used by TfL (and I've not seen any suggestion that they will change it), then either LOROL will be reawarded the franchise for another X years or the franchise will be awarded to a different bidder. In either case the passenger will still see the trains branded as "London Overground", but the frontline staff may be getting their wage slips from a different company. LOROL do share some revenue risk. TOCs do have to return money to HMG too if it says so in the franchise - that was the downfall of National Express East Coast!
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Post by Deleted on Mar 8, 2011 11:42:23 GMT
Definatly TfL bus staff at Victoria. I thought it was unusual having a white shirt on the gateline - so asked them an easy technical question. As they looked even more gormless, I asked who they worked for - It was in a bus station somewhere!
The RCIs were mistakingly left out of the axing of station staff ballot, which allowed some to do 13 hour days, others to assualt staff, some probably did go on strike or refuse to do the work that is not theirs.
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Post by 21146 on Mar 8, 2011 12:09:50 GMT
If "bus staff" have worked on LU stations during strikes it depends what you class those people to be.
They won't be conductors, since only two routes use them and they are directly employed by the operators (First/Stagecoach). And they won't be drivers, as since TFL sold off East Thames Buses they don't employ any of them either.
I would imagine most London Buses (ST) uniformed operating staff (Bus Station Supervisors and Network Traffic Controllers) would be already occupied on LU strike days dealing with the knock-on affects on their own services, but it's conceivable some could have done the ICSA course at Ashfield House.
Furthermore, what's the difference between someone in LU HR working as an ICSA and someone in ST HR doing same? They'll probably be merged under Project Horizon anyway.
Of course whether people without proper operational experience, from whatever background, should be working as ICSA's is another matter altogether.
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Post by Deleted on Mar 8, 2011 12:31:12 GMT
Thinking about office staff in operational roles, during the strike by conductors at Scotrail over the extension of DOO on the new Airdrie to Bathgate route, the First group recruited office staff to work trains on a one week crash course!
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Post by norbitonflyer on Mar 8, 2011 14:50:19 GMT
Very simply I think it's a case of the DfT say to franchisees "You pay us a set fee, but keep all the revenue. If you make more money (than the) fee you make a profit, if you make less money you make a loss". TOCs do have to return money to HMG too if it says so in the franchise - that was the downfall of National Express East Coast! Isn't that what he said? The TOC pays (or is paid) to run the franchise for a fixed price, and keeps all the revenue. LOROL is different though: as on the buses, the revenue goes to TfL.
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Post by Tomcakes on Mar 8, 2011 15:09:02 GMT
I don't think it's quite as simple as that with most TOCs - they are paid a fee by the Government to run the franchise, and keep the revenue. However, they also pay money back to the Government in the form of premiums! This is before you get into all the other relationships e.g. with other TOCs via ORCATS, delay repay claims, ROSCOs... and so the privatised railway gravy train goes on!
It sounds like the LOROL contract is similar to what was latterly proposed for East Coast - i.e. a private company is contracted to "manage" the service, being paid a fixed management fee with the Government taking the revenue.
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Post by railtechnician on Mar 8, 2011 20:01:56 GMT
From experience SOME RCIs have the station supervisor licence. Some dont have it. I have always said that licensing is not an effective measure of competence. AIUI having a station supervisor licence is not qualification enough to supervise a station, there is also the matter of station familiarisation which we have read frequently often amounts to no more than a quick looksee. Anyone can probably perform the basics after basic training, the real test comes when things go wrong and that is where familiarisation becomes most important. Knowing how things operate, where they are located and the associated emergency and fault location procedures cannot possibly be gleaned from a quick looksee. Thus the question is just how many stations can an RCI hold a station supervisor license for?
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Post by Deleted on Mar 9, 2011 10:30:45 GMT
I have always said that licensing is not an effective measure of competence. AIUI having a station supervisor licence is not qualification enough to supervise a station, there is also the matter of station familiarisation which we have read frequently often amounts to no more than a quick looksee. Anyone can probably perform the basics after basic training, the real test comes when things go wrong and that is where familiarisation becomes most important. Knowing how things operate, where they are located and the associated emergency and fault location procedures cannot possibly be gleaned from a quick looksee. Thus the question is just how many stations can an RCI hold a station supervisor license for? If memory serves you can work anywhere provided you have the right licence and your familiarisation is up to date, think six months from when you last worked there or your last familiarisation. At simple stations like Dagenham Heathway, Buckhurst Hill or even Bayswater the familiarisation could be done in an hour as there’s not much to see, somewhere like Oxford Circus or King’s Cross could take a day or even two. And if you are working down on the JLE you’d have to do the PEDs course. Definatly TfL bus staff at Victoria. I thought it was unusual having a white shirt on the gateline - so asked them an easy technical question. As they looked even more gormless, I asked who they worked for - It was in a bus station somewhere! The RCIs were mistakingly left out of the axing of station staff ballot, which allowed some to do 13 hour days, others to assualt staff, some probably did go on strike or refuse to do the work that is not theirs. CSAs aren’t that much different which is why I doubt very much if the bus employee at Victoria was acting as a CSA. They’d have to know how the gateline worked if it was in operation and have to hold a licence to cover both fire and the escalators. They might have been sent to help out with enquiries but if they didn’t hold the fire licence and weren’t familiarised they wouldn’t count towards minimum staffing levels. Actually you’re right, TSSA only balloted the staff that were effected by the cuts so the RCIs would have been excluded from the strike but I thought RMT balloted everybody inc RCIs and TOps. Haven’t heard about RCIs assaulting staff, just one RMT TOp allegedly verbally abusing a manager on the gateline at Kennington and a RMT official getting a conviction. Whatever happened to Bobby Laws……?
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Post by 21146 on Mar 9, 2011 11:01:30 GMT
You don't need UTS or L&E knowledge to hold an ICSA licence as I've got one myself. My familiaristation of Embankment took about an hour, at Temple and St.James's Park about 15 mins apiece. The course at Ashfield House is basically multiple choice on fire, signals, traction current and track safety; there's nothing about tickets, Oyster etc. I should add that I did the course as part of LU's "personal development" process for staff, not because I had any burning desire to strike-break, and will probably never use the licence "in anger" during a dispute (though obviously am quite entitled to).
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