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Post by Deleted on Oct 24, 2008 10:20:54 GMT
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Post by cetacean on Oct 24, 2008 13:11:01 GMT
It's interesting they don't mention what I think would be the most likely option, which is contracting the existing Oyster system to someone else. I wonder it it's been ruled out, or if the article is too keen on talking about the new to mention the boring option.
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Colin
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Post by Colin on Oct 24, 2008 14:07:07 GMT
There is no real reason for the current system to be dropped - the only issue is that the current contractor, Tansys, owns the Oyster name. Bank cards are already being used - a trial has taken place using a select number of Barclays bank cards.....and AUI, mobile phone technology has also been explored. So sorry to burst any bubbles, but all that's happening is a change of contractor - as usual, the media have chosen to report only the facts they think might be the most interesting as opposed to the full story
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Post by angelislington on Oct 24, 2008 14:47:12 GMT
I'm glad the system is staying, but would be disappointed to have a different name - I like Oyster, and feel it would be called Oyster regardless of whatever new terminology was coined.
It also kind of annoys me the way new contracts mean new names, as that also means a lot of wasted money on rebranding - posters, stickers, letter heads, logo design, web design, the works - which I'm sure could be better used elsewhere. But I'm also a greenyhippy type which means that all the wasted paper also annoys me.
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Post by rayb on Oct 24, 2008 21:10:33 GMT
Of course the obvious answer would be for TfL to come up with a name and then contract the running of the "named" system to the best bidder - but maybe that's just too logical.
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Post by max on Oct 25, 2008 8:34:36 GMT
Oister card anyone?
Oysta card?
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Chris M
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Post by Chris M on Oct 25, 2008 9:34:23 GMT
Would it not be possible for TfL to just buy the rights to the Oyster name and system?
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Post by suncloud on Oct 25, 2008 9:39:25 GMT
Guess it would depend on how much it'd cost TfL. May also depends on whether there's an agreement on use of the Oyster brand being exclusively for use connected to the TfL product, or whether the contractors can take away the Oyster brand and maybe apply it to a different use of RFID technology... (Not keeping the brand in house is a bit of an oversight on TfLs part if you ask me).
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Post by rayb on Oct 25, 2008 11:15:07 GMT
I was working on the basis that Transys would make the price of the rights to the Oyster name prohibitive, I'd also agree with Suncloud that not retaining rights to the brand at the outset was extremely short-sighted on TfL's behalf.
Of course another option would be for TfL to buy Transys out, thus retaining the staff, systems and brand.
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Post by Deleted on Oct 25, 2008 13:18:35 GMT
Transys is a consortium of some large companies - buying it out would probably be out of the question.
IIRC [Westinghous] Cubic (part of Transys) did most of the UTS installation.
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Post by Tomcakes on Oct 25, 2008 18:02:08 GMT
Given the fact that Oyster is prone to randomly deducting money from you (resulting in a phone call to the helldesk to sort it), I'd be rather wary about giving LU access to my bankcard to deduct money as it sees fit!
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Post by Deleted on Oct 26, 2008 9:29:46 GMT
Given the fact that Oyster is prone to randomly deducting money from you (resulting in a phone call to the helldesk to sort it), I'd be rather wary about giving LU access to my bankcard to deduct money as it sees fit! As I understand the (current) bankcard version, the Oyster 'part' is separate from the bankcard 'part' - the only thing is that they're housed in the same card. The main advantages are that it's one less card to carry round, and when you need to top up your Oyster you should always have a method of payment on you by default in theory. Although you could set up the auto top up function to link them more closely. ;)
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Post by cetacean on Oct 26, 2008 9:45:41 GMT
The OnePulse card also has a wireless payment facility that deducts directly from your bank account, which is an extension of the chip+pin system so should be a standard feature of all cards in future. TfL have been investigating using this directly so that you could just touch your bank card to gateline readers.
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Post by Tomcakes on Oct 26, 2008 10:38:00 GMT
... and the latter is the bit that worries me. Wouldn't it be difficult to get every bank "on-side" and get every card re-issued, for something that very few people would use?
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Post by Deleted on Oct 26, 2008 11:03:08 GMT
On the contrary - contactless payment will be the way forward everywhere across the country. Oyster in London is just an early manifestation of this. Bank cards are replaced with 2 or 3 years of issue anyway, so as with chip and pin new capabilities are added in a routine replacement programme.
Any bank that doesn't offer such capability on their cards in four years time is going to be at a competitive disadvantage. Imagine a bank that couldn't give you Switch/Maestro/Electron/Visa Debit point-of-sale facilities on your current account cards today - you would only be able to take money out of a cash machine. Might have been OK in 1991, but no bank can afford not to keep up.
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Post by Deleted on Oct 26, 2008 12:53:31 GMT
BarclayOneCard which is your Oystercard and a Credit card plus wave and pay ONLY allows Oyster to access your Oyster side of things, Oyster has NO access what soever to your banking side at ALL!! the only way they could access, would if you was to set up Auto Top up (ATU) facility which is already around, there is no way that Oyster can access any other features, the sameway barclays CANNOT access your Oyster details, all they can do on initial setup of your card is to enable to the ATU facility!
Having worked for Oyster and been part of the onepulse trial I think its a great scheme, aslong as the customers understand it, we had some customers who Oyster card had stopped working on their wave and pay card sending in the ACTIVE card (sure the wave and pay doesnt work, but the credit facility still did) so aslong as customers realise that its 2 companies using 1 card for 2 seperate things then it will continue to work great!
Going back to Transys, they own the software for the logging on the data received from the ticket barriers back to the central system at Oyster, I believe it would be out of the question for TfL to be able to buy them out as even for a simple licence expansion for their system for 1 user they charge £2,000+
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Post by upfast on Oct 26, 2008 15:36:01 GMT
And another benefit for the Barclay Card OnePulse card is that there is a cashback on any TfL fare purchases (5% possibly!)
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Post by Tomcakes on Oct 26, 2008 17:33:28 GMT
My concern was at cetacean's post - re: the card automatically deducting from your bank account. I'm far more in control if I have to personally go and put money on it. Similarly if I chose to do so, I could let the gas board take its money out my bank account every month. Fair enough they'd still send me a letter telling me how much they were going to take out, but what happens when they over-estimate my bill and they take out far too much?
Re: cards, fair enough, I suppose it depends how much the idea spreads. I'd be skeptical before consigning cash and cheques to the bin, though. The only time I will pay for something of low value (say a newspaper or choccy bar) with a card is if the cashier refuses to take cash.
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Post by Deleted on Oct 26, 2008 18:06:24 GMT
well I guess thats the great thing about Oyster ATU, it allows you to use the auto side if you want and chose to, its not automaticly put on. You PERSONALLY have to do it! so you are making that decision for yourself and not someone on the end of a telephone.
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Post by Deleted on Oct 28, 2008 20:41:04 GMT
My concern was at cetacean's post - re: the card automatically deducting from your bank account. I'm far more in control if I have to personally go and put money on it. Similarly if I chose to do so, I could let the gas board take its money out my bank account every month. Fair enough they'd still send me a letter telling me how much they were going to take out, but what happens when they over-estimate my bill and they take out far too much? Re: cards, fair enough, I suppose it depends how much the idea spreads. I'd be skeptical before consigning cash and cheques to the bin, though. The only time I will pay for something of low value (say a newspaper or choccy bar) with a card is if the cashier refuses to take cash. The swipe to pay thing is currently only being trialled for small amounts, as far as I'm aware - under £10, I think? This is partly because it requires no method of verification, obviously. I doubt the amount with ever increase significantly until verification can be enacted in some way. Whilst it probably won't ever replace cash completely, another interpretation is that it's better to *only* pay your 50p or whatever for your newspaper direct off your card rather than have to take out a £10 from the cash machine, for example. Personally I run direct debits for almost everything (and a standing order for the rent) because I know I have a bad habit of losing track of time and not managing to get things sent off in time. So far I've not had any problems of being overcharged, and nor do I get in trouble for non-payment. I think this post might be rather incoherent, so I'm going to bed.
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Post by Tomcakes on Oct 28, 2008 20:58:05 GMT
Quite true - though I do make a habit of keeping a few £1 notes in my wallet for such purchases.
I do see your point in it being easier - my personal dealings with the gas board etc have been nothing but bother, sadly. The other week I recall getting a bill for £173, which when provided with an accurate meter reading went down to £28! I far prefer to receive the bill - check that it is alright - and, if so, write them a cheque.
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Post by Deleted on Oct 28, 2008 21:55:44 GMT
Imagine a bank that couldn't give you Switch/Maestro/Electron/Visa Debit point-of-sale facilities on your current account cards today - you would only be able to take money out of a cash machine. Might have been OK in 1991, but no bank can afford not to keep up. Barlcays! Their basic hole in the wall card only allows you to withdraw money from a Barclays cash machine - no link, no visa debit, no nowt! It was a direct change from the Woolwich Visa Debit card.
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Post by Tomcakes on Oct 28, 2008 22:29:33 GMT
Nationwide also give me a card which will let me do LINK transactions, but won't give me Chip&Pin facilities. Which is fair enough as I have another account - which I use if I want to pay by card. I also have an ISA with them where I can only take money out, or pay money in, by physically going to the bank with a book to get cash. Which, given the queue at any Nationwide, is an excellent way of stopping you making spur-of-the-moment withdrawals.
I've never actually got on with Chip & Pin cards - one of mine randomly stops working after about 6 months so I need to order a fresh one. During the interim I either have to sign for purchases, or write cheques.
Can be useful sometimes though - at a Tesco I had a 23p packet of polos or something, and handed over pound to pay it with - cashier refused to accept it, so I brought out my NatWest card and turned on the sarcasm - "Do you accept Scottish debit cards?".
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Post by Deleted on Oct 28, 2008 22:55:16 GMT
Can be useful sometimes though - at a Tesco I had a 23p packet of polos or something, and handed over pound to pay it with - cashier refused to accept it, so I brought out my NatWest card and turned on the sarcasm - "Do you accept Scottish debit cards?". ;D You can of course now point out that, as the government is taking a 60% share in RBS, a pound note is actually one of the most trustworthy and reliably backed sources of payment! (Assuming it was an RBS note, not one of the very rare BOS issues) If I ever have any problems with Scottish notes I point out the word 'Sterling' which (with one exception) has always worked. Never had any problems at London Underground stations with them anyway, assume they're used to Scotsmen arriving with nothing else.
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Post by Tomcakes on Oct 28, 2008 23:08:21 GMT
Excellent point actually! All RBS, I've never seen a HBOS £1 in circulation - they only print the 'standard' banknotes £5 to £100. In this instance they refused to accept it point blank because "It didn't have like a silver fingy on it, yknow", even after being given a mini-lesson on which banknotes do and don't have holograms - but I wrote to Tesco Customer Services asking if staff might be reminded about what a banknote is. Next time it was taken without question . There is actually a notice above the ticket machines at King's Cross saying "These machines do NOT accept Scottish Banknotes" - which is highly annoying as what if that's all you have to pay with and they've not bothered opening the ticket office?
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Post by Deleted on Oct 29, 2008 14:03:13 GMT
There is actually a notice above the ticket machines at King's Cross saying "These machines do NOT accept Scottish Banknotes" - which is highly annoying as what if that's all you have to pay with and they've not bothered opening the ticket office? Very helpful, especially considering the number of trains that arrive there from Scotland I haven't seen a £1 note in years. Tesco should take any Scottish note but in my experience it depends on the cashier you end up with, some know what they're doing in this regard and others haven't a clue.
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Post by londonstuff on Nov 19, 2008 14:01:26 GMT
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Post by cetacean on Nov 19, 2008 14:14:16 GMT
Hang on: "In August, TfL gave notice to terminate the current contract with the TranSys consortium, which will end in 2010 when the new arrangement with Cubic Transportation Systems Limited and EDS takes over."
But:
So they've ditched TranSys in favour of a deal with the two of the four members of Transys?
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Post by signalfailure on Nov 19, 2008 15:12:30 GMT
If I remember correctly, I was reading the Traffic Circular which a LUL T/OP mate give me, and Im pretty sure they run a trial of Nokia phones that had a chip in them, so when you want to use the system, you touch the phone on the reader..
I may be wrong.
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Post by Tomcakes on Nov 19, 2008 15:22:37 GMT
There is actually a notice above the ticket machines at King's Cross saying "These machines do NOT accept Scottish Banknotes" - which is highly annoying as what if that's all you have to pay with and they've not bothered opening the ticket office? Very helpful, especially considering the number of trains that arrive there from Scotland I haven't seen a £1 note in years. Tesco should take any Scottish note but in my experience it depends on the cashier you end up with, some know what they're doing in this regard and others haven't a clue. My experience is that if you stand your ground and insist that they take it, they'll either give in or get the manager, who should have half a brain and allow it.
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