Chris M
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Post by Chris M on Sept 7, 2005 13:06:35 GMT
From TfL's realtime tube map:
Service Disruption on the Metropolitan Line
The Metropolitan Line has delays occurring in both directions. This will affect journeys from 12:42 on 07/09/05 until further notice. This is due to a security alert at Uxbridge Station. Marketing Information: Minor delays are occurring.
Message received:
07/09/2005 12:42:40
Is the "Marketing Information" putting a positive spin on things for the punters compared to the information given to staff? Or is it just the very short description to be used on the whiteboards at stations? |
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Post by citysig on Sept 7, 2005 15:31:11 GMT
I get the feeling that wasn't supposed to be written there and one again Tfl's website excels itself ;D
Mind you, there is a difference between what some staff are told and what the customers are informed. A whole line running with all trains 20 late is, in service control terms, a seriously delayed line. However, if all trains are running 20 late, then to the customer, a train will appear at roughly the same intervals.
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Deleted
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Post by Deleted on Sept 7, 2005 17:48:17 GMT
getting the picc from uxbridge this afternoon i did notice the apparent lack of trains in the station. Normally (in my expierience) theres always a Met in the Station and you have a one leaves as the other arrives scenario. However, this afternoon while waiting for my picc's schedulded 14:45 departure not a single met arrived until our driver was closing the doors.
There were no announcements of delays until i got off at Ruislip to find it scrawled over the board.
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Deleted
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Post by Deleted on Oct 4, 2005 20:21:38 GMT
Reminds me of a whiteboard ages ago on the interchange raft at Baker Street; just beofore you go down the steps to the Inner Circle. It read: Major Delays to ALL services, please use alternatives modes. I think the person who wrote it had second thought moments later, because added in a different colour was: In fact, in my opinion, walking seems to be the best option...
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