|
|
Post by mrjrt on Dec 19, 2007 1:38:00 GMT
Had an interesting problem a little while back. Namely, I had an unresolved LO OP journey from Euston to Watford Junction on my Oyster, but the poor chappie at KX's ticket office couldn't do squat to fix it, i.e. no resolves, no deletions, nada. After much head scratching he ended up just giving me a new Oyster and putting my existing balance + refund on that.
<sarcasm>Yay for Oyster and yay for London Overground!</sarcasm>
On a side note, where do you go for LO problems at Euston, it's nothing to do with the tube (not to mention it's a bit of a trek), and London Midland man the gate line ticket office.
|
|
|
|
Post by happybunny on Dec 19, 2007 10:13:53 GMT
Call the oyster help-line (sigh)
|
|
|
|
Post by edwin on Dec 19, 2007 17:58:04 GMT
Speaking of unresolved journeys and staff incompetence...
A bloke at the new King's Cross Thameslink station told me that I could use my Oyster card on Thameslink, yet there was nowhere to touch out at Cricklewood...
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Dec 19, 2007 18:06:42 GMT
he should have been more specific - you can use oyster between Elephant and Castle and West Hampstead.
I was at St Pancras Thameslink today - it was quite good but seemed much like City Thameslink. There were so many CCTV cameras though! Plus, there is a long walk to the tube lines now.
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Dec 19, 2007 21:01:56 GMT
Plus, there is a long walk to the tube lines now. Haven't been yet myself, but I thought the idea was that it would be closer to the Eurostar, but also to the tube there. There used to be a shortish walk to the Victoria line platforms (as that is close to Pentoville Road) but a considerably longer walk to the other tube lines. |
|
Rich32
Staff Emeritus
Posts: 1,506 
|
Post by Rich32 on Dec 19, 2007 21:35:59 GMT
Speaking of unresolved journeys and staff incompetence... A bloke at the new King's Cross Thameslink station told me that I could use my Oyster card on Thameslink, yet there was nowhere to touch out at Cricklewood... You can, but only between West Hampstead and Elephant & Castle/London Bridge on pre-pay. Of course if you have a period travelcard on your oyster you can travel on most trains and any tube within the zones you have purchased. |
|
|
|
Post by mrjrt on Dec 20, 2007 13:16:40 GMT
Call the oyster help-line (sigh) No good. Tried that first, but I don't use the tube predictably, so I can't nominate a station to receive my refund....and there's a £5 admin charge for a cheque. |
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Dec 20, 2007 18:32:39 GMT
Haven't been yet myself, but I thought the idea was that it would be closer to the Eurostar, but also to the tube there. There used to be a shortish walk to the Victoria line platforms (as that is close to Pentoville Road) but a considerably longer walk to the other tube lines. Once the new northern ticket hall at Kings Cross St Pancras underground station is completed (2010) the First Capital Connect Thameslink will be closer to the tube. You can see where the top of the escalators are at the NE Entrance to St Pancras International. |
|
|
|
Post by happybunny on Dec 20, 2007 19:42:23 GMT
when I travelled from London Bridge to St Pan on FCC last week you couldn't buy tickets on the machines because they had not been updated yet. You had to go to the desk, even they couldn't sell it. Have to buy a ticket to West Hampstead if you want to get off at Kings X (bit disorganised). Also if you go to touch in on PAYG at LB it does not let you... you have to get barrier staff to let you in then touch on a oyster reader on the platform to travel by PAYG (bit silly)
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Dec 20, 2007 20:27:46 GMT
A friend has discovered you cannot top up your Oyster PAYG on the touchscreen machines at Camden Road, by using coins.
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Dec 20, 2007 20:55:41 GMT
The gates at St Pancras aren't fans of Oyster either. Staff ones are fine but pay and go it took trying most of the gates to let me through.
|
|
