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Post by chris on Oct 31, 2006 20:14:21 GMT
Why have a dog and bark yourself!! Taken from news.bbc.co.uk/1/hi/england/coventry_warwickshire/6101810.stmPassengers asked to repair train Train passengers were left startled when they were asked if they could fix a fault on their broken down train. The appeal on the Virgin Trains service from London Euston to Manchester came on Friday afternoon when the Pendolino stopped in Rugby, Warks.
The train had a faulty windscreen wiper and was unable to continue in heavy rain. Travellers were asked if anyone had a cable tie to repair it.
Two passengers tried to help with repairs but the service was withdrawn.
Damian Gaskin, 37, from Didsbury, Manchester, said: "There was astonishment and mild surprise to say the least.
Passenger volunteered
"Everybody just looked at each other. It was so unbelievable it was funny.
"I have heard some excuses in my time but I have never heard of passengers being asked for tools to help fix the train before."
Mr Gaskin told train staff he had some plastic cable ties and a tube of superglue in his briefcase.
Another passenger, who was a former Network Rail engineer, climbed on to the front of the engine and tried to fix the loose windscreen wiper blades but was unsuccessful.
A Virgin Trains' spokesman said: "After staff consulted with the train manager, it was decided to ask anyone on board if they had a cable tie.
"One person did kindly volunteer but the cable tie was not long enough and unfortunately the train had to be taken out of service."
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Post by donnytom on Nov 1, 2006 10:00:07 GMT
Hmm, it would seem that the train crew are fans of Thomas The Tank Engine- that idea was lifted from James and the Bootlace!
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Post by james3797 on Nov 3, 2006 3:35:33 GMT
LOL!!
Typical Virgin Trains, I Have to get one to London Euston, It's the worst service in my opinion ever!!! But got Lucky the other day "Due to Severe Over Crowding (As Usual), we are Pleased to Offer 1st Class Seating to all of our Standard Class, (Nice way to Put it) Standing Customers" I have never moved so quick in my life!!!
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Post by Deleted on Nov 3, 2006 12:33:14 GMT
Not really.
It isn't rare - a myriad of small things can fix a big thing.
For instance if you hit something on the track in a HST, a cork can normally plug it until the final destination.
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Post by Deleted on Nov 3, 2006 14:34:32 GMT
That driver is a really caring chappie isnt he !!! he must be new on the job !! If my window wipers arent working , the last thing id do is ask a punter to come and fix it , it would be a case of " ladies and gentleman all change here please , this train is being withdrawn from service due to a defect ", and off id trundle , empty to the nearest depot, even better if it happened on the east :-) :-) :-)
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Post by Deleted on Nov 3, 2006 20:54:17 GMT
Not really. It isn't rare - a myriad of small things can fix a big thing. For instance if you hit something on the track in a HST, a cork can normally plug it until the final destination. An assortment of small change is the traditional cure for air leaks! Or duct tape if you're from Tyseley. Sam ;D
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Post by Deleted on Nov 3, 2006 21:14:28 GMT
Well, its like when D9001 had a fire up the exhaust at Berwick upon Tweed; Railtrack threw a strop and shut off the wires, called the fire brigade etc... Edinburgh men, and probably Kings Cross, when this occured [which happened quite often] shoved the loco into Engine Only, and just let the engines rip... the force literally shot all the muck out of the exhaust...
I wonder just why that geeza had cable ties in his breif case... standard kit in all loco cabs... cable ties...
Duct tape - amazing what it can do... repair broken windows, restrain burglars, make a wallet... or two...
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Post by donnytom on Nov 3, 2006 22:18:41 GMT
Plus our very own Tomcakes stopped a window rattling on his schoolbus using nothing but a jelly-baby!
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Post by Deleted on Nov 3, 2006 22:22:38 GMT
Plus our very own Tomcakes stopped a window rattling on his schoolbus using nothing but a jelly-baby! In the days of pull down windows on the Southern EMU's, a bit of heavily folded paper stuffed down between panel and pane used to solve this problem...
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Post by donnytom on Nov 3, 2006 22:30:34 GMT
I reckon that the jelly-baby has superior damping qualities though! Plus it won't gradually get soggy like paper! ;D
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Post by Deleted on Nov 3, 2006 22:35:56 GMT
dunno there's now issues with jellybabies relating to racism!
some sort of multicoloured, non-offensive sweet would have been better!
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Post by Deleted on Nov 3, 2006 23:31:21 GMT
I silenced rattling window type aircons with blu-tak ;D
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Post by edb on Nov 13, 2006 13:05:15 GMT
Last week i was lucky enough to be on a HST that broke down outside Chippenham. (Brakes locked on, it took two fitters and 3 hours to fix.) Anyway, at the initial stages of this issue, the train manager asked if "anyone with rail related engineering knowlege please come to the front of the train."
Thats worst great western for you. I have to say i think that Virgin trains are far superior to FGW.
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Post by doubletrigger on Nov 13, 2006 14:39:36 GMT
There are a few brake faults on HSTs which can be arduous to fix, sounds like this was one of them. Thankfully rare.
However I question your criticism of the Train Manager for announcing this. Staff from FGW and other companies travel on each other's services and may have the relevant experience to assist. Given that you had to wait for fitters to come, if the Train Manager did have someone respond to his request and were able to fix the fault you may on the move quicker. Sounds like in this case no one was on board with sufficient skills however.
A case of don't ask, don't get!
Above with the pendolino wiper failure, what would you prefer? Rugby probably doesn't have fitters and trains don't carry the exact tools for every single situation possible, just the more common ones. This occurence is quite rare. Wiper failure renders the train a complete failure as the driver's vision could be obscured with no solution. So what would you prefer to hear?
"Your train is cancelled, everyone get off."
or what happened here, allowing the train to continue, even if a little late.
I don't understand the criticism or laughing point of it all. Speaking as a guard, if I could find a way to keep a train in service, even if it is utilising the passenger's skills (within boundaries of course) or other belonging they may have within the walls of safety, I would. Far better than cancelling a train. If Virgin did cancel the train it would make people far more annoyed but probably wouldn't make the press.
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Phil
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RIP 23-Oct-2018
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Post by Phil on Nov 13, 2006 16:26:54 GMT
I tend to agree completely with DT on this one. It's much the same as asking if there's a doctor on board an air flight if a passenger is taken ill.
Yes - if you don't ask you don't get
Yes - there may be an engineer travelling 'on the cushions'
Yes - the HSTs have a seemingly random fault in this area.
Yes - far better for the passenger to be got going again soonest.
In fact the only possible difference is that those of us who have to travel FGW have noticed such a deterioration in all areas since the franchise was renewed, that the company now seems to get blamed whether an individual occurrence is their fault or not.
I don't carry cable ties (except in my WSR bag) but if I'd had one I'd have offered it like a shot.
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Post by Tomcakes on Nov 13, 2006 19:15:30 GMT
I reckon that the jelly-baby has superior damping qualities though! Plus it won't gradually get soggy like paper! ;D Ah yes, the jelly baby. It's now fallen out, apparently they *CLEANED* it! Anyway it was a yellow one, can't be racist that way! The thing is, spd, its different for the tube where the next train will be in 5 minutes than on the mainline where trains are every hour or so.
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Post by doubletrigger on Nov 13, 2006 19:27:10 GMT
For instance if you hit something on the track in a HST, a cork can normally plug it until the final destination. Eh? I think you'll find, if you are talking about brake pipes, they are dual fitted. Meaning one bursts, close the valve and the secondary pipe pick up the brakes again. Likewise for the resevoir. If the pipes become damaged in anyway they can be isolated out. A cork will not hold against 5 bar brake pressure, all HSTs carry spare pipes for this instance. I have no idea what you are on about.... Tape can temporarily cover small leaks that could cause dragging brakes up until a point where a new pipe can be fitted but corks and small change... what are you guys on?
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Post by Deleted on Nov 14, 2006 6:50:25 GMT
Apologies Jono, but this is what I was told by a certain apprentice fitter at St Philips Marsh (the person in question should come straight into your mind)...
I think it was an oil leak.
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Post by edb on Nov 14, 2006 12:36:04 GMT
However I question your criticism of the Train Manager for announcing this. Hmmm, i dont remeber saying that. I was mearly passing comment on what i had recently heard, in the context of the current thread.
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Post by doubletrigger on Nov 14, 2006 13:06:49 GMT
Apologies Jono, but this is what I was told by a certain apprentice fitter at St Philips Marsh (the person in question should come straight into your mind)... I think it was an oil leak. Right, an oil leak perhaps but the main damage done to the front of an HST in impact are the air pipes. Depends how major the oil leak is and how long the train can go before getting attention. We do not carry corks for this instance however. You may get lucky finding one on the train off a passenger. It's probably not a condoned practice so is it worth mentioning? However I question your criticism of the Train Manager for announcing this. Hmmm, i dont remeber saying that. I was mearly passing comment on what i had recently heard, in the context of the current thread. My apologies if I have got the wrong end of the stick but your post explaining what the train manager said and saying how bad FGW is in your opinion sort of linked to the train manager making the announcement, as if he did the wrong thing. That's how it reads anyway.
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Post by Deleted on Nov 14, 2006 13:42:41 GMT
Right, an oil leak perhaps but the main damage done to the front of an HST in impact are the air pipes. Depends how major the oil leak is and how long the train can go before getting attention. We do not carry corks for this instance however. You may get lucky finding one on the train off a passenger. It's probably not a condoned practice so is it worth mentioning? I'm personally not going to try to cause any further of an argument here - but I ws only repeating what was said on another forum. Thanks for that info though.
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Post by doubletrigger on Nov 14, 2006 15:33:31 GMT
Argument... Eh? I was merely responding to your post acknowledging I misunderstood your use of a cork, originally thinking air pipes and to say that corks ain't in the hand book so don't publish it. Can imagine the press loving the "Train fixed by cork" story more so than the Virgin cable ties!
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