Deleted
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Post by Deleted on Jan 16, 2006 22:16:48 GMT
I was thinking of posting this in the District section, but then i realised that the east end of the District isn't the only one that has the problem with it.
How do you (or how would you) deal with hassle from chavs, or drunks etc? Say, when you've got no other assistance avaliable?
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Post by Deleted on Jan 16, 2006 23:32:10 GMT
A good question! If there's no other assistance available, "punter power" can sometimes be useful if you explain that the train will not be moving until they're off the train, you sometimes find half-a-dozen large east-end docker types who will gently remove indiviual(s) from the train!
Unfortunately, that's not always the case and the customers all look at you, being the only one in uniform, to do something. If there's no station staff, or if you think you're in danger, then simply do not deal with it until the BTP arrive.
A lot of situations can be resolved simply by remaining calm and talking to the individuals, but I never ever take personal risks. I'd rather the train was delayed and the job shut down waiting for the BTP than I ended up in the local A&E!
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Post by Deleted on Jan 16, 2006 23:41:06 GMT
So - if you were in danger, you'd stay in the cab, presumably, and not budge untill the BTP arrives?
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Colin
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Post by Colin on Jan 17, 2006 0:24:55 GMT
Absolutely - and that is an LUL instruction  No assistance, no movement - it's that simple. As Alan says, the job is not worth taking personal risks for. |
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Post by Deleted on Jan 17, 2006 22:23:42 GMT
If they're doing something criminal on the train is it better to let them off to prevent damage to the train, or do you keep the doors shut and wait for the BTP?
Update: I understand it's quite possible that it eiter depends on the situation OR you can't say because of rules and regs etc.
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Post by Deleted on Jan 17, 2006 22:48:37 GMT
If they're doing something criminal on the train is it better to let them off to prevent damage to the train as long as the livestock is moved to another carraige, i dont particularly care what they do to the train, they can smash it to pieces if they wish , cos then its a case of :- nearest depot for changeover or even better, nearest depot, cancelled , next pickup ;D ;D ;D ;D ;D ;D ;D ;D ;D |
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Colin
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Post by Colin on Jan 18, 2006 7:42:24 GMT
When I said 'no assistance, no movement' - that was no movement from my seat If there is no assistance available, the instruction from LUL is stay in yer cab. At the end of the day there are a hundred and one reasons why that handle has been pulled, and although we have 'talkback' on the refurbs, you can't possibly know the situation until you investigate it. If you leave the cab and it's a fight or something, and there's no help, you'd be feeling rather worried to say the least..... |
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Post by chris on Jan 18, 2006 8:00:14 GMT
So if you stay in the cab until the BTP or other help arrives, what about other passengers. If you sit at a station waiting for police then he/she may get annoyed and might put the passengers at risk?
Could you possilby ask for help from the T/Op of a train going the other way?
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Post by chris on Jan 18, 2006 8:16:57 GMT
Just seen this on www.timesonline.co.ukA CHEF who was mugged by two men minutes before a City lawyer was stabbed to death told yesterday how he froze with fear as the murder suspects stripped him of his cash and valuables.
Speaking publicly for the first time about his ordeal at a Tube station in northwest London, the 46-year-old Asian man said that he was lucky to be alive.
Only 30 minutes after the mugging, Tom ap Rhys Pryce, 31, was ferociously attacked as he walked home after a night out with colleagues last Thursday.
The chef, who asked not to be named because he feared reprisals while the killers were still free, told The Times that he was shocked by how cold and calculating they had been.
The man, who is originally from Bangladesh, said that he obeyed their orders as the well-practised thieves frisked him soon after 11pm on Thursday.
After finishing his shift at an Indian restaurant he had gone to Kensal Green Tube station to complete the last leg of his journey home. He was targeted after the muggers got off a northbound Bakerloo Line train.
“I had sat down on the platform waiting for the train,” he said. “A train pulled in but wasn’t the one I wanted. The two men, along with other passengers, got off the train.
“I watched as people walked along the platform towards the stairs to leave. But then the men came up to me. Standing on either side of me they calmly said, ‘Stand up, brother’.” Obviously any tube staff intervining here would be just foolish, but are you trained for possilbe situations like this? Admin/Mods: I know that, having read the Copyright thread, that a link directly to the page would be preferred but by doing that the link would not be around for long once that page has been updated. Therefore i think there is little option but to post some of the article, but if it causes a problem then please remove it and i'll sum it up. Cheers. |
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Colin
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Post by Colin on Jan 18, 2006 8:22:06 GMT
So if you stay in the cab until the BTP or other help arrives, what about other passengers. If you sit at a station waiting for police then he/she may get annoyed and might put the passengers at risk? Could you possilby ask for help from the T/Op of a train going the other way? Possibly, but, and I can't stress this enough it seems - if there is no help available, we do not leave the cab. No matter what we think may be occuring - as I said earlier, you cannot possibly know what you're walking into till you get there. There are some nasty people out there, so it's always always always stay in the cab till help arrives. And before anyone says what if the radio don't work? Many of us have mobile phones, there's the train whistle or just sit and wait. Someone will soon notice when all the trains stop moving. Edit:What you have posted above makes a good case in point. As for the copyright issue, I would say that providing you have credited the publisher (which you have), they would be hard pressed to object. |
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