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Post by superteacher on Sept 22, 2018 7:27:44 GMT
There was a signal failure at Stratford which meant no service from Hackney Wick to Stratford for about two hours from 11.30 - 13.30 ish. OK, these things happen, but it's the aftermath which puzzles me. Firstly, there is only one platform available at Hackney Wick to reverse trains, so there was a backlog of trains waiting to get into the station, so much so that it took about an hour to get from Highbury to Hackney Wick. Surely to mitigate the delay, there was the option to reverse some trains at Highbury or Dalston Kingsland? At least this would have reduced the congestion. When the service resumed, it was put out that the service was suspended from Willesden Junction to Clapham Junction / Richmond due to "the earlier failure at Stratford." Now I can only presume this was done to enable trains to get back on time. However, to me, that is a poor show and lazy controlling. At least set up a shuttle between Willesden and Clapham / Richmond whilst the service recovers. And this state of affairs continued until 18:00! I'm not sure if anyone else on here knows anything else, but from my observations it was one of the worst handled situations that I can remember.
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Post by patrickb on Sept 22, 2018 16:33:28 GMT
Sadly I was greatly affected by this yesterday when I was trying to get to Caledonian Road & Barnsbury. It ended up taking me an hour longer as I had to travel to Highbury & Islington via Whitechapel. There was a train waiting at every platform from Dalston Kingsland to Cally Road so undoubtedly, the backlog was quite severe. At Highbury & Islington, the train was becoming rather packed. It would have been ideal to terminate services there to allow passengers to change for the unaffected LO service on the ELL whilst simultaneously allowing NLL services to reverse and prevent the backlog we experienced. Passengers could also board the train held at Canonbury if they felt like waiting. There have been a number of days recently when LO services are affected by faulty trains. As usual station staff seem to be the last to know of any disruptions as they unfold. Departure displays are never updated either.
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