Deleted
Deleted Member
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Post by Deleted on Aug 9, 2018 0:25:09 GMT
So, on the way back from town tonight from the late prom, and someone pulls the emergency alarm as there is an abandoned bag left in carriage 4.
Passengers around it hadn’t been particularly bothered, alarm was pulled by someone in the next carriage.
T/op came down, poked it with a pen then opened and took it back down to his cab. Now I have done suspect package training, and poking and opening the item is the last thing you should do especially if you like all your l8mbs and life in general
What should have happened here? I know it was late, and everyone wants to get home, but I would have thought there would be some sort of protocol here
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North End
Beneath Newington Causeway
Posts: 1,769
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Post by North End on Aug 9, 2018 1:11:14 GMT
So, on the way back from town tonight from the late prom, and someone pulls the emergency alarm as there is an abandoned bag left in carriage 4. Passengers around it hadn’t been particularly bothered, alarm was pulled by someone in the next carriage. T/op came down, poked it with a pen then opened and took it back down to his cab. Now I have done suspect package training, and poking and opening the item is the last thing you should do especially if you like all your l8mbs and life in general What should have happened here? I know it was late, and everyone wants to get home, but I would have thought there would be some sort of protocol here The operator would be trained in assessing an unattended item against certain criteria. I’d imagine this would have been done before the decision was made to touch the item. Like it or not touching an item is fairly standard practice. Unfortunately a culture does also exist where it’s rather frowned upon to treat an item as suspicious if that results in a delay to the service - pressure is often applied to get things moving (by people in control rooms out of harm’s way), but equally if the job was shut down for every single unattended bag then the service would be ruined day in day out. No easy answers unfortunately. |
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Post by greggygreggygreg on Aug 9, 2018 6:46:00 GMT
What would you like to have happened? Train evacuated, trains stuck in tunnels behind, and you getting home three hours later than intended?
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Post by superteacher on Aug 9, 2018 9:53:28 GMT
What would you like to have happened? Train evacuated, trains stuck in tunnels behind, and you getting home three hours later than intended? I think it was a genuine question. There is an equally valid concern that if the bag exploded, a lot of people would not be getting home at all. As has been mentioned elsewhere, can we be mindful about the tone of our replies. We don't want to put people off from asking questions.
We would always encourage people to report anything that they see as potentially suspicious, and not to let the desire to get home as quickly as possible to cloud their judgement.
Thanks. 
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Post by Jerome H on Aug 9, 2018 18:28:55 GMT
I was on a completely automated people mover the other day with no platform or on board staff and noticed a children’s rucksack that had been left. In that moment it was very difficult to judge whether to leave in place and let the people mover continue with unsuspecting patrons while I attempted to figure out who to contact or to remove the item if I felt it was safe to do so.
Even though the action of moving the bag is the same, having a trained member of staff complete that action appears to be the best possible outcome for public perception if there isn’t an immediate need to vacate.
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Post by dmncf on Aug 9, 2018 20:48:28 GMT
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Post by greggygreggygreg on Aug 9, 2018 20:52:10 GMT
What would you like to have happened? Train evacuated, trains stuck in tunnels behind, and you getting home three hours later than intended? I think it was a genuine question. There is an equally valid concern that if the bag exploded, a lot of people would not be getting home at all. As has been mentioned elsewhere, can we be mindful about the tone of our replies. We don't want to put people off from asking questions.
We would always encourage people to report anything that they see as potentially suspicious, and not to let the desire to get home as quickly as possible to cloud their judgement.
Thanks.
Totally. I was merely asking what the procedure the OP thought should happen? The train operator appeared to follow a procedure - took it back to the cab as an item of lost property, which is what it was. In my experience, if the police turn up it becomes an unnecessarily protracted operation. |
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Post by dagdave on Aug 10, 2018 10:43:39 GMT
The T/Op would have applied the HOT procedure specifically developed to deal with left items such as this that could be a security risk. Thousands of items are accidentally left unattended every year so a sensible approach is needed to deal with them.
Applying the HOT procedure:
HOT is based on the premise that unattended items are:
not Hidden and are found in public areas in plain view
not Obviously suspicious
are Typical of what is regularly encountered
HOT is an integral part of the initial assessment process and has a well defined application. It is a first response measure for dealing with items identified as unattended and discovered within public space. It should be used every time an item is identified as unattended.
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