class411
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Posts: 2,744
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Post by class411 on Jul 23, 2018 16:26:24 GMT
I'm trying to access my Oyster account and the site seems to be broken. (Symptoms: "Summary Unavailable" where list of cards should be, "Unexpected Error" when trying to search for card number.)
Does anyone know how long this has been the case?
Last week, when exiting a station, the gate tried to close as I was half way through it. It wasn't strong enough to overcome my inertia, and I couldn't see any way of checking/rectifying any error, so I need to check what happened (was I just too slow, or did my card not register?)
I've always disliked using gates immediately after other people because I have feared exactly this situation (or, worse, that I'd get through a gate opened for someone else without realising that the ticket hadn't been read.) This is the first time it's happened (As far as I'm aware.)
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Post by bearbin on Jul 23, 2018 17:49:01 GMT
I don't know anything about the Oyster site, but ticket barriers close on me relatively often after a correct touch in/out - I would say about once or twice a month. It happens most often when I'm following somebody else but the gates are still in the process of closing as I scan my card.
I wouldn't worry about the gates closing too much - as long as you get a green light before going through the transaction has been completed.
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class411
Operations: Normal
Posts: 2,744
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Post by class411 on Jul 25, 2018 11:19:23 GMT
Just bumping this to ask if anyone has successfully managed to check their journey history in the last couple of days.
I can log in, and view my personal information, but I'm continuing to get the errors listed in the OP.
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Post by njr001 on Jul 25, 2018 12:51:21 GMT
I can access journey history etc. although last journey made last Friday Although only a PAYGO Oyster
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Deleted
Deleted Member
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Post by Deleted on Jul 25, 2018 16:14:17 GMT
A friend of mine checked his yesterday and got all his journeys up except the ones for that day (think its 24hr refresh time)
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class411
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Posts: 2,744
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Post by class411 on Jul 25, 2018 16:24:21 GMT
Thank.
It looks as if I will have to phone tfl.
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class411
Operations: Normal
Posts: 2,744
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Post by class411 on Jul 26, 2018 7:38:27 GMT
Started working again this morning.
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