Wembley park issue - 25/9/17

A60stock , Signal failure on the Northbound Local line in the Wembley Park area, all Northbound services are being routed down the fast line not calling at Preston Road and Northwick Park in the process, Southbound service is operating as normal.

Note: Modified service continued till the close of service.

Massaging of statistics I suspect, the website was showing the issue as just station closures rather than line issues. At least it has details of what the issues are - Blackhorse Road and Crouch Hill are also shown in red but with no explanation for why.

Whilst I understand and share the cynicism which is doubtless justified in many cases (perhaps including this one), it is probably best considered as a station issue. If you advertise this as a part suspension it would surely imply trains were not running between Wembley Park and Harrow-on-the-Hill (HOTH). In other words, if I'm trying to get home to Uxbridge from Baker Street and I see the line advertised as suspended between Wembley Park and HOTH I'm gonna think I'm affected when, of course, I'm not. The only people affected are those specifically interested in travelling to/from Preston Road and Northwick Park. This incident does quite literally amount to non-stopping two consecutive stations which is not normally announced as a service suspension. For example, during the big ticket office strikes Central line trains ran through Wanstead and Redbridge. This was not advertised as a part suspension between Leytonstone and Gants Hill and nor would it have made sense for it to have been. If the service had been advertised in that way I would have expected to have to get off at Leytonstone and find some other way to pick up the service at Gants Hill (or, in my case, go via Woodford, but imagine I was trying to get to, say, Fairlop (although of course I'd just go all the way to Fairlop by said other means in all likelihood, but I'm getting distracted ...))

Defective points motor. Replaced overnight.

It would help of course, if the current station issues were not hidden in an obscure place, taking several clicks and if they were given equal importance alongside the line information. I wonder how many people know about the station issues status and also how many people assume the line delay information includes information about the station issues...

Very much this, Chris M - It's not relevant to the "Status" of a station!

Canary Wharf is very busy in the morning and evening peaks, but one (I forget which) is very slightly busier than the other but only one of the two peaks is mentioned. It is not therefore a useful guide to when the station is busy or quiet, only when it is busiest.

There are other problems too. For example:

This taken verbatim from the audio announcements on London Overground, it is poorly phrased for someone not travelling on a train and it is completely incorrect for the Jubilee line where all doors on all seven cars open.


Which handrail? Why is this only relevant at Euston?


Which trains arrive and depart from platforms 3 and 4? What if there are no staff in the ticket hall? Will staff on the platforms be able to help me? What if my train arrives on platforms 1 or 2 instead of 3 or 4?

Identical comments about ramps are provided for many stations - this is a normal condition and shouldn't be in a status update. It hides useful information like there being no step-free access at Bermondsey.