Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Aug 16, 2015 10:36:02 GMT
Hello,
I'm a bit of an Underground noobie and only have a few months working knowledge of operating at station level. I was wondering if someone wise in the ways could help me with the interplay between LIS and the control centres and stations.
I have a basic gist but there seems to be some overlap. A flowchart of some sort or organigram would be great but I haven't been able to find one. Basically I'm wondering:
Where do LIS get info
What type of query/info gets passed to stations vs Line controller vs Line manager vs LUCC etc?
Thank you in advance guys,
Seeyessay
|
|
Colin
Advisor
My preserved fire engine!
Posts: 11,347
|
Post by Colin on Aug 16, 2015 12:18:40 GMT
Line Information Specilists sit next to Line Controllers and pass information to the relevant parties based upon what is happening.
For example, a passenger alarm operated on a train....
Line Controller takes radio call from a driver and repeats back what is happening, where its happening and in which direction. Apart from this being good radio protocol, the LIS is expected to react to what the controller is saying by contacting the relevant station and arranging their assistance; this allows the controller to concentrate on managing the service around the stalled train.
Should things develop into a longer delay, say a passenger is taken ill, the LIS will then start to liase with LUCC (LU's main control centre that puts out information to the media, other transport operators, etc). Ultimately its also the LUCC that will deal with aranging emergency services and such like if required. This allows the line controller to concentrate on continuing to manage the train service around a problem thats stalling the service. In the mean time the LIS must keep stations along the line updated on what is happening - and possibly other lines too if an interchange station is involved.
For more serious incidents a given line's service manager may come into the line control room and keep an eye on the bigger picture whilst line controllers focus on actually managing things in the local area - the service manager is also the person who must authorise any procedure before it can carried out. Under formal incident management conditions the service manager may also liase with the LUCC and possibly even the SOO (senior operating officer).
The SOO will looking at the really big picture of the whole network. The SOO may also be asked to consider a waiver over LU's rule book in order to deal with an incident or problem. A good example may be to use a station supervisor to observe a green signal rather than another train when carrying out the route proving procedure.
Whilst all this is going on in the line control room the LIS puts out information to whoever needs to know - mostly stations or LUCC - as they observe it happening, or as directed by line controllers / service manager.
I could probably go on but I'm out in my car right now.....
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Aug 16, 2015 13:58:22 GMT
Thank you so much. This is a much clearer and more comprehensive answer than my colleagues have been able to give me. Please do feel free to go on when you're home  |
|
|
|
Post by bassmike on Aug 17, 2015 10:27:55 GMT
I hope you were not driving when you sent this----!!!!!! (joke)
|
|
Colin
Advisor
My preserved fire engine!
Posts: 11,347
|
Post by Colin on Aug 17, 2015 11:35:23 GMT
Not quite!
I was being taken to pick my car up when I started the post, and as I hadn't finished when we got to it I drove down the road to a layby to finish the post off.
Having re-read what I posted above, there's not really much more to add.
The LIS role is to listen to & observe the Line Controllers, and act upon what is happening either by contacting station staff directly, putting out updates over the radio system or keeping LUCC in the loop. They are there to assist the Line Controllers by dealing with the more mundane tasks such as pushing out non safety critical or non time sensitive information - and indeed recieving it too as its the LIS that Station supervisors should contact when going on meal breaks or ask a question if they want information about something not terribly important. This free's up the Line Controller's to get on with managing the train service.
The Line Controller's personal assistant is probably a good way of summing it up!
|
|
|
|
Post by dpr on Aug 18, 2015 9:30:32 GMT
As an LIS on the Bakerloo line, I thought I should probably contribute here. However Colin seems to have covered everything already!
Seeyessay I'd definitely recommend arranging a visit to a line control room. Each line has a slightly different way of working so best to arrange a visit to your own line. Might have to be in your own time I guess, not sure how frequent spare days are on stations these days, or how nice a management team you have.
First step would be to contact your LIS and see what you need to do organise a visit. I've had a few station staff do exactly that, and we've arranged a visit amongst ourselves, with the permission of the service manager. Certainly here on the Bakerloo we're normally quite welcoming!
|
|
