class411
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Post by class411 on May 28, 2013 17:06:19 GMT
When approaching a set of gates behind other passengers I quite frequently see the following: someone touches their oyster card on the reader, the gate opens and as the passenger passes through the 'seek assistance' message lights up. Unsurprisingly, given the speed of the whole event, the passenger does not appear to notice the message and carries on oblivious.
I cannot think of any possible logical reason why they should program a gate to both open AND display that message.
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Post by trt on May 28, 2013 17:35:33 GMT
Second read failed after first transaction succeeded?
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Post by causton on May 28, 2013 18:02:03 GMT
Look at the number that shows next to the Seek Assistance message. If it was 94, it would mean the reader tried to read and failed, so probably tried to read again as above, or if they are exiting it might say 22 if it read the card successfully again (22 means you've already touched out at that station)
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Post by mcmaddog on May 28, 2013 19:14:25 GMT
I've noticed it seems to happen more to hangers on - my name for those that contort their bodies while passing through to keep the oyster card on the pad for as long as humanly possible through reaching backwards
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Deleted
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Post by Deleted on May 28, 2013 19:15:24 GMT
I've had that at Westminster and when I asked a staff member they told me it work right.
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class411
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Posts: 2,747
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Post by class411 on May 29, 2013 7:11:33 GMT
Second read failed after first transaction succeeded? Yes, that's probably it. I suppose, being a systems analyst myself it never occurred to me that they would not automatically ignore a second scan of the same card within some milliseconds of a successful read. |
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