Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Feb 11, 2012 19:47:06 GMT
In general I like the S stock but the other evening returning from central London I froze every time we stopped at a station.
Unlike the A stock, there is no glazed bulkhead between the door and the seating area. So whenever the doors are open there is a cold draught right through the car.
In the suburbs, where not every door is used at every station, why can't the doors be passenger operated?
|
|
|
Post by citysig on Feb 11, 2012 20:02:26 GMT
One day they may be - there is the facility to do this. But I'm afraid it has taken this long to educate our customers to the fact that, when somewhere such as a terminus or extended dwell platform, the doors close after 45 seconds. Imagine how many service delays we will experience when a train stops at a station, doors release, doors lock and train pulls of - resulting in a passenger alarm because "the doors didn't open."
A few more months yet I think...
|
|
|
Post by causton on Feb 12, 2012 0:49:12 GMT
But I'm afraid it has taken this long to educate our customers to the fact that, when somewhere such as a terminus or extended dwell platform, the doors close after 45 seconds. Driver: "This is Harrow on the Hill. This train will wait here for about 2-3 minutes." 45 seconds later... *beepbeepbeepbeep* Idiot: "Haha that was a short few minutes!" *waits for train to pull away* *waits some more* etc And also the guy who runs down to the platform then stands outside the doors of the train for about a minute, before another person walks straight past them and pushes the button and the doors open... the guy looks around, then shuffles on, red-faced. How I love the idiocy of the general public
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Feb 12, 2012 2:36:48 GMT
I've had to shout down the platform "Push the button!" before to confused passengers, so I think MetControl has a very good point! Would some posters help, or make things worse? Passengers may start looking for the door control buttons on 73 stock
|
|
|
Post by metrider on Feb 12, 2012 8:12:33 GMT
From the outside of the train, the only indication that the door open buttons (apart from the few door sets that do not auto close) is the illumination of the lights surrounding the button. That illumination is static and may not be noticed, or its significance not realised.
Would it be possible to make the door buttons flash when they are enabled for passenger use? The eye/brain would pick up the flashing much more readily than noting that something is lit up with a steady light.
Combine that with a simple sticker next to the button "Press button to open door when button is flashing" would act as gentle education.
|
|
|
Post by rsdworker on Feb 12, 2012 9:08:42 GMT
i think its good idea to have flashing open button - like one found on national rail and DLR on those trains - most doors are passenger operated means all doors don't auto open when train arrives
|
|
metman
Global Moderator
5056 05/12/1961-23/04/2012 RIP
Posts: 7,421
|
Post by metman on Feb 12, 2012 11:19:22 GMT
Push to open buttons are common on the NR network, even on the LO trains. I think it will just take some time for people to catch on.
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Feb 12, 2012 13:44:38 GMT
I have noticed the posters explaining about the "Push to Open buttons on the S-stock" at Baker Street
|
|
|
Post by citysig on Feb 13, 2012 11:03:08 GMT
And also the guy who runs down to the platform then stands outside the doors of the train for about a minute, before another person walks straight past them and pushes the button and the doors open... the guy looks around, then shuffles on, red-faced. How I love the idiocy of the general public Uxbridge is a common one we tend to notice on our CCTV. S-stock train, not due out for a few minutes. Last set of doors open. Loads of people making a mad dash from the barrier to this last set of doors. Obviously, after 45 seconds of this, the doors begin to close - which only makes the made dash more frantic. Then someone usually gets caught in the doors. Then they close. This is then followed by someone running, then walking up to the train with the clear thought that "oh well, missed it." A few seconds pass, before they think "hang on, it hasn't moved. What happens if I press this..." Having noticed this chap's good fortune, others start to run towards this 1 open door, and the mad dash begins again. To be honest, in the interests of saving energy, perhaps we should only operate the doors closest to the barriers at locations such as Uxbridge. We are simple creatures. Sometimes very, very simple ;D ;D
|
|
|
Post by ducatisti on Feb 13, 2012 11:13:56 GMT
The problem is that the buttons don't usually work. You can spot the tourists as they push the buttons. Spend enough time on LU and you get used to ignoring the buttons. A bit cross the Northern Line haven't used them this year as I sit on cold trains at HB
If reliability allows it, the consistent approach would be to turn them on on all stock on outdoor stations during a defined winter period (and then override for all open at short stop stations)
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Feb 13, 2012 14:50:33 GMT
Door buttons are standard on the Overground, DLR, Croydon Trams, Chiltern Line, FGW from Paddington and the most of trains on the old southern region lines. The system works fine and the trains keep warm. The vast majority of passengers are not "very simple people", they have brains and are quite capable of learning that pushing a button marked "open" will open the door, and one marked "close" will close the door. This condescending attitude towards Met Line passengers really must stop, remember their fares are paying your salaries.
|
|
|
Post by trt on Feb 13, 2012 15:04:12 GMT
Not so sure about learning that "close" closes them. Every time the doors auto-closed the other evening, some one got on and left them open. It was FREEZING.
Then this morning, some idiot on LM decided to hold the doors open at WJ and when it got to BSH, they couldn't open any of the doors in that rear 4-car set. They had to take the whole train out of service, and there was much anguish, gnashing of teeth and wailing.
|
|
|
Post by superteacher on Feb 13, 2012 21:39:52 GMT
Not so sure about learning that "close" closes them. Every time the doors auto-closed the other evening, some one got on and left them open. It was FREEZING. Then this morning, some idiot on LM decided to hold the doors open at WJ and when it got to BSH, they couldn't open any of the doors in that rear 4-car set. They had to take the whole train out of service, and there was much anguish, gnashing of teeth and wailing. Could you refrain from using all those abbreviations! Although I personally know that LM = London Midland, WJ = Watford Junction and BSH = Bushey, there are loads of other readers who probably don't!
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Feb 13, 2012 23:12:52 GMT
Not so sure about learning that "close" closes them..... The door close button is not quite so obvious and passengers won't generally look at the interior buttons when they enter the train. I only saw by accident last week and pressed it out of curiosity to find it accelerates the closing sequence, complete with beeps! But, as with the open button, passengers will soon learn, particularly when their comfort is at stake.
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Feb 14, 2012 10:50:35 GMT
Not so sure about learning that "close" closes them..... The door close button is not quite so obvious and passengers won't generally look at the interior buttons when they enter the train. I only saw by accident last week and pressed it out of curiosity to find it accelerates the closing sequence, complete with beeps! But, as with the open button, passengers will soon learn, particularly when their comfort is at stake. Are you talking about the S Stock? There are close buttons? Also can I make a suggestion which seems to work well in some other places? When the doors are closing automatically after 45 seconds, don't have a hustle alarm. That way people can more easily differentiate between the two types of close.
|
|
|
Post by superteacher on Feb 14, 2012 11:32:03 GMT
The door close button is not quite so obvious and passengers won't generally look at the interior buttons when they enter the train. I only saw by accident last week and pressed it out of curiosity to find it accelerates the closing sequence, complete with beeps! But, as with the open button, passengers will soon learn, particularly when their comfort is at stake. Are you talking about the S Stock? There are close buttons? Also can I make a suggestion which seems to work well in some other places? When the doors are closing automatically after 45 seconds, don't have a hustle alarm. That way people can more easily differentiate between the two types of close. Don't think the Health and Safety brigade will allow that! A door closing without a chime, perish the thought!
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Feb 14, 2012 12:27:59 GMT
Are you talking about the S Stock? There are close buttons? I think you may be right, the close button was probably on an Overground train. I'll be out on both lines later so I'll check. I would argue, however, that the same principle applies for all door buttons, people will soon learn.
|
|
|
Post by superteacher on Feb 14, 2012 12:33:19 GMT
Definitely no close buttons on the S stock!
|
|