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Post by Deleted on Mar 12, 2012 18:39:48 GMT
I think when you looked at the time/cost of the MET on the old time table people thought it was acceptable. I think that has changed somewhat with the new TT. Expecting people to endure a journey of over an hour has left a bitter taste in peoples mouths... What is the difference in journey time between the fast line version and the slow line version?
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Post by Deleted on Mar 12, 2012 19:50:22 GMT
30 minutes or thereabouts is the current accepted journey time from the popular London commuter towns. I'm a bit confused here. What is the current Met journey time from Amersham/Chesham on the fast lines and historically has it ever been within the 30 minutes acceptibility you quote? I quoted journey times from comparable suburban commuter towns, these are the yardstick, or market expectation, of what the rail industry can and should provide. Of course the Met has never been that fast but offered additional benefits such as lower fares, more London destinations and easier changes to other LU lines, and made an effort to ease the longer distance by providing additional benefits of more comfortable seating and regular faster services. Now those additional benefits are being removed, passengers are inevitable saying "why should I put up with this?" And they won't; the line usage will decline and LU will pull the plug which is what I suspect they want all along.
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Post by Deleted on Mar 12, 2012 20:19:22 GMT
All these shiny new Aluminium A Stock Trains are ridiculous - no compartments and 2+3 seating it's and outrage! Plus they've taken away all the Fast Services on the Uxbridge and Watford branches... We will never use the metropolitan line again...
All sounds terribly familiar to me...
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Post by Deleted on Mar 12, 2012 20:27:12 GMT
All these shiny new Aluminium A Stock Trains are ridiculous - no compartments and 2+3 seating it's and outrage! Plus they've taken away all the Fast Services on the Uxbridge and Watford branches... We will never use the metropolitan line again... All sounds terribly familiar to me... That's a very valid point! At the end of the day it's simple market forces, supply and demand. But remember, Chiltern gives customers a choice and if they really get their act in order they will clean up.
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Post by Deleted on Mar 13, 2012 16:19:46 GMT
...I will still maintain what I said when I first heard about this timetable which is that in this day and age people expect journey times to be reduced - whether that be in the air with new planes or on the rails with new trains and upgrades - to make a journey longer and trying to call it progress is, in my honest opinion plain stupid! P.S MetControl - I have seen many responses from yourself on the timetable, and I take all your views onboard - please dont think this is an attack on yourself or the hardworking people that make this line what it is - it isnt. It is aginst the decision makers above!! This sums it up perfectly. LU must have known they were planning this when they implemented the Chesham through service, so why wasn't it mentioned then? This was quietly rolled out with a bare minimum of publicity. User groups were informed but LU didn't have the courtesy to tell their customers directly. How many passengers even know they have a user group? I imagine LU have some idea as to what they intend the post-upgrade service to be...an FOI request or two may not go amiss here. Yes, FOI requests divert resources from LUs core job, but if they have decided secrecy and non-communication is how they intend to operate, then it's the only option. Met control, I too appreciate your contributions here and my annoyance over the timetable issue certainly is not directed at you. This represents more than just a single timetable change; it is as much about what LU management think is an acceptable way to treat customers and that is why I'm so annoyed with them.
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Ben
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Post by Ben on Mar 13, 2012 17:50:43 GMT
All these shiny new Aluminium A Stock Trains are ridiculous - no compartments and 2+3 seating it's and outrage! Plus they've taken away all the Fast Services on the Uxbridge and Watford branches... We will never use the metropolitan line again... All sounds terribly familiar to me... Well what did anyone seriously expect would be the reaction? Comparing www.metroland.org.uk/wktt1975/index.htm to wtt331 at www.whatdotheyknow.com/request/wtts_for_london_underground_line#incoming-257325It amounts to corporate amnesia how the service can wax and wane over the years, yet the fares only go up and the propaganda continues to roll off the press.
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Post by Deleted on Mar 14, 2012 9:11:01 GMT
That's a very valid point! At the end of the day it's simple market forces, supply and demand. But remember, Chiltern gives customers a choice and if they really get their act in order they will clean up. Except that's the problem - it's not just about market forces is it? And if, like me, you live in Chesham, then how does Chiltern give you a choice? Last time I looked, they didn't run to Chesham... If it were down to purely market forces, then a large chunk of UK railways would close down. They don't because of the wider economic value they bring; somehow, needs are balanced between groups of users based on other criteria. My concern here is LU's method of deciding on how they will balance that need and its lack of transparency. No ordinary customers were consulted over this, no opportunity was given to have their voice heard. Nowhere on Chesham station is there a prominent display saying, 'we are planning a new timetable, if you would like your views heard then please contact your local user group, details as follows...'. The process seems secretive, inconsistent and completely without reference to customers' views. According to the Met line management team who came out to Chesham in January (after the timetable had been implemented), they simply looked at station entry/exit numbers - no surveying of passengers and so no understanding of how people think or what they want. When asked if anyone had expressed a view that the timetable should be changed, they couldn't answer. They also admitted that they knew the service would be worse for Chesham/Amersham customers; strangely, they didn't feel the need to say this clearly in advance and provide an opportunity for consultation. So the impression of back room decisions, dishonest reasoning and a 'dont care what you think' attitude is firmly stuck in the minds of those who live north of Rickmansworth. This is a shame and was unnecessary. Watching 'The Tube' on TV demonstrates how good so many LU staff are; those of us on this forum know that as do most passengers who see the same staff day in, day out at their local station. The Met line timetable has been a fiasco in terms of communication, consultation and implementation. Worst of all, it has left Met line users at the north end of the Met with an off-peak service which is bordering on the unusable.
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Post by Deleted on Mar 14, 2012 9:31:33 GMT
That's a very valid point! At the end of the day it's simple market forces, supply and demand. But remember, Chiltern gives customers a choice and if they really get their act in order they will clean up. Except that's the problem - it's not just about market forces is it? And if, like me, you live in Chesham, then how does Chiltern give you a choice? Last time I looked, they didn't run to Chesham... I believe that they will try to change the Chiltern contract to include the Chesham branch. I say this because LU's handling of this matter suggests that they want to get out of the business of providing suburban commuter services and concentrate on traditional metro people moving.
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Post by Deleted on Mar 14, 2012 9:37:17 GMT
I believe that they will try to change the Chiltern contract to include the Chesham branch. I say this because LU's handling of this matter suggests that they want to get out of the business of providing suburban commuter services and concentrate on traditional metro people moving. To be honest, I'm not sure about that. LU are upgrading the line for the new trains and have spent a lot of money on it so far on signalling and power upgrades. I doubt they'd have done that if they were planning to withdraw. Given the revised budget restrictions, I think they would have pulled the upgrade works by now. My feeling is that the revised service is more about budget cuts. They had to save money but maintain the service on the local lines via Northwood, Pinner etc. Instead if actually saying this, they are trying to sell it as an improvement with all sorts of ridiculous reasoning. Can't hep but wonder if the London Mayoral elections had anything to do with it...
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Post by Deleted on Mar 14, 2012 10:30:44 GMT
To be honest, I'm not sure about that. LU are upgrading the line for the new trains and have spent a lot of money on it so far on signalling and power upgrades. I doubt they'd have done that if they were planning to withdraw. Given the revised budget restrictions, I think they would have pulled the upgrade works by now. My feeling is that the revised service is more about budget cuts. They had to save money but maintain the service on the local lines via Northwood, Pinner etc. Instead if actually saying this, they are trying to sell it as an improvement with all sorts of ridiculous reasoning. Can't hep but wonder if the London Mayoral elections had anything to do with it... Oh thee of little faith! The trouble is, you may well be right. Your point about budget cuts may be even more significant than you have stated. LU have history of wasting money and getting their priorities wrong and this may explain the recent work. But, beyond the Mayoral election the rules could well change with LU placing increasing emphasis on their city operations. It would certainly make logical economic sense for LU to concentrate on London (ie Zones 1-6), and leave suburban commuter services to the TOCs with their faster and more comfortable trains. And I fear this is part of a plan. I cannot get over the provocative and devious methods LU has used in implementing these changes with the deliberate and surreptitious reduction in train comfort, increasing journey times and removal of the fast lines off peak. As for the people in Chesham, the situation has been deliberately manipulated to make it appear that they actually wanted this new slow service. At times I wonder if all the spin doctors from the last government are now employed by LU.
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Oracle
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Post by Oracle on Mar 14, 2012 10:38:12 GMT
Have Chiltern got enough stock to serve Chesham? Down here we have a 158 rostered to do the Brockenhurst - Lymington shuttle. It arrives Monday morning off a placing run from Salisbury via Southampton and then goes home Fridays. In the meantime it stables at Bournemouth TMD. At weekends a 450 runs the service. The six-mile shuttle [similar to the Chesham branch] each way clearly does not use up that much fuel although the engines idle for some time at either terminus. Acceleration is not as good as the 450s and nowhere near that of the 3-CIGs.
There was once a 06XX through service from Eastleigh and return at around 22XX that placed the electric unit on to the branch but no through services have run since. It is purely a shuttle service only. That means say two dedicated units MFO. If the Chesham branch goes over to DMMUs, presumably it will have to revert to a shuttle again or will there be enough extra trains to operate a through service? Will the local burghers complain of slower performance, noiser diesels, excessive idling at Chesham and possibly Chalfont?
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Post by alfie on Mar 21, 2012 17:17:14 GMT
I suppose this might be the right place to post this - thanks to the Met Controller that made my train from Baker Street - Chesham and back fast from HOTH Northbound, and fast all the way Southbound! Arrived at Chesham around 2200, Ricky Southbound 2215ish where the driver got on the blower to one of you in there about which train he had to take at 2222.
Speaking of the driver, he let someone in the cab :/ May have been a lady friend, may have been another driver, goodness knows.
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Post by metrailway on Mar 21, 2012 20:46:30 GMT
That's a very valid point! At the end of the day it's simple market forces, supply and demand. But remember, Chiltern gives customers a choice and if they really get their act in order they will clean up. Except that's the problem - it's not just about market forces is it? And if, like me, you live in Chesham, then how does Chiltern give you a choice? Last time I looked, they didn't run to Chesham... I get your point, but many people who use Chesham will just drive to High Wycombe, Beaconsfield, Berkhamsted etc and use the services there. It probably will be quicker to use take a train from a station miles away than catch the Met. Berkhamsted for instance has between 4tph off peak to London taking either 31 or 38 mins. Chesham has 2tph both taking over an hour to reach Baker St, a huge difference. Mets from Amersham take just over 50 mins but at least they have the 40 min Chiltern service. Of course, instead of taking the train, others will drive to London not minding the extra cost. Have Chiltern got enough stock to serve Chesham? Down here we have a 158 rostered to do the Brockenhurst - Lymington shuttle. It arrives Monday morning off a placing run from Salisbury via Southampton and then goes home Fridays. In the meantime it stables at Bournemouth TMD. At weekends a 450 runs the service. The six-mile shuttle [similar to the Chesham branch] each way clearly does not use up that much fuel although the engines idle for some time at either terminus. Acceleration is not as good as the 450s and nowhere near that of the 3-CIGs. There was once a 06XX through service from Eastleigh and return at around 22XX that placed the electric unit on to the branch but no through services have run since. It is purely a shuttle service only. That means say two dedicated units MFO. If the Chesham branch goes over to DMMUs, presumably it will have to revert to a shuttle again or will there be enough extra trains to operate a through service? Will the local burghers complain of slower performance, noiser diesels, excessive idling at Chesham and possibly Chalfont? Chiltern should have enough stock for the Chesham shuttle. They recently acquired another Class 121. A Class 121 would be suitable to work the branch. I doubt Chiltern have enough stock to provide a regular service to/from London due to their future Oxford service.
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Post by andypurk on Mar 24, 2012 0:07:21 GMT
Except that's the problem - it's not just about market forces is it? And if, like me, you live in Chesham, then how does Chiltern give you a choice? Last time I looked, they didn't run to Chesham... I get your point, but many people who use Chesham will just drive to High Wycombe, Beaconsfield, Berkhamsted etc and use the services there. It probably will be quicker to use take a train from a station miles away than catch the Met. Berkhamsted for instance has between 4tph off peak to London taking either 31 or 38 mins. Chesham has 2tph both taking over an hour to reach Baker St, a huge difference. Mets from Amersham take just over 50 mins but at least they have the 40 min Chiltern service. Of course, instead of taking the train, others will drive to London not minding the extra cost. Surely that will also depend on whether passengers from Chesham will wish to pay the extra fare from Beconsfield or Berkhampstead to travel to London, on top of the driving time. The extra class 121 unit is really to have a spare available, rather than using a 165 unit on the peak Princes Risborough - Aylesbury services when the class 121 is unavailable. It will be harder to provide an extra unit for the Chesham branch. Additionally, would you also take away the peak fast trains to the City?
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Post by 1018509 on Mar 26, 2012 18:55:49 GMT
Down here we have a 158 rostered to do the Brockenhurst - Lymington shuttle. It arrives Monday morning off a placing run from Salisbury via Southampton and then goes home Fridays. In the meantime it stables at Bournemouth TMD. Does it go to Bournemouth TMD every weekday night as, although I have seen a few 158's passing between New Milton and Sway, I haven't noticed this one yet? Off topic - sorry.
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Oracle
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Post by Oracle on Mar 26, 2012 19:55:03 GMT
I think it does go to Bournemouth and has enough fuel to last all week. It then goes back to Southampton ECS Friday nights: we saw one unit on the Totton Causeway stopped at the signal gantry at 23.08 one Friday.
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Post by Deleted on Apr 11, 2012 10:09:32 GMT
Sorry to keep dragging this up, but I find it ridiculous that just because some people in Pinner see trains passing, that they must be required to stop, despite the fact they had a service every 10 minutes, which is pretty generous for an outer suburban location. I don't see passengers on the Shenfield Metro services complaining when they see all the Greater Anglia expresses passing stops like Gidea Park and Chadwell Heath etc. This also happens to have a service every 10 minutes. I feel the reason people thought tubes must stop on the Met is because people expect tube services to all be as frequent as the Victoria Line is. It's ridiculous. We now have increased journey times to and from various destinations on the Met, such as Moor Park and Harrow on the Hill, I observe trains frequently catching up with each other at Harrow, which would be alright if they made use of both lines, but that doesn't happen. The new S stocks are adequate though, but the timetables has been ruined.
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Post by Deleted on Apr 12, 2012 15:45:45 GMT
...It's ridiculous. We now have increased journey times to and from various destinations on the Met, such as Moor Park and Harrow on the Hill, I observe trains frequently catching up with each other at Harrow, which would be alright if they made use of both lines, but that doesn't happen. The new S stocks are adequate though, but the timetables has been ruined. Sitting on Chesham all stations now. It's utterly tedious and the journey was already ridiculously slow before the new timetable. Interestingly, LU are being disgracefully slow in replying to a letter from my MP about this...seems they really could not give a fig about communication or democracy.
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Post by t697 on Apr 12, 2012 22:39:37 GMT
I always thought 6 tph off peak at North Harrow was good enough. Better than many years ago when we only had 4 tph. It will be interesting to see what timetable patterns are planned for when the ATC is implemented. Will the higher line capacity mean the return of fast trains, or will the higher train performance and reduced inter station run times mean we stick with mostly All Stations trains?
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Post by Deleted on Apr 13, 2012 8:47:21 GMT
Travelling yesterday with a 95 year old as we trundled to Chesham from London, my father in law was desperate for the toilet; an hour and ten mins from King Cross with no on-train toilet and a train only every half an hour is not acceptable.
We made it back ok, but only just. Does this really fit with LUs accessiblity aims?
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Post by metman on Apr 13, 2012 23:17:49 GMT
Good shout. It is a very long time, although LUL will argue there is a WC at Baker Street plat2/5. Still, it is not ideal.
6tph is perfect for the Watford branch, 8tph does not really achieve anything. I remember 4tph on the Watford line and it was 3tph later in the day!
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Post by Deleted on Apr 14, 2012 14:08:01 GMT
If you fancy a half hour toilet break, then the Met is pretty well served with toilets compared to say the Northern Line, as every station apart from Harrow-on-the-Hill (between Baker Street and Chesham), has a toilet inside the gateline. Used the 'Tube Toilet Map' for this - www.tfl.gov.uk/assets/downloads/toilets-map.pdf
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Post by peterc on Apr 14, 2012 15:06:00 GMT
Mappman1000 beat me too it with a reply about toilets although if I was going to break the journey I would prefer to do so at Harrow as there is the back up of both the shopping centre opposite and the bus station if the LUL loos are out of order. The only trouble is that you end up with two fares for your journey.
And on another subject:
But you have your democratic control by choosing the mayor - or would if you didn't live at the end of the Met line. Give us a transport authority covering the old LPTB area with full local authority representation. Maybe we could get the same weird things that London has like buses after tea time!
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Post by andypurk on Apr 14, 2012 22:14:30 GMT
Sorry to keep dragging this up, but I find it ridiculous that just because some people in Pinner see trains passing, that they must be required to stop, despite the fact they had a service every 10 minutes, which is pretty generous for an outer suburban location. I don't see passengers on the Shenfield Metro services complaining when they see all the Greater Anglia expresses passing stops like Gidea Park and Chadwell Heath etc. This also happens to have a service every 10 minutes. Unfortunately, I don't think you are really comparing like with like. The advantage of the Shenfield line is that all the intermediate stations have platforms on all tracks, so some of the fast trains can stop at the larger stations, especially Romford, (but also at other stations when there is demand). So, if there were platforms at stations on the fast lines, would any off-peak Met line services be calling already? Why shouldn't passengers in zones 5 and 6 expect a frequent service? After all, other LU lines (e.g. Northern line to Edgware, Central Line to Ruilsip or Epping, District to Upminster) serving those zones have similar frequencies. Also, surely the problems at Harrow are as much to do with the alterations to driver changeovers than to lack of use of the fast lines. Using the fast lines wouldn't help heading south as there will still only be two platforms available.
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Post by Deleted on Apr 15, 2012 8:06:59 GMT
If you fancy a half hour toilet break, then the Met is pretty well served with toilets compared to say the Northern Line, as every station apart from Harrow-on-the-Hill (between Baker Street and Chesham), has a toilet inside the gateline. Used the 'Tube Toilet Map' for this - www.tfl.gov.uk/assets/downloads/toilets-map.pdfWhy should a 95-year-old be expected to get off the train and wait half an hour for another train? Make the journey quicker as it was before and the problem goes away.
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Post by v52gc on Apr 15, 2012 8:18:48 GMT
If you fancy a half hour toilet break, then the Met is pretty well served with toilets compared to say the Northern Line, as every station apart from Harrow-on-the-Hill (between Baker Street and Chesham), has a toilet inside the gateline. Used the 'Tube Toilet Map' for this - www.tfl.gov.uk/assets/downloads/toilets-map.pdfOT but has anybody noticed the Pic stopping at Stamford Brook for toilet purposes...
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Post by alfie on Apr 15, 2012 8:59:15 GMT
They closed the toilets at Stratford because of vandalism..
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Post by Deleted on Apr 15, 2012 13:10:58 GMT
Which makes it one of the only large interchange stations I can think of that has neither any toilets nor disabled access (to the jubilee line at least).
Also, re: the shenfield line, none of the intermediate stations except Romford have platforms long enough to accommodate 12-car trains, so they can only be used by express services in 4 or 8-car formation. This has tripped up some staff during cancellations, as I have past been sent onto a 12-car 321 from southend at shenfield, told it will also be calling at the intermediate stations otherwise served by the metro service, then for the driver to realise (fortunately before he set off!) that the train would not fit in the platforms...
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Post by superteacher on Apr 15, 2012 13:24:25 GMT
Which makes it one of the only large interchange stations I can think of that has neither any toilets nor disabled access (to the jubilee line at least). Also, re: the shenfield line, none of the intermediate stations except Romford have platforms long enough to accommodate 12-car trains, so they can only be used by express services in 4 or 8-car formation. This has tripped up some staff during cancellations, as I have past been sent onto a 12-car 321 from southend at shenfield, told it will also be calling at the intermediate stations otherwise served by the metro service, then for the driver to realise (fortunately before he set off!) that the train would not fit in the platforms... Romford can't accomodate 12 car trains - I found this out once when I hopped on a Clacton service at Liverpool Street. It was 12 cars, and I was in the rear 4. On arrival at Romford, the platform was out of reach. Luckily, it was a slam door train, so a quick hop down onto the ballast and walk up to the platform took place, Naughty I know, but a few others did the same! Stratford is the only station between Liverpool Street and Shenfield that can accomodate 12 car trains.
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Post by andypurk on Apr 15, 2012 15:28:10 GMT
Which makes it one of the only large interchange stations I can think of that has neither any toilets nor disabled access (to the jubilee line at least). Stratford has full step free access to all platforms (unless a lift is out of use). Romford has 9 car platforms (as do most stations west of Shenfield) and so twelve car trains can at least call in the same way that 12 car trains can run on the Southminster branch, with the rear unit not 'calling' at the short platforms.
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