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Post by retep on Jun 14, 2011 14:35:32 GMT
change. When i use London Overground's ticket machines i get to choose the exact amount of money i want on my oyster and get change back. I also trust the London Overground ticket machines more because they are always able to read my oyster. Their have been quite a few times when a tube ticket machine wasn't able to read my oyster so i had to cancel payments. And once it happened at night time in Stanmore, so i couldn't go to the Ticket office to top up and i had to end up catching a bus home.
Is it to do with the age of the Ticket Machines?
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Post by Deleted on Jun 14, 2011 15:51:37 GMT
Some are set to be in Exact Money Only mode, depends on which type of machine you use[d]. Any faults with the machines should be notified to TfL helpdesk or email them. Quote the location and machine number; the number of the machine is usually printed on a little square of white plastic on the front of the machine.
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Post by causton on Jun 14, 2011 22:16:19 GMT
Indeed, the amount of times my Oyster card hasn't been read on the ticket machines (just in my railcard wallet) but can still be read by placing my bag against the Oyster reader on a bus (through bag, thick wallet lining, and railcard wallet) I seem to think the readers on the ticket machines aren't the most powerful!
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Post by thirstquensher on Jun 15, 2011 20:03:24 GMT
I think the last issue is down to a deliberately low-sensitivity setting. Remember, if you're adding money to a card, the machine has to be doubly sure it adds to the right one. I think it's anticipated that a friend standing next to you or someone with an Oyster card standing at the next machine could accidentally trigger the reader if it's set to the same sensitivity as on a bus. I think because of the height of bus readers and the fact that it is nigh on impossible for two people to pass through that part of the gangway (let alone the reader) at the same time means they can be set to a high sensitivity.
It is definitely true however, that LUL ticket machines seem to suffer the worst in terms of maintenance. Mind you, you have to remember that particularly in the central areas, they take far more and heavier use than LO or DLR machines (which are, of course, the same type).
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Post by causton on Jun 16, 2011 14:44:20 GMT
I think the last issue is down to a deliberately low-sensitivity setting. Remember, if you're adding money to a card, the machine has to be doubly sure it adds to the right one. I think it's anticipated that a friend standing next to you or someone with an Oyster card standing at the next machine could accidentally trigger the reader if it's set to the same sensitivity as on a bus. I think because of the height of bus readers and the fact that it is nigh on impossible for two people to pass through that part of the gangway (let alone the reader) at the same time means they can be set to a high sensitivity. It is definitely true however, that LUL ticket machines seem to suffer the worst in terms of maintenance. Mind you, you have to remember that particularly in the central areas, they take far more and heavier use than LO or DLR machines (which are, of course, the same type). Yeah, I agree. But they're not the exact same design - and I usually have this issue at the outer reaches of Zone 5  (I think it was actually Stanmore! Or Queensbury) (Plus, sometimes I think the sensitivity on bendy bus middle door readers should be reduced, as I was using a paper ticket and lifted my bag up to get my phone out and it charged my Oyster when it was inside my bag still!) |
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Post by Deleted on Jun 16, 2011 17:40:36 GMT
(Plus, sometimes I think the sensitivity on bendy bus middle door readers should be reduced, as I was using a paper ticket and lifted my bag up to get my phone out and it charged my Oyster when it was inside my bag still!) At a more general level, one wonders whether instances of 'false' charges might occur with the new-style debit and credit cards, which don't require you to enter a PIN number in order to pay for something. |
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Post by causton on Jun 16, 2011 23:47:27 GMT
I have been told that they have to remain there for a few seconds, which is unlikely by accident unless someone is holding their wallet up to look for a different card...
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