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Post by messiah on Feb 4, 2011 9:08:26 GMT
If the Jubilee Line is suspended at Canada Water (today between London Bridge and Stratford), might it be an idea to: - inform people at other Overground stations - for example Rotherhithe - that they are better off going to Shadwell or Whitechapel and changing.
- Make on train announcements, so that the West Croydon arrival does not empty at Canada Water with people trying to get on the Jubilee line, and then having to turn round and get back on the same train.
Just a thought. And it never ceases to amaze me there are always staff at Rotherhithe that on the platforms when there is no problem. However whenever there is a problem there is never anyone assisting (where it would benefit people to have someone on the ground explaining things, and advising other possible routes. Announcements and staff presence at Canada Water was in contrast very good - with clear very frequent announcements, and staff very visible. (Is it possible the Rotherhithe CSA went to assist there?) |
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Post by Deleted on Feb 4, 2011 10:23:02 GMT
Canada Water is an Underground station and is therefore manned by LUL staff.
If the Jubilee line is suspended, drivers are normally notified by the ELL signaller over the GSM-R and should be making appropriate announcements at Surrey Quays (if heading towards Dalston Jct) or Shoreditch High St, Shadwell and Rotherhithe (if heading southbound).
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Post by bicbasher on Feb 4, 2011 18:51:30 GMT
There was no annoucements on my ELL train this morning, although the LUL employee on the northbound Overground platform at Canada Water made tannoy announcements about the Jubilee Line being closed which led to the passengers going back on the train.
However in the past the driver has made an announcement at Surrey Quays.
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Post by messiah on Feb 7, 2011 10:17:20 GMT
This morning a big sign at Rotherhithe saying Jubilee line had severe delays - much better!
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Post by mcmaddog on Feb 7, 2011 10:54:36 GMT
My experience has been that Canada Water station closes if the Jubilee line is suspended - don't know what reason has been given though. Certainly makes for an funny journey afterwards. Rotherhithe gets announced as Canada Water, Wapping as Rotherhithe, Shadwell as Wapping and it's not until Whitechapel that it gets it right.
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Post by Deleted on Feb 7, 2011 11:00:54 GMT
My experience has been that Canada Water station closes if the Jubilee line is suspended - don't know what reason has been given though. Certainly makes for an funny journey afterwards. Rotherhithe gets announced as Canada Water, Wapping as Rotherhithe, Shadwell as Wapping and it's not until Whitechapel that it gets it right. Isn't that entire section underground, meaning the GPS of the 378s' DVA can't function? |
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Post by mcmaddog on Feb 7, 2011 11:19:45 GMT
My experience has been that Canada Water station closes if the Jubilee line is suspended - don't know what reason has been given though. Certainly makes for an funny journey afterwards. Rotherhithe gets announced as Canada Water, Wapping as Rotherhithe, Shadwell as Wapping and it's not until Whitechapel that it gets it right. Isn't that entire section underground, meaning the GPS of the 378s' DVA can't function? No doubt you are right. You would've thought though that someone would have considered this and given the driver a "next station closed" button. |
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Post by Deleted on Feb 7, 2011 11:37:49 GMT
Isn't that entire section underground, meaning the GPS of the 378s' DVA can't function? No doubt you are right. You would've thought though that someone would have considered this and given the driver a "next station closed" button. There is such a function on the 378's for the driver to skip next station. However, it doesn't announce that the next station is closed, it only announces the station after. |
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Post by mcmaddog on Feb 7, 2011 12:27:45 GMT
No doubt you are right. You would've thought though that someone would have considered this and given the driver a "next station closed" button. There is such a function on the 378's for the driver to skip next station. However, it doesn't announce that the next station is closed, it only announces the station after. 378driver that's interesting to know. Could I suggest to anyone in authority reading this to advertise the feature to drivers. I highly doubt the drivers concerned are too lazy to press the button given the very informative announcements made at Surrey Quays. |
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Post by Deleted on Feb 7, 2011 14:07:44 GMT
378driver that's interesting to know. Could I suggest to anyone in authority reading this to advertise the feature to drivers. I highly doubt the drivers concerned are too lazy to press the button given the very informative announcements made at Surrey Quays. You think someone in authority reads any of this? Scrub that, you think someone in authority cares?!?! They're far to busy checking that they have enough biscuits for those all important conferences, without out those the whole transport network will grind to a halt. Nobody appreciates the importance of McVitie’s to the smooth running of a railway. |
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Post by redbond on Feb 7, 2011 16:33:43 GMT
I actually tried it week before last, it doesn't work that well to be honest, a bit hit and miss. Drivers do know about it, but sometimes it's just easier to announce it over the PA.
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Post by bicbasher on Feb 7, 2011 21:09:11 GMT
This morning a big sign at Rotherhithe saying Jubilee line had severe delays - much better! At Forest Hill, they had "Jubilee Line - Severe Delays" on the whiteboard this morning, however the line was back to normal by 0850 and the information didn't get passed on to the person on the gateline to change the status. |
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Post by Deleted on Feb 7, 2011 22:46:41 GMT
There is such a function on the 378's for the driver to skip next station. However, it doesn't announce that the next station is closed, it only announces the station after. 378driver that's interesting to know. Could I suggest to anyone in authority reading this to advertise the feature to drivers. I highly doubt the drivers concerned are too lazy to press the button given the very informative announcements made at Surrey Quays. I'll suggest it to my manager's and see if a notice can be put up to remind drivers. But as redbond has mentioned, the system can sometimes be a bit slow to update the messages when it is used. |
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Post by Deleted on Mar 4, 2011 19:30:42 GMT
Another thing that irritates me when this happens is the way they almost close the gates to the entrance to Canada Water station - thus giving the (unintentional) impression that the station is closed and no services at all (LU JL or LO ELL) are running.
I do sometimes wonder if people get off the buses at Canada Water and then re-join the buses - in the incorrect assumption that no trains at all are running...
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