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Post by Deleted on Jun 11, 2010 9:45:16 GMT
Although I can't thank the Met line for the 30 min delay to my commute and confusion at HOTH, I was impressed with the driver of my train for apologising and explaining clearly what was going on, including some technical information which may have been lost on some people, but which I found interesting! I know some people do nothing but moan at TFL for the level of information given, so I thought I'd give praise where it's due!
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Post by mcmaddog on Jun 11, 2010 10:50:36 GMT
I actually experienced something similar a year ago and fedback on the online form. I got an email asking for further info (train/car no) and after I gave that I got a nice personal email saying my comments would be passed onto his manager and also it was nice to receive a positive comment as they're rare!!!
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cso
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Post by cso on Jun 11, 2010 10:56:56 GMT
I do have to agree that the information being fed out to the train I was on this morning were also really useful... but the previous time I ended up delayed on the Met line, the announcements were also first class and informative.
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Post by Deleted on Jun 11, 2010 12:11:08 GMT
Shame I wouldn't be able to identify the exact train, but will try and remember next time and will feedback via the TFL site...
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Post by Deleted on Jun 11, 2010 14:00:18 GMT
If you can provide a time, location, direction of travel, area of dentention, destination of train etc i might be able to pinpoint it
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Post by Deleted on Jun 11, 2010 14:53:20 GMT
About 7.30ish this morning, southbound fast train to Baker Street at Harrow on the Hill, was detrained at Wembley Park.
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Post by Tubeboy on Jun 11, 2010 16:08:21 GMT
To those interested, the problems were caused by a negative earth at Finchley Road.
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Post by Deleted on Jun 11, 2010 16:31:51 GMT
About 7.30ish this morning, southbound fast train to Baker Street at Harrow on the Hill, was detrained at Wembley Park. Sorry but I had a look and could not find any signs of anything like that happening around that time |
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Post by citysig on Jun 11, 2010 21:04:12 GMT
To those interested, the problems were caused by a negative earth at Finchley Road. Quite the opposite - literally. It was a positive earth close to Finchley Road. Throughout the day - right up until around 1415 when the fault was cleared - various trains were required to be removed from service at either Harrow or Wembley, in order that track searches could be made in the area suspected to contain the fault. Various isolations were also carried out to try and pinpoint the fault - in the end found to be a High Tension cable which had come into contact with, and then welded itself to the positive current rail. |
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Post by Tubeboy on Jun 12, 2010 6:12:52 GMT
Ahh, inaccurate info from the NOC then!
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Deleted
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Post by Deleted on Jun 15, 2010 11:55:01 GMT
About 7.30ish this morning, southbound fast train to Baker Street at Harrow on the Hill, was detrained at Wembley Park. Sorry but I had a look and could not find any signs of anything like that happening around that time Thanks anyway, I'll pay better attention next time! |
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