Post by apj64 on Jun 8, 2010 17:43:26 GMT
Can any one tell me if Kings Cross SSL Platforms are fitted with an operational public address system.
The reason being whilst waiting for a H & C service to Barking (or Plaistow) there was a 30 minute gap in the service and not one announcement made (11.10 to 11.40).
Eventually a scruffy looking CSA sauntered along the platform and when I asked why was there such a big gap in the service I received the reply "Dunno" I then asked why No PA announcments were being made "Dunno" I asked him if he could find out when the next service would be and why no announcements had been broadcast he then used his Radio to contact the control room who informed him that trains were being turned at Moorgate but a Plaistow Train was currently at Edgeware Road.
So why was this information not being freely transmitted to customers they are normally quick to broadcast the 'nagging' messages
Being an Ex Train Operater I fully understand that a million and one things can cause shutdowns and delays, that is not my issue. But lack of information to customers regarding delays is a big issue, as had I known then I could have boarded one of the 4 circle line trains or Met to Aldgatethat passed through and worked another route home out.
The dot Matrix also kept scrolling up next plaistow train within 10 mins throughout the delay which makes things worse.
The reason being whilst waiting for a H & C service to Barking (or Plaistow) there was a 30 minute gap in the service and not one announcement made (11.10 to 11.40).
Eventually a scruffy looking CSA sauntered along the platform and when I asked why was there such a big gap in the service I received the reply "Dunno" I then asked why No PA announcments were being made "Dunno" I asked him if he could find out when the next service would be and why no announcements had been broadcast he then used his Radio to contact the control room who informed him that trains were being turned at Moorgate but a Plaistow Train was currently at Edgeware Road.
So why was this information not being freely transmitted to customers they are normally quick to broadcast the 'nagging' messages
Being an Ex Train Operater I fully understand that a million and one things can cause shutdowns and delays, that is not my issue. But lack of information to customers regarding delays is a big issue, as had I known then I could have boarded one of the 4 circle line trains or Met to Aldgatethat passed through and worked another route home out.
The dot Matrix also kept scrolling up next plaistow train within 10 mins throughout the delay which makes things worse.
