Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Mar 24, 2010 19:40:37 GMT
According to the National Express East anglia website, there is currently "no step free access due to a customer incident" at Southawk. What sort of "customer incident" could render, presumably a lift, non-operational?
|
|
|
Post by 21146 on Mar 24, 2010 20:25:12 GMT
...vomit...
|
|
|
Post by Tomcakes on Mar 24, 2010 20:35:11 GMT
Surely it doesn't take long to fetch some sawdust and a mop and bucket?!
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Mar 24, 2010 20:43:05 GMT
Surely it doesn't take long to fetch some sawdust and a mop and bucket?! Oh come come now... bureaucracy and a degree of 'not my job' come into play. Don't forget sawdust is quite flammable. Degree of risk there...
|
|
rincew1nd
Administrator
Junior Under-wizzard of quiz
Posts: 10,286
|
Post by rincew1nd on Mar 24, 2010 20:55:18 GMT
I'm still trying to figure out where "Southawk" is. Anywhere near Southwark perchance? ;D
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Mar 24, 2010 21:01:06 GMT
I suppose there are some H&S regulations requiring pieces of the vomit sent to some institute for testing before complete removal of the rather unpleasant substance ... and that could take years
|
|
Chris M
Global Moderator
Forum Quizmaster
Always happy to receive quiz ideas and pictures by email or PM
Posts: 19,762
Member is Online
|
Post by Chris M on Mar 24, 2010 21:02:42 GMT
Well if a customer has broken the lift doors (perhaps by kicking them in) then that will take longer to fix. If someone has fallen down and cut themselves in the lift, liberally applying their blood to it, then this will take time to clean even after the person has been removed (which might take some time in the case of a head or neck injury). It might also be something blocking the access to or from the lift.
Another possibility is that the customer(s) may have broken the lift in a different way - I know someone, who with a friend, got stuck in a lift after they jumped at the resonant frequency of the lift (why they did this when they were on their way to an exam is left to the readers' imagination). This was in a lift much older and less heavy-duty than those at Southwark though.
|
|
rincew1nd
Administrator
Junior Under-wizzard of quiz
Posts: 10,286
|
Post by rincew1nd on Mar 24, 2010 21:08:56 GMT
When in a Manx hotel, in a lift with manual doors, during the Transport Festival, don't open the door between floors, you'll miss the train....
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Mar 24, 2010 22:14:48 GMT
I realise that you are from Norway EirikhO, and that things can get lost or jumbled in translation, but I have to say with all my best wishes attached, that your comment above had me in stitches. Visions of the said mosaic being reassembled in front of the H&S Executive prior to a declaration on safety (or not as the case may be) being made are still making me giggle now.......
|
|
|
Post by 21146 on Mar 24, 2010 23:59:03 GMT
Surely it doesn't take long to fetch some sawdust and a mop and bucket?! Oh come come now... bureaucracy and a degree of 'not my job' come into play. Don't forget sawdust is quite flammable. Degree of risk there... Who's going to fetch the mop & bucket? An LT "Railman? "(As I was.) No, we have "LU Customer Service Assistants" nowadays (not even just "Station Assistants"). They don't get involved in cleaning - that's all been contracted-out since LT Cleaning Services was privatised in the 1980s. And there's no sawdust stored stored on stations, even fire sand, which was utilised in the past, has all gone. Furthermore, no doubt "body fluids" are deemed hazardous substances so I'm surprised the ERU weren't summoned to sort it all out. When you combine privatisation and H&S common sense goes out the window.
|
|
|
Post by jakehn54 on Mar 25, 2010 1:00:08 GMT
Well if thats the case how would it get sorted out
|
|
|
Post by glasgowdriver on Mar 25, 2010 8:49:08 GMT
station i work at the cleaners have this bucket of white powder they simply sprinkle it over the vomit leave fo 30secs then it simply brushes up and the floor is spotless its great stuff as it takes the smell of vomit away aswell
|
|
|
Post by 21146 on Mar 25, 2010 11:04:27 GMT
Larger stations have contract cleaners on duty at all times. Smaller ones rely on regular visits so if the cleaner's not already on site, or is on a break, there may be a delay before the matter is dealt with. When it was done by LT station staff, it could be attended to immediately.
|
|
|
Post by Tomcakes on Mar 25, 2010 15:19:35 GMT
Larger stations have contract cleaners on duty at all times. Smaller ones rely on regular visits so if the cleaner's not already on site, or is on a break, there may be a delay before the matter is dealt with. When it was done by LT station staff, it could be attended to immediately. This is why I would regard such a system as unsatisfactory; surely if an urgent cleaning problem is required, it should be possible for either the cleaners to attend to it - or if they are not onsite someone else do it. In the course of my (non-LU) employment, I have on occasion donned gloves and got out the mop and bucket when the cleaners have been unavaliable and there has been a need for a cleaner to attend to a spillage or suchlike. If I were to have played the "it's-not-my-job" card, I would have had to spend far longer organising the area concerned to be cordoned off (with the associated hassle that brings) until someone was able to attend. I have long said that divisions between staff are stupid and the words "that's not my job" are far too often used.
|
|
|
Post by Tubeboy on Mar 25, 2010 17:40:42 GMT
When a cleaning job is raised via Tubelines, the standard clearance time for the job is 1 hour. Sadly, the days have gone when stations [small to medium ones] had their own regular permanent cleaner [except on nights]. I agree with 21146, common sense has gone out of the window. If a patch of vomit has taken the lift out of service, surely the supervisor or someone else would do it, I know I would, and on occasion, have done so.
Some supervisors wouldnt do it, and thus would not be able to tell someone else to do it. You also have the argument, that by doing the cleaners job, you are taking his job away from him, a point I agree with to some extent. BUT, apply common sense in all situations!!
If it was up to me, cleaning would be taken back in house, and stations whatever the size would have permanent cleaning staff.
|
|
|
Post by Tomcakes on Mar 25, 2010 18:57:24 GMT
You also have the argument, that by doing the cleaners job, you are taking his job away from him, a point I agree with to some extent. BUT, apply common sense in all situations!! I don't think that argument holds clearing up vomit or other things which cause a hazard or inconvenience. Sure, if other staff are regularly doing the cleaner's job then that's wrong (most likely inefficient); but clearing up vomit because otherwise it would take n hours for the cleaner to get there is different, IMO.
|
|
|
Post by Tubeboy on Mar 25, 2010 19:03:17 GMT
I think you will find TC, we agree to a large extent.
|
|
North End
Beneath Newington Causeway
Posts: 1,769
|
Post by North End on Mar 25, 2010 23:12:13 GMT
When a cleaning job is raised via Tubelines, the standard clearance time for the job is 1 hour. Sadly, the days have gone when stations [small to medium ones] had their own regular permanent cleaner [except on nights]. I agree with 21146, common sense has gone out of the window. If a patch of vomit has taken the lift out of service, surely the supervisor or someone else would do it, I know I would, and on occasion, have done so. Some supervisors wouldnt do it, and thus would not be able to tell someone else to do it. You also have the argument, that by doing the cleaners job, you are taking his job away from him, a point I agree with to some extent. BUT, apply common sense in all situations!! If it was up to me, cleaning would be taken back in house, and stations whatever the size would have permanent cleaning staff. I know Supervisors who have been known to drop some paper on the floor and call for the cleaner to come and clear it up for them. The effort of making a PA to call for the cleaner must at least equal the effort of clearing up the mess, but there are Supervisors who take the view "it's what the cleaner is there for".
|
|