Phil
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Post by Phil on Feb 21, 2010 22:48:37 GMT
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Post by Deleted on Feb 22, 2010 10:27:26 GMT
20 minutes from barrier to barrier when changing at Canary Wharf from Jubilee to DLR, if you have never been there before and do not know the way through the labyrinth, is a challenge, especially given that the signing along the way is both poor and in some places actually conflicting. A recent visitor of ours from outside the UK who had to do this a few times, trying to follow the signage (didn't speak English, unable to ask directions, but used to Metro systems elsewhere), said they never went the same way twice.
In contrast 40 minutes is allowed between Embankment and Charing Cross main line station, a fraction of the distance at Canary Wharf and more straightforward.
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Chris M
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Post by Chris M on Feb 22, 2010 11:14:14 GMT
I wonder if part of the time allowance at Charing Cross is to allow for extended intervals between trains? Are there any stations at which you can travel to using your Oyster from Charing Cross only served by 2 or 3 tph? I've only used the mainline station once, and that was 10 years ago, but if it is like Paddington it can be less than 5 minutes between a train being made available for passenger use (and thus pax going through the ticket barriers) and the departure time.
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Post by Deleted on Feb 22, 2010 11:45:57 GMT
I wonder if part of the time allowance at Charing Cross is to allow for extended intervals between trains? Are there any stations at which you can travel to using your Oyster from Charing Cross only served by 2 or 3 tph? Yep - most (if not all) of the suburban routes run only 2 or 3 tph unfortunately. It's only at stations which receive a composite service - New Cross or Lewisham for example - that frequency is good.
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Post by Deleted on Feb 23, 2010 11:41:21 GMT
Indeed; it may take only a couple of minutes to walk from Embankment onto the mainline concourse at Charing Cross, but it may well be a good deal longer before you pass through the ticket barriers to board a train.
Most LU->London terminals OSIs allow 40 minutes in this direction (as opposed to a shorter change, generally 20 minutes, for going from the mainline station to its associated LU station). King's Cross and St Pancras appear a bit of an oddity, in that (from the Underground station at least) you only have 20 minutes to pass through the mainline barriers at either station.
Note that, at London Bridge, Liverpool Street, Paddington and Victoria, there's also an OSI defined between the two halves of the station (respectively the terminating/through platforms, platforms 1-10/11-18, mainline and suburban gatelines/platform 8-9 validators and Southern/Southeastern sections).
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Post by Deleted on Feb 23, 2010 12:31:11 GMT
I see West Ferry DLR is missing. This is a common interchange, and at weekends if the Stratford branch is off it is the recommended transfer point from say Greenwich to City Airport/Beckton.
But if you are not familiar with it, it involves leaving the system completely, across the red line, out into the street, across two roads, and then back in on the eastbound side past the Oyster readers. And if you are not familiar you may touch out on exiting,and then touch back in, which s what the requirement is for crossing the red line. It sees this would lead to being charged for two journeys to stay withing the rules.
I always wondered what the rules are at West Ferry. I do wonder why the arrangements are kept a State Secret that have to be revealed by an FOI demand.
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Post by Chris M on Feb 23, 2010 12:54:55 GMT
Very often exiting a station and then reentering the station a short time later is counted as a single journey. I've posted this before but made a Debden-Canary Wharf DLR journey, spent ~5-10 minutes in the Jessops shop collecting an order, and then made a Canary Wharf DLR-South Woodford journey. I was charged only for Debden-South Woodford.
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Post by Deleted on Feb 23, 2010 17:40:55 GMT
Are there any stations at which you can travel to using your Oyster from Charing Cross only served by 2 or 3 tph? Knockholt only has an hourly service. What happens if you just miss the train and have to wait for the next one?
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Colin
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Post by Colin on Feb 23, 2010 18:09:43 GMT
Pass All I would say is the oyster rail services map on the TfL website does acknowledge the level of service offered at Knockholt as it carries the legend indicating it has less than 4 trains per hour. EDIT: actually, on reflection, there is no issue. I think some of you are confusing total journey time allowances with interchange allowances - the two are separate things. The interchange allowance will only start once you pass through the exit barrier. In terms of overall journey times, all Oyster journeys are now variable and so the frequency of service should have been factored in.
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Post by Deleted on Feb 23, 2010 18:55:02 GMT
You could still breach the 40-minute interchange time when changing from Embankment to a Knockholt-bound train, though.
(I'd never heard of the place. Apparently it has 2tph rather than one, but it'd still be feasible to exceed this if you faffed around, or if there was service disruption.)
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Post by Deleted on Feb 23, 2010 19:06:06 GMT
One thing that I did notice on my travels on Saturday is that using a replacement bus effectively counts as as out of station interchange. Also, with engineering works, I touched out at Goders Green then replacement bus to Belsize Park for a walk to Gospel Oak seems to have been treated as an out of station interchange, so presumably this are flexible for the likes of engineering works. I'm surprised they thought of the last one though.
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Chris M
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Post by Chris M on Feb 23, 2010 21:50:27 GMT
The system does seem very flexible. I got a Central Line replacement bus from Stratford to South Woodford a while back as part of a Central London (I can't remember where exactly) to Debden journey. The bus operator said there was no need to tap on the replacement bus, so my touches were Z1 in, Stratford out, South Woodford in, Debden out. When I looked at the journey history it had been treated as a single Z1 to Debden journey. It wasn't a quick bus journey either!
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Post by Deleted on Mar 6, 2010 14:09:26 GMT
20 minutes from barrier to barrier when changing at Canary Wharf from Jubilee to DLR, if you have never been there before and do not know the way through the labyrinth, is a challenge, especially given that the signing along the way is both poor and in some places actually conflicting. A recent visitor of ours from outside the UK who had to do this a few times, trying to follow the signage (didn't speak English, unable to ask directions, but used to Metro systems elsewhere), said they never went the same way twice. I guess I'm over-familiar with CW, as I work there, but there's clear signage from the platform out of the station, and as soon as you come out of the signposted exit, you can see the DLR line! I suppose CW DLR station isn't necessarily that obvious, but Heron Quays is pretty clear...
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Post by bicbasher on May 17, 2010 11:41:16 GMT
I've always changed at Heron Quays for the Jubilee at Canary Wharf, much more straight forward which is a osi.
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Post by Chris M on Aug 24, 2012 1:59:22 GMT
The latest (May 2012) OSI data has been released under the Freedom of information act. It can be downloaded in MS Excel spreadsheet format via What Do They Know?
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Post by Deleted on Sept 9, 2012 21:13:21 GMT
I see West Ferry DLR is missing. This is a common interchange, and at weekends if the Stratford branch is off it is the recommended transfer point from say Greenwich to City Airport/Beckton. I don't think the list is comprehensive at all, it seems that certain interchanges have been compiled based on information from here and there on an ad-hoc basis. Another example of a good OSI missing is between Euston Square and Warren Street, half the distance of Euston Square-Euston - which incidently IS present. Maybe all interchanges of a reasonable distance should be included by default - say anything under 0.5 miles, plus select interchanges over that distance mainly for NR stations. Cheers, TSM
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Chris M
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Post by Chris M on Sept 10, 2012 0:13:03 GMT
Westferry isn't an OSI because you are interchanging at the same station, even though each platform is technically a separate paid area. Last time I interchanged there (I was too busy reading my book and missed Poplar) I didn't touch out and in, but if I had I would hope the system is competent to convert Gallions Reach-Westferry-Westferry-Cutty Sark to Gallions Reach-Cutty Sark when the two touches at Westferry are within a certain time.
Just because an OSI is possible doesn't mean the system is set up to record it as one journey. Your suggested "all interchanges within 0.5 miles" rule wouldn't work in all cases. For example, Tower Hill-Aldgate would fall within that definition but wouldn't be a sensible OSI - >99% of people touching consecutively at those stations will be making two journeys. Remember short visits to OSI stations can cause problems with the journey maximum times if the system guess intentions wrong. I've menioned on here before the time I was charged two maximum fares between Paddington and Bayswater due to exactly that. I travelled from Debden to Paddington H&C to see a friend off from the mainline station, spending just under 20 minutes there, re-entering the network at the Circle Line barriers to travel onwards to Bayswater. A human can instantly see that that was two journeys, however as there is (or was at the time) a 20-minute window to make an OSI between the two Paddington LU stations it was interpreted as the continuation of a Debden-Bayswater journey, which had exceeded the maximum journey time from Debden.
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Post by flippyff on May 29, 2015 22:33:00 GMT
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Post by londoner on Nov 28, 2015 23:10:46 GMT
Is the purpose of having 40 minutes waiting time from LU to NR to account for people arriving at the station early ahead of departure?
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Post by spsmiler on Nov 28, 2015 23:50:48 GMT
Is the purpose of having 40 minutes waiting time from LU to NR to account for people arriving at the station early ahead of departure? More likely its to take into account that the train you are catching might be every 30 minutes and if you have just missed one then you may wish to have a cup of coffee (etc) before touching - in and going to the platform. Simon
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Post by spsmiler on Nov 28, 2015 23:58:06 GMT
I've always changed at Heron Quays for the Jubilee at Canary Wharf, much more straight forward which is a osi. I always avoid Heron Quays. Going via Canary Wharf has many advantages: its fully indoors and heated in winter / air-conditioned in summer (station platforms apart), whilst walking between stations its possible to visit some shops and or use the 'facilities', if desired. Obviously if visiting the shops there is not much time to linger, it all depends on which shops, what you want to buy and whether the possible cost of an extra journey is cost effective. Simon
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Post by Deleted on Nov 29, 2015 11:59:48 GMT
The thing that I find very wrong about OSIs is London Bridge tubes isn't an OSI between the 2 gatelines because some one who needs to use the lifts and is using PAYG is charged 2 journeys because the have to go out of one and back in the other one (I've done it in 3 minutes before)
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Post by Chris M on Nov 29, 2015 20:58:25 GMT
I've always changed at Heron Quays for the Jubilee at Canary Wharf, much more straight forward which is a osi. I always avoid Heron Quays. Going via Canary Wharf has many advantages: its fully indoors and heated in winter / air-conditioned in summer (station platforms apart), whilst walking between stations its possible to visit some shops and or use the 'facilities', if desired. Obviously if visiting the shops there is not much time to linger, it all depends on which shops, what you want to buy and whether the possible cost of an extra journey is cost effective. Simon You can do the same from Heron Quays - go down the stairs seen in this picture and you can find your way to the south side of Canary Wharf JLE station all indoors - it's a much longer walk than at street level though. The thing that I find very wrong about OSIs is London Bridge tubes isn't an OSI between the 2 gatelines because some one who needs to use the lifts and is using PAYG is charged 2 journeys because the have to go out of one and back in the other one (I've done it in 3 minutes before) I'd complain to TfL about that as it could be considered a breach of equality legislation if disabled people are charged for two journeys when interchanging at London Bridge when those who do not require lifts are only charged one.
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Post by Deleted on Nov 30, 2015 16:05:44 GMT
A few weeks ago I had a problem with the OSI between Finchley Road (Met) and Finchley Road & Frognal. I would normally have travelled from Harrow & Wealdstone for the journey I was making that day, but there was engineering works on that line, so I went from North Harrow. I was catching the first train of the day at Finchley Road & Frognal; when I got there the station was still locked up. By the time someone came to open up I had been waiting for more than the interchange time.
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Post by spsmiler on Nov 30, 2015 23:40:03 GMT
A few weeks ago I had a problem with the OSI between Finchley Road (Met) and Finchley Road & Frognal. I would normally have travelled from Harrow & Wealdstone for the journey I was making that day, but there was engineering works on that line, so I went from North Harrow. I was catching the first train of the day at Finchley Road & Frognal; when I got there the station was still locked up. By the time someone came to open up I had been waiting for more than the interchange time. I hope that you complained to TfL via the Oyster helpline. Simon
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