Lack of Platform Indication in Concourse Wemb.Park

Apart from certain times of the day (off-peak) there are only 2 (not 3?) platforms to head for - platform 2 northbound and platform 5 southbound. The staff at Wembley do not generally direct people to 1 or 6 as the service is sufficient enough from the local lines. The fast line platforms are generally considered set-down only platforms. There are occasions where - maybe due to late-running and such like - the Wembley stop is omitted from the fast line trains.

Platforms 2 and 5 are also the direct interchange platforms with the Jubilee line.

Basically, platforms 1 and 6 see a pretty infrequent and not wholly reliable service, so stick with the much more reliable local services. If these are disrupted, staff are tasked with directing customers to alternative platforms.

In all honesty, regardless of staff at Wembley, this really is one of those occasions where we should have left the station as a "local lines only" calling point.

There have never been train describers on platforms 1 and 6 to announce fast line trains, and the staff currently have little precise knowledge especially on the southbound, of the exact location or departure order of those trains coming in on the fast lines.

There is a 5-minute service from both slow platforms, which is actually more frequent than many central area services (Circle, H&C, Met).

If the fast services were factored in to the mix properly at Wembley, I wonder how many complaints would then be made because certain services departed after the local, or didn't call at all, or arrived at Harrow after the local etc. etc. etc.

The station is simply not laid out to give easy access to/from the local/fast platforms. Therefore, rather than calling you back to the fast platform for a service you are unlikely to catch in time, they play the safe card of leaving you where you are.

The Met timetable is one of the few published timetables (in regards to actual timings at each station.) Get hold of a copy and you work out when a train is due on platform 1 or 6 and go there yourself. Just because Tesco sells baked beans, does not mean a personal escort will know you want to find them each time you shop if you see what I mean.

I always thought that the stops there were for crewing reasons and it was just convienient to open the doors at the same time, I agree that no-one is really bothered to use them.

It's even more stupid that we have crew reliefs on platforms 1 and 6 as there is no direct link from the canteen. The T/Ops have to go down to platforms 2/5 then up and over to 1/6 and vice versa for the T/Op being relieved!

As an ordinary traveller, I was under the impression that all fast and semi-fast trains serve Wembley Park at all times except during the peak hours, when they run non-stop between Finchley Road and Harrow-on-the-hill. Well, at least that's what it says on the line diagrams inside the cars.

Anyone able to confirm if the timetable goes like that as well or not? (I know that trains don't always run exactly according to the timetable, especially given the complex structure of the Met.)