Yes the TfL meeting cycle has come back to life after the distraction of the General Election. There is a Customer Services & Ops Performance Cttee next week - select 13 July on the web page linked to below.
1. Update on ticketing matters and Oyster including the new Oyster App 2. Cashless trams 3. The main Customer Services report 4. Update on the fine tuning of the LU Stations Ops Plan - more staff, highlighting help points / info panels etc etc 5. Future mobility models - includes Demand Responsive Services like Uber run buses, Citymapper bus routes, shared taxis and autonomous vehicle technology.
There's also stuff on taxi and private hire, travel demand management and international benchmarking for those who may be interested.
Does cashless trams imply new ticket machines that only accept card payments, or simply not stocking the existing machines with cash and not accepting notes and coins?
Removal of all ticket machines from all tram stops and customers having to use Oyster PAYG, contactless or valid season tickets and permits / passes in smart or paper form. It would be the same as the bus network. This avoids capital renewal costs for new ticket machines, upgrades for coin and note changes plus all the cash / ticket servicing, handling, banking and maintenance costs.