Customer Services and Ops Performance Ctte July 2017
Jul 5, 2017 22:18:03 GMT
Tubeboy, MoreToJack, and 1 more like this
Post by snoggle on Jul 5, 2017 22:18:03 GMT
Yes the TfL meeting cycle has come back to life after the distraction of the General Election. There is a Customer Services & Ops Performance Cttee next week - select 13 July on the web page linked to below.
tfl.gov.uk/corporate/publications-and-reports/customer-service-op-performance
Items of interest are
1. Update on ticketing matters and Oyster including the new Oyster App
2. Cashless trams
3. The main Customer Services report
4. Update on the fine tuning of the LU Stations Ops Plan - more staff, highlighting help points / info panels etc etc
5. Future mobility models - includes Demand Responsive Services like Uber run buses, Citymapper bus routes, shared taxis and autonomous vehicle technology.
There's also stuff on taxi and private hire, travel demand management and international benchmarking for those who may be interested.
tfl.gov.uk/corporate/publications-and-reports/customer-service-op-performance
Items of interest are
1. Update on ticketing matters and Oyster including the new Oyster App
2. Cashless trams
3. The main Customer Services report
4. Update on the fine tuning of the LU Stations Ops Plan - more staff, highlighting help points / info panels etc etc
5. Future mobility models - includes Demand Responsive Services like Uber run buses, Citymapper bus routes, shared taxis and autonomous vehicle technology.
There's also stuff on taxi and private hire, travel demand management and international benchmarking for those who may be interested.
