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Post by Deleted on Mar 10, 2016 20:36:38 GMT
Farringdon station - Small mistake in their signage.
They have a sign saying where you can buy your annual season ticket, now that their ticket office has gone - they failed to mention that you could still buy annual seasons, or indeed any season ticket, at the brand new Crossrail/Thameslink ticket hall just opposite them!!
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Post by causton on Mar 10, 2016 20:59:55 GMT
Why would they care about that?
Unfortunately TfL wouldn't want Thameslink to get the money for selling the season ticket, so they wouldn't mention it.
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Post by superteacher on Mar 10, 2016 21:18:09 GMT
Why would they care about that? Unfortunately TfL wouldn't want Thameslink to get the money for selling the season ticket, so they wouldn't mention it. Serves them right for inconveniencing their own customers! |
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Post by stapler on Mar 11, 2016 8:01:55 GMT
Did I not read somewhere that Thameslink are also thinking of reducing/closing booking offices at their central stations?
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Post by crusty54 on Mar 11, 2016 21:27:02 GMT
btw, that is not the Crossrail ticket office.
Still under construction next door.
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Post by brigham on Mar 12, 2016 15:53:21 GMT
Another example of non-integration.
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Post by snoggle on Mar 12, 2016 20:22:52 GMT
btw, that is not the Crossrail ticket office. Still under construction next door. I think it is true that ticket offices have been descoped from all central area / shared with LU Crossrail stations anyway so nothing will be under construction other than a POM enclosure and banking area. |
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Post by crusty54 on Mar 13, 2016 6:50:17 GMT
btw, that is not the Crossrail ticket office. Still under construction next door. I think it is true that ticket offices have been descoped from all central area / shared with LU Crossrail stations anyway so nothing will be under construction other than a POM enclosure and banking area. Will have to wait and see. Certainly the Crossrail entrance will be to west of the Thameslink one to cope with passenger numbers. They're spending a lot of money on the ticket offices at the existing stations. |
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Post by snoggle on Mar 13, 2016 18:10:01 GMT
I think it is true that ticket offices have been descoped from all central area / shared with LU Crossrail stations anyway so nothing will be under construction other than a POM enclosure and banking area. Will have to wait and see. Certainly the Crossrail entrance will be to west of the Thameslink one to cope with passenger numbers. They're spending a lot of money on the ticket offices at the existing stations. Agreed because those offices a) are in poor condition like the rest of the inherited stations. It's no shock that they are being smartened up. b) must stay in service under the terms of the franchise / concession contract. TfL will not, at this stage, want to seek to remove the facility and go through all the statutory consultation process which is mandated for National Rail service changes. c) are likely to be a political hot potato that the Mayor and SoS for Transport won't want on their plates any time soon. They will want Crossrail brought into service and settled down before changes to retailing are contemplated. I was very careful to refer only to those offices under LU control in the central area. They are NOT subject to regulatory control and I have been through the plans and a number have been changed to remove ticket offices. Our first live example is Tottenham Court Road - no ticket office there. I believe that Whitechapel's plans have had the ticket office removed. Two places I don't know about are Custom House and Woolwich - they'll be MTR Crossrail operated AFAIK and are new NR stations. Interestingly the Crossrail Concession Agreement has been published but bits are redacted. It's a huge document but from a quick look through I can't find specific ticket office hours as they are cross referenced in the Ticketing and Settlement Agreement apparently. It is clear though that MTR Crossrail can, if they wish and with RfL's agreement, seek to change ticket office hours but require SoS agreement. It's also clear that almost all stations will be gated (4 won't be) and they have to be kept in service for the full service day. The Agreement also has a detailed schedule explaining how the new train fleet will be introduced. Looks to be worth a read but any comments will need to be in a different thread.  |
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Post by crusty54 on Mar 13, 2016 18:52:42 GMT
The ticket offices are not just being smartened up.
The staff facilities are being updated to a fairly high degree.
Once the ticket office closes each day the stations are staffed by agency employees.
This is probably different to the arrangements at Farringdon Thameslink.
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