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Post by charleyfarley on Dec 12, 2011 15:35:07 GMT
If you think back to the dim dark days of Silverlink Metro prior to the closing weeks of 2007, I think you will agree that London Overground has performed miracles with their improvements and upgrades, and the taking over of the old ELL was a stroke of genius allowing extensions at both ends. Of course it takes more than improvements to the infrastructure to make a service work, and immense thanks are due to the ladies and gentlemen who actually operate the services, and offer profuse apologies when things don't go quite right. The live announcements are always made in a comforting cheerful tone as though the person is happy in his/her job, and feels genuine concern over the delay. Thank you.
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Deleted
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Post by Deleted on Dec 12, 2011 16:25:43 GMT
If you think back to the dim dark days of Silverlink Metro prior to the closing weeks of 2007, I think you will agree that London Overground has performed miracles with their improvements and upgrades, and the taking over of the old ELL was a stroke of genius allowing extensions at both ends. Of course it takes more than improvements to the infrastructure to make a service work, and immense thanks are due to the ladies and gentlemen who actually operate the services, and offer profuse apologies when things don't go quite right. The live announcements are always made in a comforting cheerful tone as though the person is happy in his/her job, and feels genuine concern over the delay. Thank you. Totally agree - but more seats in the Class 378's would be a welcome addition. As an aside how well would Boris fit on one of the existing seats? ;D XF
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Post by trt on Dec 12, 2011 17:18:35 GMT
Tsk, if there were more seat on a 378, you couldn't cycle down the inside from one end to the other.
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Post by Deleted on Dec 12, 2011 18:08:49 GMT
Tsk, if there were more seat on a 378, you couldn't cycle down the inside from one end to the other. No brainer then XF
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Post by Deleted on Dec 12, 2011 21:49:09 GMT
I've noticed that some of the conductors on the NLL are now making service update announcements prior to interchange stations. E.g. the other day passengers were warned of a suspension on the Victoria line just before arriving at Higbury. Not sure if they are checking this on their smartphones or updates get radioed in, but it's a nice touch.
I was a Silverlink passenger and it's just unrecognisable. The only thing I miss is being able to stare out of the window!
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Post by redbond on Dec 12, 2011 23:56:35 GMT
As an ELL driver it is appreciated and you are most welcome!
Crinet, on the ELL there's usually a GSM-R prerecorded broadcast a few stations before announcing if there's any suspension or disruption and to give an announcement, not sure on the NLL with conductors but probably on their smartphones yes, or driver passing on the message.
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Post by dazz285 on Dec 13, 2011 5:07:15 GMT
Conductors have now started to be issued with new smart phones that have apps pre-installed..
And as a NLL, WLL & DC Driver ... Your comments are appreciated :-)
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Post by uzairjubilee on Dec 13, 2011 7:16:18 GMT
I must echo this. Silverlink was grim. Awful service and awful trains, and it always seemed as if there was no one on hand to help. Whereas the case now is completely the opposite. Thanks red bond and Dazz285!
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Post by v52gc on Dec 13, 2011 8:15:27 GMT
It shows how things can change for the better once gets investment.
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Post by charleyfarley on Dec 13, 2011 17:18:54 GMT
Now that the London Overground network is rather substantial, is there any likelihood of a London Overground Day (or Weekend) Rover ticket. Even taking the two inherited lines by themselves, there are many interesting locations along each of the lines that deserve exploration. London Overground is not merely for commuters - it can be for local tourists, happy to be repeatedly getting on and off along the same line.
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Post by Deleted on Dec 13, 2011 17:34:40 GMT
Now that the London Overground network is rather substantial, is there any likelihood of a London Overground Day (or Weekend) Rover ticket. Even taking the two inherited lines by themselves, there are many interesting locations along each of the lines that deserve exploration. London Overground is not merely for commuters - it can be for local tourists, happy to be repeatedly getting on and off along the same line. Isn't that what Travelcards are for? There's not a lot of the network outside Zone 5.
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Post by chrisvandenkieboom on Dec 13, 2011 17:57:05 GMT
The DLR has those tickets (cheaper than Travelcards I think but can only be used on the DLR), so why shouldn't LO have them?
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Post by superteacher on Dec 13, 2011 21:41:52 GMT
Totally agree about LO - the system is almost unrecognisable from its Silverlink days in every aspect. And the passenger usage has gone through the roof. Just goes to show that passenger numbers will nearly always increase with a frequent, reliable and safe service.
Bearing in mind the success of LO, it is inconceivable to think that the NLL was on the Beeching list!
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Dom K
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Post by Dom K on Dec 13, 2011 21:46:33 GMT
Totally agree about LO - the system is almost unrecognisable from its Silverlink days in every aspect. And the passenger usage has gone through the roof. Just goes to show that passenger numbers will nearly always increase with a frequent, reliable and safe service. Bearing in mind the success of LO, it is inconceivable to think that the NLL was on the Beeching list! I wish that LO would take over all of London's suburban railways and transform in the same way... but I think this maybe a dream for now
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Post by Deleted on Dec 13, 2011 23:08:28 GMT
I must echo this. Silverlink was grim. Awful service and awful trains, and it always seemed as if there was no one on hand to help. Whereas the case now is completely the opposite. Thanks red bond and Dazz285! Go back to Network South East days and it was even worse! You were lucky to have an hourly service on the Gospel Oak - Barking line. Very often one of the DMU's would break down and the service would literally be abandoned. No Sunday service at that time either Silverlink started, perhaps grudgingly at making selective improvements... I do agree that things have come a long way, and if things continue to become ever more popular, we might need platform extensions really soon! Bit like the DLR... Praise is due to all those who worked so hard to give us this railway.
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slugabed
Zu lang am schnuller.
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Post by slugabed on Dec 14, 2011 8:24:49 GMT
I've aid it before and I'll say it again....The Goblin line has been utterly transformed (in a positive way) by LO. 15min service...which to me is "turn up and go"....new stock which looks like a proper train: has real seats,is quiet,smooth and does not smell...stations which have been tidied up and given their first lick of paint paid for in Decimal Currency,staff at every station pretty much all the time...it's often easy to knock the public transport system but here praise is richly desrved. Of course the old atmosphere of slam-door DMUs and Semaphore signals is a source of nostalgia and I'd love to see that once more,but being realistic,and compared to the nadir of Silverlink operation,LO has achieved a minor miracle. And the amount of goods traffic on the line is phenomenal these days.....roll on electrification and through passenger services.For the first time in decads,the future of the Goblin looks very bright indeed.
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Post by Deleted on Dec 14, 2011 8:38:26 GMT
It is wonderful to see such praise from the LO passengers. LOROL is obviously doing a great job; would they be prepared to take over the MET?
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Post by bicbasher on Dec 15, 2011 0:01:58 GMT
Bar the 'early' finish times, you can't fault LOROL's running of the former Silverlink Metro franchise and the ELL has been a massive success.
They're also very quick in replying to customer complaints and acting accordingly.
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Post by Deleted on Dec 16, 2011 0:34:30 GMT
I have to admit to being one of TfLs greatest critics, but there is little doubt of the step-change in service delivery, provision etc - that various people have lobbied for since 1996! - that is welcome and long overdue. Our thanks to all staff involved, both management and those at the sharp end. Silverlink was a poorly resourced operation, and many of us are not surprised this operator, NatEx as a whole, has been squeezed out of it's rail operations. They put nothing forward to argue the case for service or station enhancements, so was it surprising they got the push? The 313s were given minimal refurbishment, beyond the appalling Ray Stenning Dairy Milk purple and lime green colour scheme (definitely his worst) which was not exactly flattering style on any Silverlink stock. The six 150s from Central for GO-B were similarly given a relatively basic overhaul at Wolverton, but we did get a launch lunch from them, but sadly not a farewell run on our cherished, but knackered 117s. To be fair the 150s were a step change, but the half-hourly service a disaster. I compare the operation now with Merseyrail, where 507s and 508s are a similar vintage to 313s, but a decent overhaul, as Southern has now done on the LOROL 313s, has transformed them, like the Merseyrail units, which were thought to be new around Liverpool. They could usefully use the 15 508s in store for three modest extensions, and peak expansion. Was it inept Silverlink management, or the ridiculous management structures of the privatised industry, that created these problems? Bit of both, but NatEx don't learn from their mistakes. I doubt if even Barbie will sort them out. 'Nuff said. My gripes with TfL are 3-fold: 378 seats and internal layout, Lack of GO-B electrification and crowded 2-car DMUs (nice seats though!), and evening train services, infrequency - 30 minute gaps unacceptable - and early service finish, all discussed many times in these topics. Come on TfL and LOROL, let's sort out the last two next summer after the Olympics. Lots of Brownie Points if you do Mr Murphy!
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Post by 21146 on Dec 16, 2011 0:47:05 GMT
Shows you what nationalistation does!
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Post by 21146 on Dec 16, 2011 0:49:26 GMT
Includes BR conditions. Taken over 2007, still no Boxing Day service in 2011. Shoudn't TFL standardise one way or other? BTW no one where I work wants to volunteer for 25/12 or 26/12 for flat money!
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Post by trt on Dec 16, 2011 10:26:02 GMT
The whole Boxing Day situation is a farce. I wonder what proportion of LUL staff use NR or LOROL to get into the middle of London? I mean, I can't see a SA being able to afford a pad in Kensington and Chelsea. So TfL are going to be ferrying people in by taxi just to stand around in hi-vis outside a padlocked station because there are no trains running. They should just fall in line with NR and closedown for the two days. Let the Boxing Day consumer-fest wait a day.
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castlebar
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Post by castlebar on Dec 16, 2011 11:06:09 GMT
My daugther in law lives in Central London and has been told by her employer, a Health Authority, that she MUST work on Boxing Day, apparantly it is her turn to be part of the emergency team for that day. With no LU, she will have to walk the seven miles each way before and after work. If one of the people calling for the strike has a heart attack in London on Boxing Day, would that be "karma"??
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Post by trt on Dec 16, 2011 11:23:15 GMT
Taxi.
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Post by Deleted on Dec 16, 2011 20:18:12 GMT
I too just want to repeat the above messages and say thank you to those of you at London Overground. In the times I've used it this year I've always appreciated how clean, safe and well looked after the trains and stations look and feel. I'm looking forward to the opening of the Surrey Quays - Queens Road Peckham stretch and LOROL takeover of the Inner SLL (even if some of those stations may lose their direct services to London terminals).
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Post by bicbasher on Dec 16, 2011 22:15:34 GMT
I too just want to repeat the above messages and say thank you to those of you at London Overground. In the times I've used it this year I've always appreciated how clean, safe and well looked after the trains and stations look and feel. I'm looking forward to the opening of the Surrey Quays - Queens Road Peckham stretch and LOROL takeover of the Inner SLL (even if some of those stations may lose their direct services to London terminals). The SLL will be the quirk in LO's network where the majority of statioms will stay with their current operator. Only Wandsworth Road and Clapham High Street will be taken over by LOROL, so they'll be two stations full of TfL branding with the rest with Southeastern or Southern signs. A shame as Peckham Rye and especially Queens Road Peckham could do with some much needed TLC. Going back to the late running, at least they've relented by offering a later service on the ELL until 0220 from H&I on New Years Eve. This has been an option since they have additional drivers ready for the SLL.
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Post by flippyff on Dec 17, 2011 19:14:37 GMT
Queens Road Peckham is going to gain a lift so will see a little work done on it.
Could the former goods(?) life at Peckham Rye be brought into passenger use?
Simon
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Post by bicbasher on Dec 18, 2011 0:24:19 GMT
Denmark Hill is also gaining lifts and an additional footbridge.
However if I recall, Denmark Hill and Queens Road Peckham are getting these improvements as part of the Access to All funding?
Peckham Rye would probably benefit the most if it was handed to LO, they currently have one working TVM and the ticket office doesn't accept Oyster.
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Post by superteacher on Dec 18, 2011 19:47:07 GMT
The whole Boxing Day situation is a farce. I wonder what proportion of LUL staff use NR or LOROL to get into the middle of London? I mean, I can't see a SA being able to afford a pad in Kensington and Chelsea. So TfL are going to be ferrying people in by taxi just to stand around in hi-vis outside a padlocked station because there are no trains running. They should just fall in line with NR and closedown for the two days. Let the Boxing Day consumer-fest wait a day. Yes it is a farce - London is one of the few world cities without a Christmsa Day service!
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Post by 21146 on Dec 18, 2011 23:39:28 GMT
The whole Boxing Day situation is a farce. I wonder what proportion of LUL staff use NR or LOROL to get into the middle of London? I mean, I can't see a SA being able to afford a pad in Kensington and Chelsea. So TfL are going to be ferrying people in by taxi just to stand around in hi-vis outside a padlocked station because there are no trains running. They should just fall in line with NR and closedown for the two days. Let the Boxing Day consumer-fest wait a day. Yes it is a farce - London is one of the few world cities without a Christmsa Day service! And without a Boxing Day service too it seems. BTW yes hundreds of taxis booked to bring staff to and from work on Christmas Eve and Boxing Day morning because of no NR services.
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