Phil
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Post by Phil on Nov 29, 2011 8:51:43 GMT
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Deleted
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Post by Deleted on Nov 29, 2011 9:46:35 GMT
My goodness, what a frightening set of circumstances, I suspect that the passenger, her rescuer and the driver all have sleepless nights as a result. This could have happened with any train anywhere and it is just reassuring that there was enough space between the lower parts of the train and the platform edge to allow her to survive. It is also noticeable that, apart from repositioning the OPO mirror, the report's recommendations are more waffly statements rather than definitive corrections. Hopefully it will be tackled in a positive manner rather than become a witch hunt.
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Phil
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Post by Phil on Nov 29, 2011 11:25:14 GMT
Another case of a passenger wilfully disregarding own safety! You jest (I hope.......)!!! Haven't you ever suddenly realized you were at your stop just as the doors started closing? Almost all humans have at some stage. And with a guard or a station SA, that just would not have happened. Anyway, you hard-hearted maintenance man, - read this bit: "Around 17 seconds after the train had arrived in the platform the driver pressed the ‘doors close’ button in the driving cab."Not 17 secs after doors open, mind you. Even if alert, if you've got several bags and aren't quick (elderly??) that ain't an awful lot of time.... unless you're already leaning on the doors willing them to open!In my view in this case the passenger was totally blameless; however if the doors had been open for 30secs or more I would have taken a totally opposite view.......
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Post by Deleted on Nov 29, 2011 11:40:25 GMT
The inevitable outcome of a passenger acting in a dangerous manner
We all have a responsibility to act in a safe manner which the lady in this case did not! Accidents like this have occured on manned stations as well.
The lady concerned did not sustain serious injuries according to the report which is a good to see.
XF
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Post by compsci on Nov 29, 2011 12:45:08 GMT
Having read the report, this reads like a classic railway accident in so much as several things went wrong in sequence, and if any one of these mishaps had not happened the accident would most likely have been averted.
It might seem trivial to state that if the OPO monitor had been visible from the stopping point all would have been well, but somehow this apparently simple requirement was missed at several levels.
Assuming that appropriate standards are followed, this accident doesn't provide justification that OPO is inherently dangerous. The worrying part is that such obviously flawed setups exist.
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Post by trt on Nov 29, 2011 15:20:18 GMT
From the summary given, I would suggest that many and repeated failures at management level to follow quite specific inspection and supervision requirements was at the heart of this unfortunate sequence of events, starting with whoever it was who signed off for the OPO monitor replacement works in 2003 right up to 2010's failure to perform cab rides.
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Phil
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Post by Phil on Nov 29, 2011 15:23:40 GMT
The worrying part is that such obviously flawed setups exist. As usual, you've put my long post into a tiny nutshell Twas the point I was trying to make - passenger wasn't drunk or out of her mind, just a tad careless. Shouldn't have been possible.....
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Post by trt on Nov 29, 2011 16:40:43 GMT
@rt 1. Supposing it is standard practice to run boxes of frozen burgers through a metal detector before shipping them out, because it's been found that on rare occasions a chunk of metal chips off a gear-tooth in the meat grinding machine and it can get into the product. 2. Suppose as well that a procedure is in place that requires that a metal detector be tested before each shift begins by passing a standard 'phantom' through. 3. I don't know or care if you are veggie or wouldn't eat a frozen burger to save your life, but just suppose that you bite down on a bit of sharp metal in a burger and cut your mouth.
Common sense would dictate that there might be bone or something hard in your burger, but you trust your food manufacturer to do everything reasonably within their power to prevent this kind of contamination. Wouldn't you want the system investigated to find out why that had happened? The manufacturer would like to know if their managers / supervisors aren't following procedures, I bet.
I used this example because that's exactly what happened to me when I was temping in a meat packing plant as a student in the 80s. I had a case knife in my coat pocket and when I switched lines to the other metal detector, it went off and shut the line down. The detector on line A was faulty and had been for up to five days, which was the last recorded time a phantom had been run through it. When I rechecked a sample of boxes that had been passed by A, I found 7 boxes with pea-sized lumps of metal in them. Rather than recheck the 20,000 cases, the supervisor just let it go. I went above their head, even as an agency worker, and it turned out that only six out of the twenty supervisors had ever signed the machine off as tested. I wasn't ever asked to work there again, BTW.
And that's why preventable accidents happen. Accidents DO happen, yes, but in this case the severity of the incident was increased by a series of management and procedural failures. The fact that the woman fell down the gap was her fault. The fact that the train started and endangered her life was a combination of the driver, management and planning.
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Colin
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Post by Colin on Nov 29, 2011 17:18:02 GMT
I am not hard hearted at all but I really am fed up of of the politically correct world that lays blame everywhere except where it is due. There is more than one issue here but the 'accident' was due entirely to the passenger disobeying the rules and displaying a distinct lack of common sense. You started off so well......and then followed it up with a complete contradiction!! The driver over ran the platform by 3 metres and didn't bother to properly check the platform/train interface before departing - I'm astounded that he's basically got away with gross negligence. What if she had died? Still be all her own doing would it? I somehow doubt it very much - the driver would quite rightly be up on a manslaughter charge. EDIT: Almost forgot to add.........the point is proven in that had the driver not moved the train and the victim retrieved unharmed, there would have been no RAIB report as the incident would have passed by un-noticed.
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Post by trt on Nov 29, 2011 17:43:53 GMT
Colin. The driver didn't overrun. If anything he stopped short! The OPO monitor was three and a half meters before the 8 car stop, and (from 2003, following replacement works) wasn't angled so that it was 100% visible from the cab. It's true he failed to make a proper train check before departing, but there was a culture of improper train checks that was not addressed by management! If the RAIB can find the data to support their conclusion that there was a problem with the monitor and lax train checks by simply examining the driving records, the TOPC should be doing the same thing as routine.
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Colin
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Post by Colin on Nov 29, 2011 17:56:55 GMT
Colin. The driver didn't overrun. If anything he stopped short! My apologies - I read "beyond the DOO monitor" as the driver having over ran. I consider myself duly corrected! That's quite a ridiculous distance between the monitor and the stopping mark - and nobody bothered to do anything about it! Anyway - fact remains that the driver was negligent in my eyes. Yes she might have been less injured if she wasn't held in position........but she probably wouldn't have injured at all if the train hadn't moved!!
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Post by chrisvandenkieboom on Nov 29, 2011 18:14:00 GMT
Only hurt a little maybe by the doors. The driver should have moved towards the DOO monitor or something... hopefully this will never, ever happen again, but unlikely...
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Ben
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Post by Ben on Nov 29, 2011 19:55:35 GMT
Colin; would have been less of a problem if the OPO monitor was facing towards the driving cab, but it wasn't. Thus the driver had to compromise between where he was told to stop (stopping mark) and where it would have been best for him to stop (adjacent monitor).
Reading the rather duller parts of it, it just reveals a culture of departments and managers not having a clue whats going on/not being bothered that things might be different to how envissaged, and a good few being under an impression it wasn't there job in the first place.
The lesson of this isn't about OPO or unstaffed stations, or drunk passengers, but afaisi, sloppy, half-arsed jobs done by uncoordinated persons/groups without any checks or balances, or though given to interdependance of systems.
RT: Yes, its very apparent that passengers especially when drunk make bad choices, and have always done so. Lots and lots of incidents; people must be sick of repeating themselves. So how can you, on the one hand, recognise that passengers have always made stupid and dangerous choices; yet on the other, have as a core assumption of a safety arguement, that passengers don't make stupid and dangerous choices?
Thing is whilst the majority of people use the system safely there will be occaisions when people dont for whatever reason. Specifically in this case the driver did not, and could not, fully check to see his train was safe to depart after closing the doors. If this wasn't necessary atall then there would be no need for CCTV/Monitors, Guards, or dispatch staff on platforms. Either theres a need to see if everythings ok (and that it is), or there isn't.
That the girl made a poor choice is unquestionable, but her experience will doubtless instill a greater sense of fear. The most useful thing to come from this report is revealing the institutional ambivilance and lack of proceedure following by the two companies involved.
As an aside, is Brentwood not being extended to 12 carriage formation for XR?
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Post by norbitonflyer on Nov 29, 2011 20:16:08 GMT
Almost forgot to add.........the point is proven in that had the driver not moved the train and the victim retrieved unharmed, there would have been no RAIB report as the incident would have passed by un-noticed. That's what puzzles me - why did this relatively minor incident merit an RAIB report? There was a similar incident a few years ago at my local station, but there was no inquiry at all. (There are differences: it was broad daylight: the passenger was trying to board the train, but fell right underneath: the train had a guard, and there was a despatcher on the platform: consequently the train didn't move; the passenger was hospitalised).
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Post by suncloud on Nov 30, 2011 0:40:45 GMT
I feel it is important to note that RAIB investigations are about identifying industry learning points following an incident with a view to preventing accidents in the future, not apportioning blame. While there is a limit to how much a TOC can do to control the actions of a tipsy/sleepy passenger, by looking at all factors and identifying failings, in procedures or training or equipment etc. these can be addressed. While this passenger could be considered to have put herself at risk, factors (such as the incorrect relationship of stopping marker to DOO monitors) noted in this report increase risk to all passengers and to staff...
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Post by v52gc on Nov 30, 2011 9:46:51 GMT
Two points: 1- "Obstructing the doors can be dangerous" 2- OPO drivers should check the entire PTI after getting a pilot light.
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Post by trt on Nov 30, 2011 10:21:38 GMT
It's a classic risk management failure.
Quantify risk as the product of probability and impact. Prioritise risks. Implement a risk control/reduction strategy. Monitor and review that strategy.
The example I gave earlier was a failure in another industry which I believe people would also find unacceptable. So when the Evening Standard fills its pages with vitriol directed at transport workers striking over unacceptable changes to risk reduction strategies (aka The Rulebook), it would be well for the public to reassess just what they expect from the system. If the travelling public didn't get drunk, wear high heels, lug enormous bags around at rush hour, make a dive for the closing doors, always left plenty of time to catch the last tube etc, then they could rightly complain.
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castlebar
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Post by castlebar on Nov 30, 2011 10:29:31 GMT
+ 1
Well said, trt, - although occasionally, lugging enormous bags at rush hour is sometimes unavoidable
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Post by v52gc on Nov 30, 2011 11:02:29 GMT
+ 1 Well said, trt, - although occasionally, lugging enormous bags at rush hour is sometimes unavoidable And often proves to be a valuable and memorable life experience!
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rincew1nd
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Post by rincew1nd on Nov 30, 2011 19:21:21 GMT
Almost forgot to add.........the point is proven in that had the driver not moved the train and the victim retrieved unharmed, there would have been no RAIB report as the incident would have passed by un-noticed. That's what puzzles me - why did this relatively minor incident merit an RAIB report? There was a similar incident a few years ago at my local station, but there was no inquiry at all. (There are differences: it was broad daylight: the passenger was trying to board the train, but fell right underneath: the train had a guard, and there was a despatcher on the platform: consequently the train didn't move; the passenger was hospitalised). [Rincew1nd's underlining]I suspect the RAIB investigated this case because there was a failure in the system which led to the accident and also because the potential outcome could have been much worse. In the incident you have described the system worked to prevent a similar thing happening. There has to be a gap, there is no getting away from having a gap, and the gap can vary in size, the RAIB recognise this is a natural hazard of rail travel. If there is a gap, big enough to fit a person down, then the chance exists of someone falling down it; what is special about this case is that the train moved off with someone in the gap - that is what really should not have happened.
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Post by Chris M on Dec 8, 2011 21:01:44 GMT
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Post by londonstuff on Dec 8, 2011 21:18:07 GMT
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rincew1nd
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Post by rincew1nd on Dec 8, 2011 21:31:19 GMT
Initially this was reported locally as someone running for the last train, the image being that the doors closed infront of her and the train moved off as she came skidding to a halt. I believe North West Ambulance Service's quote on this BBC web-page says a lot about her injuries. I'm not sure if DOO would have made any difference in this case. We shall see.
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mrfs42
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Post by mrfs42 on Dec 8, 2011 21:45:15 GMT
A tragedy but not really something you could blame Merseyrail for. Of course the RAIB report will almost certainly not mention that passengers have a responsibility for their own safety too. Absolutely nothing that you could blame Murkyrail for at all. A very unfortunate collision of events, I don't think even with continuous monitoring OPO would have made much difference: passengers *do* have a responsibility for their own safety.
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rincew1nd
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Post by rincew1nd on Dec 8, 2011 22:04:13 GMT
When I recently went on a trip to Hoylake, I did notice that the inside of the doors had "Mind the gap" printed on them. As I've said above; there will always be a gap, it can be minimised, but at the end of the day: Mind the gap.
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Post by trt on Dec 16, 2011 11:22:23 GMT
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Post by suncloud on Dec 17, 2011 1:07:22 GMT
And this is why incidents PTI incidents should be investigated, even when the person concerned could be regarded as 'at fault' (through drink or disregarding safety instructions). Lessons can be learned that may reduce risk of a future incident.
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