Deleted
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Post by Deleted on Jul 21, 2008 22:12:55 GMT
Up till now I have had an Adult Oyster with my Young Persons Discount on it, but now have a 16 plus Oyster which is cheaper, but need to transfer funds across from one to the other. It says I cannot do it online because it is 16 plus, and advises me to call the Oyster Helpline. Having a bad experience of the Helpline I was wondering if the same thing could be done at a LU Ticket office?
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Ben
fotopic... whats that?
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Post by Ben on Jul 21, 2008 22:27:57 GMT
Its possible; I've had it done before, but for some reason its desperately frowned upon.
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Deleted
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Post by Deleted on Jul 21, 2008 23:05:43 GMT
I'll go somewhere where its dead quiet and the person in the ticket office is begging for someone to come along to do something  |
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Deleted
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Post by Deleted on Jul 22, 2008 10:14:35 GMT
I'll go somewhere where its dead quiet and the person in the ticket office is begging for someone to come along to do something :) I'll propose Oakwood, 6:30am! ;) They haven't got an SA to talk to until 7... |
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Deleted
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Post by Deleted on Jul 22, 2008 16:30:50 GMT
Refunding a PAYG balance on an Oystercard shouldn't take too long. No paperwork. There is a limit, £5 I seem to remember. It's longer if you're handing back the Oyster card itself but only by about 2/3 mins.
Word of warning - if you've paid for the PAYG using "multiple tenders" i.e. by cash and by debit card, the system will throw a wobbly and the only thing the clerk can do is to enter a ZERO refund and the refund will be sent by Oyster customer services.
Probably better to go to a busier Z1/2 station, the clerks would be used to undertaking the procedure more than a clerk out in zone 6.
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Deleted
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Post by Deleted on Jul 27, 2008 19:48:45 GMT
Went fine, all the bloke at the ticket office did was touch one oyster with the money on it, press a few buttons then touch the other one and hey presto - £13 transferred!
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