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Post by metrider on Oct 26, 2011 5:48:27 GMT
A quick word in praise of the staffers on this thread, to see, hear and understand what goes on when problems occur is a great insight into something I'd ordinarily have no opportunity to hear. The closest would be a sorry letter and a travel voucher. So thanks so much for the detail you guys provide...... Well said. Thanks guys!
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North End
Beneath Newington Causeway
Posts: 1,769
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Post by North End on Oct 26, 2011 6:32:41 GMT
Thanks to you both for the positive feedback. I for one am always glad to offer the true explanation of why things happen. Even though it is only this community that sees the true story of some events, at least it goes a little way to educating the masses. We'll never get it right all of the time. Hindsight is a wonderful chap, and he's always sat in the management's pocket the next day, but quite often we have minutes and sometimes seconds to react and make far-reaching decisions. We can fully understand why some on here (and of course elsewhere) get extremely worked-up about some aspects of our service. After all you have to pay for it, and quite often it's the difference between a relaxed journey home after a hard day, or a whole heap of more tension that is just not needed. We honestly do our best to keep things as smooth as we can. Just as a footnote, this evening everything ran extremely smoothly, with minimal delays everywhere apart from a couple of defective trains around 2100hrs. And all the Cheshams made it there - including 465 ;D Sums up the railway quite nicely. Even when the best laid plan is put in to place, the unknown always lurks around the corner. If one thinks about the number of processes and people needed to get a train running, it's easy to see how things can go wrong easily.
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Deleted
Deleted Member
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Post by Deleted on Oct 27, 2011 0:46:25 GMT
Thanks to you both for the positive feedback. I for one am always glad to offer the true explanation of why things happen. Even though it is only this community that sees the true story of some events, at least it goes a little way to educating the masses. We'll never get it right all of the time. Hindsight is a wonderful chap, and he's always sat in the management's pocket the next day, but quite often we have minutes and sometimes seconds to react and make far-reaching decisions. We can fully understand why some on here (and of course elsewhere) get extremely worked-up about some aspects of our service. After all you have to pay for it, and quite often it's the difference between a relaxed journey home after a hard day, or a whole heap of more tension that is just not needed. We honestly do our best to keep things as smooth as we can. Just as a footnote, this evening everything ran extremely smoothly, with minimal delays everywhere apart from a couple of defective trains around 2100hrs. And all the Cheshams made it there - including 465 ;D Funnily enough it didn't turn up at the correct time! Train 432 turned up at the time 465 would normally turn up
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Post by citysig on Oct 27, 2011 9:58:42 GMT
On Tuesday evening, if the train was showing 432 then that was an error. Everything ran more or less bang on time, and we checked the progress of 465 due to it's regular mention on here. A train running 20+ late would have stood out like a sore thumb that evening.
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Deleted
Deleted Member
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Post by Deleted on Oct 27, 2011 10:43:21 GMT
On Tuesday evening, if the train was showing 432 then that was an error. Everything ran more or less bang on time, and we checked the progress of 465 due to it's regular mention on here. A train running 20+ late would have stood out like a sore thumb that evening. Any train running 2+ late would have stood out!
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Deleted
Deleted Member
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Post by Deleted on Oct 28, 2011 8:41:32 GMT
On Tuesday evening, if the train was showing 432 then that was an error. Everything ran more or less bang on time, and we checked the progress of 465 due to it's regular mention on here. A train running 20+ late would have stood out like a sore thumb that evening. The driver said (to me personally) that he was stuck behind delayed trains going into the city because of the incident at Embankment and again coming out of the city, and was indeed train 432 running 20 late. Also confirmed by the fact that on 465 drivers usually change over at Harrow North, but there was no changeover Tuesday evening.
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Post by citysig on Oct 28, 2011 8:49:43 GMT
Then you are talking about Wednesday evening. My post related to Tuesday evening.
On Wednesday evening, 432 did indeed run in the path of 465, and 465 made another visit to Amersham as it was right behind. Both were delayed in the city due to congestion caused partly by the incident at Embankment (Circle Line trains needing to be turned back).
However, as you saw, regardless of train number, the station of Chesham was served adequately (alongside the other 32 Met Line stations we have to be just as concerned about).
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Deleted
Deleted Member
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Post by Deleted on Nov 4, 2011 17:31:27 GMT
Ok...anyone know why 17.23 baker street to is all stations tonight. Feels like someone is trying to make a point!
It's Friday 4th nov if anyone can see what's been going on...
Thanks.
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Deleted
Deleted Member
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Post by Deleted on Nov 4, 2011 17:46:17 GMT
Ok. Whoever just turned it back into a fast, thank you!
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Post by metrider on Nov 4, 2011 21:44:08 GMT
Ok. Whoever just turned it back into a fast, thank you! Does that mean that I need to get a smart-phone now, so I'll be able to vote for the destination of whatever train I'm on? ;D
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Post by chrisvandenkieboom on Nov 5, 2011 10:13:38 GMT
Ok. Whoever just turned it back into a fast, thank you! Does that mean that I need to get a smart-phone now, so I'll be able to vote for the destination of whatever train I'm on? ;D Nah, you can always text to a premium number of which all the proceeds go to MetControl. Costs approximately 50 pounds, cost may vary if Ceiling Cat is in a good mood.
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