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Post by tom73 on Jun 22, 2018 19:08:07 GMT
North Acton is the last opportunity to change from a West Ruislip service to wait on the platform for their Ealing Broadway service or vice versa. There are no station announcements whatsoever and only the occasional driver announcements. On top of that, the departure boards at North Acton and the front of the approaching train are hard to read (whoever thought small deep reddish orange lettering was a good idea?). Complained to LU three months ago but no response/acknowledgement.
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Post by superteacher on Jun 23, 2018 0:04:52 GMT
North Acton is the last opportunity to change from a West Ruislip service to wait on the platform for their Ealing Broadway service or vice versa. There are no station announcements whatsoever and only the occasional driver announcements. On top of that, the departure boards at North Acton and the front of the approaching train are hard to read (whoever thought small deep reddish orange lettering was a good idea?). Complained to LU three months ago but no response/acknowledgement. If you don’t get a reply from LU, take it to London Travelwatch. Most drIvers do a manual announcement at North Acton and Leytonstone, but I’m pretty sure that there is a requirement for all drivers to do it. |
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Post by aslefshrugged on Jun 23, 2018 4:41:36 GMT
It is a requirement that all drivers make a PA at North Acton (and Leytonstone), stating the destination of the train and advising passengers for the other branch to change.
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Post by jimini on Jun 23, 2018 9:47:41 GMT
Is there any particular reason why these aren't built into the onboard automated announcements? It seems to manage all the other "change for" ones, and they've recently updated them too to include TfL Rail etc. Seems like an easy win to me.
For the station platform announcements: again, they've introduced these on many platforms now (Mile End springs to mind), are there any noise abatement orders etc. that prevent TfL from putting these in at Leytonstone and North Acton I wonder?
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Post by Deleted on Jun 23, 2018 10:15:00 GMT
Is there any particular reason why these aren't built into the onboard automated announcements? It seems to manage all the other "change for" ones, and they've recently updated them too to include TfL Rail etc. Seems like an easy win to me.
Well, you can always change at Holborn for the Piccadilly line regardless of whether the train is for Ealing Broadway or West Ruislip (or Ruislip Gardens or Northolt). I'm not sure the station by station announcements know where the train is going and that might make this a bit harder to achieve with the old technology.
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rincew1nd
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Post by rincew1nd on Jun 23, 2018 10:30:40 GMT
Also a human announcement in amongst the sea of automated ones generally makes people perk up and pay attention. However briefly.
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Post by Chris M on Jun 23, 2018 15:55:43 GMT
There can be a significant wait before the auto-announcer tells you the destination on a Central line train, such that the doors have closed and train departed before it's finished (Stratford eastbound is particularly bad for this).
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Post by banana99 on Jun 23, 2018 19:19:29 GMT
I wonder how many people suddenly realise that they are on the wrong train after the driver has finished their announcement? My guess is....not many.
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Post by aslefshrugged on Jun 24, 2018 3:34:39 GMT
There can be a significant wait before the auto-announcer tells you the destination on a Central line train, such that the doors have closed and train departed before it's finished (Stratford eastbound is particularly bad for this). Sonia no longer gives the destination at Stratford EB or WB, when they included London Overground and TfL Rail it was left off as it would have made the announcement longer than the 20 second peak dwell time. Bank is the only other place I can think of where the destination announcement is left off. Anywhere else if the doors close before the destination is announced then the driver has closed the doors early. The auto announcer will give the destination at North Acton if the driver doesn't make a PA themselves. |
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Post by jimini on Jun 24, 2018 12:20:04 GMT
Does the district line still do the same announcements when on approach to Earl's Court that I can remember from a few years back -- something like "The next station is Earl's Court. This is a District Line train to Wimbledon. Change for the Piccadilly Line and District Line services to other destinations"? Always thought that could be replicated on other lines where they diverge (a la North Acton and Leytonstone)..
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Post by goldenarrow on Jun 24, 2018 13:50:03 GMT
Does the district line still do the same announcements when on approach to Earl's Court that I can remember from a few years back -- something like "The next station is Earl's Court. This is a District Line train to Wimbledon. Change for the Piccadilly Line and District Line services to other destinations"? Always thought that could be replicated on other lines where they diverge (a la North Acton and Leytonstone).. Earls Court does indeed still announce for "District line services to other destinations". If it were chosen to add similar announcements for the Central line, it would most likely be in time with a package of alterations (New interchanges/Door side opening/Accessibility Reqs). |
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Post by Tomcakes on Jun 24, 2018 14:51:32 GMT
As stated above, though, there's a benefit in people being more likely to listen to a human PA rather than the routine automatic rabble.
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Post by t697 on Jun 24, 2018 22:33:55 GMT
As stated above, though, there's a benefit in people being more likely to listen to a human PA rather than the routine automatic rabble. But when the train is made RVAR compliant with both visual and audio automated announcements it is discriminatory to routinely give extra information in audio form only. I didn't write the Regs! |
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Post by tom73 on Jun 25, 2018 18:40:49 GMT
It is a requirement that all drivers make a PA at North Acton (and Leytonstone), stating the destination of the train and advising passengers for the other branch to change. I would say this happens roughly 60%-65% of the time with the remaining drivers apparently exercising their right to remain silent. |
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Post by patrickb on Jun 25, 2018 22:32:28 GMT
...and the front of the approaching train are hard to read (whoever thought small deep reddish orange lettering was a good idea?). This should be of greater concern. The display is illegible and you don't even know what to read with the low sun reflecting off it. The worst are the 'via' loop destinations. They are clearly time expired and need replacing with newer LED Displays like the ones on the 73s. Until then I shall resume my journeys to FPPINH and FAlINH HROADWAY |
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Post by A60stock on Jun 25, 2018 23:06:59 GMT
What was tfls logic in replacing the front dmis on the 73,95 and 96 stock, but not the 92 stock when these are both older and far worse!
Are there plans to replace the dmis on the 92 stock?
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Post by superteacher on Jun 25, 2018 23:24:15 GMT
What was tfls logic in replacing the front dmis on the 73,95 and 96 stock, but not the 92 stock when these are both older and far worse! Are there plans to replace the dmis on the 92 stock? If replaced, it would be the 3rd type of DMI on the 1992 stock. The first lot only lasted about 5 years and had to be temporarily augmented with cardboard destination boards in the M door window! It seems that everything about that stock was shoddily manufactured. |
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Post by banana99 on Jun 25, 2018 23:29:59 GMT
As stated above, though, there's a benefit in people being more likely to listen to a human PA rather than the routine automatic rabble. Why not record the "human PA" then. Warts 'n' all. They play that? BTW I've never seen anyone suddenly jump up after the "human PA", realise that they were on the incorrect train for them and be so thankful to TfL for letting them know the errors of their ways. I must have done more than 10,000 trips WB through North Acton and have never seen this happen. QED. I trust this settles the matter. |
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Post by SunSeeker on Jun 26, 2018 0:08:38 GMT
I live in Perivale so pass North Acton a lot.
90% of the time the driver makes an announcement.
If people cant read the DMI, see the front of the train, listen to the announcement by driver or the automatic one, then quite simply they deserve to get on the wrong train so they can learn to pay more attention the hard way.
The last thing that should be done is station staff making announcements.
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Post by aslefshrugged on Jun 26, 2018 6:03:42 GMT
As stated above, though, there's a benefit in people being more likely to listen to a human PA rather than the routine automatic rabble. Why not record the "human PA" then. Warts 'n' all. They play that? BTW I've never seen anyone suddenly jump up after the "human PA", realise that they were on the incorrect train for them and be so thankful to TfL for letting them know the errors of their ways. I must have done more than 10,000 trips WB through North Acton and have never seen this happen. QED. I trust this settles the matter. I've passed through North Acton WB approx. 6,600 times, I get to see all eight cars on CCTV whereas you only get to see the passengers in the car you're on and plenty of people get off the train after I've made the PA. |
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Post by Chris M on Jun 26, 2018 6:09:02 GMT
I pass through Leytonstone quite a bit (but nowhere near as often as aslefshrugged), mainly at non-commuting times, and I have seen plenty of people get off the train after the manual announcement there. I've even done it myself on at least one occasion.
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Post by superteacher on Jun 26, 2018 7:00:22 GMT
I’ve also seen this at Leytonstone, especially when there is the Woodford via Hainault / Hainault via Woodford confusion.
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Post by Deleted on Jun 26, 2018 9:55:02 GMT
I usually just check the platform and train DMI screens before I get on a train in the first place, then again I am old fashioned.  |
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Post by Chris M on Jun 26, 2018 10:16:04 GMT
I usually just check the platform and train DMI screens before I get on a train in the first place, then again I am old fashioned. The 1992 stock have no DMIs on-board, and good luck trying to see the platform one at Stratford eastbound from near the front of the train |
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Post by Deleted on Jun 26, 2018 10:23:15 GMT
Sorry i'll put it another way the destination screens on the front of the train.
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Post by AndrewPSSP on Jun 26, 2018 13:24:00 GMT
Good luck getting to Epping! According to the DMIs, the eastern terminus of the line is  (although that is a bit of an exaggeration  ) |
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Post by Deleted on Jun 26, 2018 14:11:36 GMT
Lol that is nothing, when the trains first entered service they had pieces of paper stuck in the M doors for the destinations. As for the Epping destination that would coincide nicely with the fact Janet sounded like she was saying Fepping. |
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Post by goldenarrow on Jun 26, 2018 15:16:03 GMT
Just read another of IanVists summaries on TFL papers which cites that, "a Central line unit has been taken out of service for a CCTV and passenger information system upgrade". |
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