Why would Chiltern sell First Class seasons if they did not operate first class??
If a service provider/product seller knowingly sells you something that you are unable to enjoy, is that not fraud.... which is a criminal offence ?
I recently asked the staff at Newbury if it was worth buying First Class since so many Class 165s have had First Class removed. The reply was that if no First Class is physically present on the train (as opposed to being full etc) then a refund of the price difference will be made. Is it worth the hassle to buy First Class for a journey (to Paddington) of around an hour and take a chance on being able to use it? I suppose it depends on how crammed the train is likely to be and how likely it is that there will be First Class in it.